Guest Service Officer

**Company Description** Sofitel Al Hamra Beach Resort - To provide a personalized service to all the guests at the Concierge desk, in the lobby, hotel entrance and airport, fully aware and following the hotel standards and procedures. - To provide uncompromising levels of cleanliness and maintenance through own responsibility. - To use appropriate materials,...

A Guest Service Supervisor supervises the Guest Service/Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Guest Service Supervisor, you will oversee the Guest Service/Front Office Team which is the main connection between...

The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and...

**Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

Guest Service Agent A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall...

Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

To be an ambassador of the FrontOffice and of the hotel, in and outside the workplace.To always keep the working area cleanand well maintained.To properly use thetelephone etiquette as per Sofitelstandards.To attend all guests approaching thefront desk in the procedure of check-in/check-out, inquiries, keyhandling and all related matters, respecting the...

**KEY DUTIES AND RESPONSIBILITIES** Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are: - To anticipate guest needs, and handle guest inquiries in a helpful and...

Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

To provide a personalized serviceto all the guests at the Concierge desk in the lobby hotel entranceand airport fully aware and following the hotel standards andprocedures.To provide uncompromising levels ofcleanliness and maintenance through ownresponsibility.To use appropriate materialsequipments and supplies for the smooth run of the Conciergeoperations...

**Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

**Company Description** Escape to Ras Al Khaimah for beach, desert, and mountain adventures. The northernmost emirate of the UAE, Ras Al Khaimah enjoys a more tranquil rhythm, yet is only 45 minutes from Dubai. Anantara Mina Al Arab Ras Al Khaimah Resort offers overwater luxury on the Arabian Gulf in a pristine eco-sanctuary. Nature lovers will relish the...

Company Description Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants, three outdoor pools, a wellness hub with a fully equipped gym and four treatment...

Guest Service Agent (Front Desk) A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an...

Guest Service Agent - Front Desk A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an...

Key ResponsibilitiesAs a Guest Service Agent with Mövenpick Hotels & Resorts, you will be the primary point of contact for guests, providing exceptional service and support for various inquiries and services.Key Responsibilities:Respond to guest inquiries via phone, email, or in-person, providing information about hotel services and local attractions.Assist...

Key Responsibilities:To maintain a clean and well-organized working area, adhering to hotel standards.To utilize proper telephone etiquette, as per Sofitel standards.To greet and assist guests during check-in, check-out, and other inquiries, while respecting hotel procedures.To provide a warm welcome to guests and ensure their stay is enjoyable, offering...

Roles and responsibilitiesResponding to guest inquiries viaphone, email, or in-person, providing information about hotelservices and local attractions.Assisting withreservations, cancellations, and changes to guestbookings.Coordinating with other departments to fulfillguest requests, such as maintenance issues or specialamenities.Handling guest complaints...

**Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

Delivering Exceptional Guest ExperiencesAt Accor, we are committed to providing our guests with personalized services that exceed their expectations. As a Concierge Agent, you will play a vital role in ensuring that our guests feel welcome and supported throughout their stay.Key Responsibilities:Guest Requests: Respond to guest requests for special...