Current jobs related to CRM and Loyalty Head - Dubai - Al Tayer Insignia

  • Head of CRM

    3 weeks ago

    Dubai, United Arab Emirates مجموعة الطاير Full time

    **Al Tayer Insignia | Head of CRM & Loyalty** *** **About Us** As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world’s best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury retail, Al Tayer Insignia...

  • Head of CRM, Loyalty and Brand Partnerships

    6 days ago

    Dubai, Dubai, United Arab Emirates Discovered MENA Full time

    Head of CRM, Loyalty and Brand PartnershipsPosition: Head of CRM, Loyalty & Brand Partnerships (Relocate to Dubai)Location: Dubai, UAE Salary: Up to 45k AED per month (114k GBP p/y Tax free)Our client, a multi-billion-dollar retail group headquartered in Dubai, is seeking a highly experienced and dynamic Head of CRM, Loyalty and Brand Partnerships to lead...

  • CRM and Loyalty Head

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Al Tayer Insignia Full time

    · Set strategic target for the CRMand Loyalty base to support all businessdivisions· Set and deliver KPIsfor CRM and Loyalty to ensure continuousgrowth· Manage all CRMapplications with strong experience in martech and automation,ensuring systems optimization in line with strategic business needsfor CRM and Loyalty systems to provide an effective...

  • CRM and Loyalty Head

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Al Tayer Insignia Full time

    · Set strategic target for the CRMand Loyalty base to support all businessdivisions· Set and deliver KPIsfor CRM and Loyalty to ensure continuousgrowth· Manage all CRMapplications with strong experience in martech and automation,ensuring systems optimization in line with strategic business needsfor CRM and Loyalty systems to provide an effective...

  • Head of CRM

    4 weeks ago

    Dubai, United Arab Emirates Al Tayer Insignia Full time

    Roles and Responsibilities Head of CRM and Loyalty serves as the voice of the customer and will champion key decision making that impacts the view of Al Tayer Insignia enabling key departments to make critical and informative decisions to achieve growth and retention. This role is responsible for optimizing and developing Al Tayer Insignia customer base with...

  • Head of CRM

    4 weeks ago

    Dubai, United Arab Emirates Al Tayer Insignia Full time

    Roles and Responsibilities Head of CRM and Loyalty serves as the voice of the customer and will champion key decision making that impacts the view of Al Tayer Insignia enabling key departments to make critical and informative decisions to achieve growth and retention. This role is responsible for optimizing and developing Al Tayer Insignia customer base with...

  • Head of CRM

    2 days ago

    Dubai, Dubai, United Arab Emirates Al Tayer Insignia Full time

    Roles and ResponsibilitiesHead of CRM and Loyalty serves as the voice of the customer and will champion key decision making that impacts the view of Al Tayer Insignia enabling key departments to make critical and informative decisions to achieve growth and retention. This role is responsible for optimizing and developing Al Tayer Insignia customer base with...

  • Head of CRM

    2 days ago

    Dubai, Dubai, United Arab Emirates Al Tayer Insignia Full time

    Roles and Responsibilities Head of CRM and Loyalty serves as the voice of the customer and will champion key decision making that impacts the view of Al Tayer Insignia enabling key departments to make critical and informative decisions to achieve growth and retention. This role is responsible for optimizing and developing Al Tayer Insignia customer base...

  • Head of CRM

    4 weeks ago

    Dubai, United Arab Emirates Al Tayer Insignia Full time

    Roles and ResponsibilitiesHead of CRM and Loyalty serves as the voice of the customer and will champion key decision making that impacts the view of Al Tayer Insignia enabling key departments to make critical and informative decisions to achieve growth and retention. This role is responsible for optimizing and developing Al Tayer Insignia customer base with...

  • Head of CRM

    4 weeks ago

    Dubai, United Arab Emirates Al Tayer Insignia Full time

    Roles and ResponsibilitiesHead of CRM and Loyalty serves as the voice of the customer and will champion key decision making that impacts the view of Al Tayer Insignia enabling key departments to make critical and informative decisions to achieve growth and retention. This role is responsible for optimizing and developing Al Tayer Insignia customer base with...

  • Head of CRM

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Al Tayer Insignia Full time

    Roles and responsibilitiesHead of CRM and Loyaltyserves as the voice of the customer and will champion key decisionmakingthat impacts the view of Al TayerInsignia enabling key departments to make critical andinformativedecisions to achieve growth andretention. This role is responsible for optimizing and developingAl Tayer Insignia customer base with...

  • CRM & Loyalty Manager

    2 weeks ago

    Dubai, United Arab Emirates Sephora Full time

    **TITLE**: **CRM & Loyalty Manager** **REPORTING TO**: **Marketing Director** **LOCATION**: **Dubai** **POSITION PURPOSE** - Own overall Customer Loyalty Strategy for Sephora Middle East - Provide expertise and leadership to define and implement customer loyalty strategies that successfully build profitable, long-term customer relationships across all...

  • Head of Loyalty and Partnerships

    6 days ago

    Dubai, Dubai, United Arab Emirates Discovered MENA Full time

    Loyalty and Brand Partnership StrategistDevelop and execute innovative loyalty and brand partnership strategies to drive customer engagement and revenue growth for a multi-billion-dollar retail group.This role involves leading a dedicated team of professionals across CRM, loyalty, and analytics, playing a pivotal role in shaping and executing the company's...

  • Senior CRM Manager

    6 days ago

    Dubai, Dubai, United Arab Emirates Discovered MENA Full time

    CRM and Loyalty Excellence LeaderLead the development and execution of innovative CRM and loyalty strategies to optimize customer retention, acquisition, and lifetime value for a leading retail group in the Middle East.This role involves leading a dedicated team of professionals across CRM, loyalty, and analytics, playing a pivotal role in shaping and...

  • CRM Manager

    1 week ago

    Dubai, United Arab Emirates Brands For Less L.L.C. Full time

    **Company Overview** BFL Group is one of the world’s leading off-price retailer of fashion and homeware. With headquarters based in United Arab Emirates, we serve over markets across the region and in Europe. Our goal is to delight customers and entice them back with the promise of exceptional pieces that excite - all at up to 80% off the original retail...

  • CRM Manager

    1 week ago

    Dubai, Dubai, United Arab Emirates ARADA Developments LLC Full time

    The CRM Manager will be responsible for developing and implementing Arada Hospitality CRM system, loyalty program across the hospitality brands portfolio. This role will engage with key stakeholders across all support functions including Marketing, IT, Digital, Branding to ensure a seamless customer experience within all touchpoints. The role will set a set...

  • CRM Manager

    2 days ago

    Dubai, Dubai, United Arab Emirates ARADA Developments LLC Full time

    The CRM Manager will be responsible for developing and implementing Arada Hospitality CRM system, loyalty program across the hospitality brands portfolio. This role will engage with key stakeholders across all support functions including Marketing, IT, Digital, Branding to ensure a seamless customer experience within all touchpoints. The role will set a set...

  • CRM Executive

    7 days ago

    Dubai, United Arab Emirates 360 Growth Hackers LLC Full time

    Roles & Responsibilities A CRM Executive is responsible for managing and optimizing customer relationship management (CRM) systems and strategies within an organization & ensuring customer satisfaction and loyalty. **Responsibilities**: ⁠ ⁠Manage and administer CRM systems, ensuring data accuracy and reliability.⁠ ⁠Foster positive relationships...

  • Loyalty Manager

    4 weeks ago

    Dubai, United Arab Emirates AccorCorpo Full time

    In this pivotal role you will be responsible for executing the loyalty strategy and member experience specifically for Fairmont and Raffles guests within the ALL program. You will play a key role in maximizing guest engagement retention and revenue generation through our loyalty program. In this role you will be reporting to the Global Executive Director of...

  • CRM Administrator

    1 week ago

    Dubai, United Arab Emirates Prestige Luxury Real Estate Full time

    **Responsibilities** - Manage our CRM system and the data within, evolving and implementing customer journeys and personalization roadmaps. - Practice performance insights to improve campaign strategies, support the implementation of new tools band processes, collaborate with cross-functional teams, create and manage incredible customer experiences. - Play...

CRM and Loyalty Head

1 month ago

Dubai, United Arab Emirates Al Tayer Insignia Full time
· Set strategic target for the CRM and Loyalty base to support all business divisions

· Set and deliver KPIs for CRM and Loyalty to ensure continuous growth

· Manage all CRM applications with strong experience in martech and automation, ensuring systems optimization in line with strategic business needs for CRM and Loyalty systems to provide an effective sales funnel

· Ability to yse customer data and strong understanding of customer segmentation.

· Monitor customer behavior through current system availability

· Streamline customer data under one customer view

· Consult Marketing with a strategic approach towards the marketing calendar

· Evaluate customer growth across different markets and customer groups where the business has presence

· Plan and manage Omni channel marketing campaigns based on data insights

· Identify and implement innovative solutions to engage with customers across multiple touchpoints

· Conduct market research to follow trends and competition

· Participate and facilitate in customer strategy discussions across Al Tayer Group relating to Al Tayer Insignia, including but not limited to discussions with senior stakeholders, committees and quarterly planning sessions etc.

· Elish the governance of the CRM and Loyalty function within the Customer Experience department

· Recommend changes to CRM and Loyalty odology