Cluster Reservations Agent

As Cluster Reservation Agent, you will serve as the first line of inquiry for room reservations within the cluster of hotels. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest...

Cluster Reservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...

**CLUSTER RESERVATIONS AGENT** **Tasks include**: - Complete and audit the accurate input of reservations (both manual input and reservation checks of direct bookings) - Complete arrival checks to ensure guest preferences have been applied, upsell opportunities have been exploited and reservation information is accurate. - Keep effective communication with...

Cluster Reservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...

**Job Description**: **Job Summary**: The Cluster Reservations Agent is responsible for handling reservations, inquiries, cancellations, reconversion and booking extensions in an attentive, courteous and efficient manner. Their responsibility also includes quoting available rates, upselling and cross-selling to maximize room revenue according to our Brand...

Oversee the reservation and booking processes for multiple hotels within a clusterTrain and supervise a team of reservation agents to ensure optimal performance and customer serviceHandle and resolve customer complaints and issues related to reservations and bookingsMaintain accurate records of reservations, cancellations, and bookingsDevelop and implement...

Overview: Offering 208 spacious apartments with a range of amenities such as a café, guest lounge, pool, gym, and secure parking for comfort and convenience. These hotel apartments in Dubai comprise of fully equipped kitchens, and separate living, dining, and bedroom areas. The sense of space provides an oasis of calm in the centre of this bustling...

Responsibilities:Oversee the reservation and booking processes for multiple hotels within a clusterTrain and supervise a team of reservation agents to ensure optimal performance and customer serviceHandle and resolve customer complaints and issues related to reservations and bookingsMaintain accurate records of reservations, cancellations, and...

Overview: Comprising of The First Group’s award-winning hotels and restaurants, The First Collection is an innovative lifestyle brand offering exciting hospitality services and unforgettable dining experiences. The First Collection’s portfolio of five operational hotels are renowned for their world-class service and cutting-edge amenities designed to...

Overview: Comprising of The First Group’s award-winning hotels and restaurants, The First Collection is an innovative lifestyle brand offering exciting hospitality services and unforgettable dining experiences. The First Collection’s portfolio of five operational hotels are renowned for their world-class service and cutting-edge amenities designed to...

**Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

Cluster Reservations Manager A Cluster Reservations Manager is responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. **What will I be doing?** As Cluster Reservations Manager, you are responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan...

DescriptionA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing?As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...

A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing?As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for...

A Cluster Reservations Manager is responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. **What will I be doing?** As Cluster Reservations Manager, you are responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. The...

Do you see yourself as a Cluster Reservations Agent for InterContinental Hotels Group® Dubai Festival City? The InterContinental Hotels Group® properties in Dubai Festival City consist of four hotel brands. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the...

Responsibilities Answer all incoming calls promptly, in an attentive, courteous, efficient manner and maintaining excellent call audit scores.Answer guest inquiries about hotel services, facilities and hours of operation.Enter reservations into the computer according to standard operating procedures.Book room reservations while focusing on maximizing room...

Responsibilities Answer all incoming calls promptly, in an attentive, courteous, efficient manner and maintaining excellent call audit scores.Answer guest inquiries about hotel services, facilities and hours of operation.Enter reservations into the computer according to standard operating procedures.Book room reservations while focusing on maximizing room...

Overview: The First Group Collection portfolio of five operational hotels is renowned for its world-class service and cutting-edge amenities designed to ease guests into their stay. The First Collection at JVC opened in September 2021 and is the first branded and managed hotel under the group. Grand Heights Hotel Apartments, offers comfortable studios and...

**Job Number** 23089884 **Job Category** Reservations **Location** Sheraton Mall of the Emirates Hotel Dubai, Sheikh Zayed Road, al Barsha 1, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and...