Patient Relations Officer Call Center

Provide friendly, quality client care to the patients. Receive incoming calls, screen those that are handled by other health care team members and take care of routine calls. Schedule appointments, obtaining all necessary data concerning the patient and owner. Prepare to receive appointments by retrieving client records, preparing needed forms in advance of...

We are urgently looking for Reception/Call Center Agent who would mainly deal with the clinical operation that focuses on patient’s transactions that would cover clerical and cashiering tasks as well. This would include the clinical process from plotting an appointment to providing invoices as they finish the treatment. - At least 1-2 years reception and...

**Duties and Responsibilities** - Provide friendly, quality client care to the patients. - Receive incoming calls, screen those that are handled by other health care team members and take care of routine calls. - Schedule appointments, obtaining all necessary data concerning the patient and owner. - Prepare to receive appointments by retrieving client...

a) Receives and responds to customers and guides them for the process to be followed. b) If new patient registration forms to fill and ask for insurance original card checking for the expiry date, photo and name) and if it is whether be accepted or not. c) Fill the claim form by their name, card number and date of medical service. d) If old patient, asks for...

REQUIRED ARABIC FEMALE CALL CENTER HAS MINIMUM 2 YEARS EXPERIENCE IN HEALTHCARE INSIDE UAE. - High school degree or equivalent - Experience working in a call center or customer-support role - Strong active-listening and verbal-communication skills - Proficiency in problem-solving - Ability to multitask and manage time effectively **Preferred skills and...

Ensure a call center chain of operations thatunderstands the customer's concern and conveys it to therelevant operating team or department. The Customer ServiceExecutive will be a go-between, providing information onproducts/services and resolving any customer issues accurately andefficiently. They must be patient, empathetic, problem-solving,...

Ensure a call center chain of operations that understands the customer's concern and conveys it to the relevant operating team or department. The Customer Service Executive will be a go-between, providing information on products/services and resolving any customer issues accurately and efficiently. They must be patient, empathetic, problem-solving, and...

Position: Inbound and Outbound Call Center Representative Location: Medical Center Department: Call Center Job Summary: The Inbound and Outbound Call Center Representative in a Medical Center plays a pivotal role in facilitating communication between patients, healthcare providers, and other stakeholders. They are responsible for handling both inbound and...

Position: Inbound and Outbound Call Center Representative Location: Medical Center Department: Call Center Job Summary: The Inbound and Outbound Customer Service Representative plays a pivotal role in facilitating the booking of medical and dental appointments for patients at Central Clinic. Working within a call center environment, the representative...

**ARABIC CALL CENTER AGENT** - Take customer calls and provide accurate, satisfactory answers to their queries and concerns - De-escalate situations involving dissatisfied customers, offering patient assistance and support - Call clients and customers to inform them about the company’s new products, services and policies - Guide callers through...

Position: Inbound and Outbound Call Center Representative Location: Medical Center Department: Call Center Job Summary: The Inbound and Outbound Customer Service Representative plays a pivotal role in facilitating the booking of medical and dental appointments for patients at Central Clinic. Working within a call center environment, the representative...

Bachelor's degree or equivalent experienceExperience in customer service, call center, or a related fieldExcellent interpersonal skills, including active listening, empathy, and conflict resolutionFluent in written and spoken English and ArabicProficiency in Microsoft Office applicationsStrong attention to detail and ability to multitask

Immediate Hiring All office related works including but not limited to: Excel Records Calling/Answering Calls Documents Management etc Other duties assigned from time to time **Job Types**: Full-time, New-Grad, Permanent Application Question(s): - What is your typing speed per minute? - What is your expected monthly income? - Please specify your VISA...

**Call Center: (girls only)** - He has at least one year of experience in a call center - She is good at speaking and tactful - A tactful appearance and tactful style - She is fluent in speaking Arabic and English - He has experience in using Excel and Word sheets - Fast on computer - Age between 20-30 only. - only girls Ability to commute/relocate: - Abu...

Provide friendly quality client care to the patients. Provides daily direction and communication to Patient Care staff so that customer service calls are answered in a timely efficient and knowledgeable manner. Provides continual evaluation of processes and procedures. Responsible for suggesting methods to improve area operations efficiency and service to...

Immediate Hiring All office related works including but not limited to: Excel Records Calling/Answering Calls Documents Management etc Other duties assigned from time to time **Job Types**: Full-time, Permanent, Fresher **Salary**: AED2,000.00 - AED4,000.00 per month Application Question(s): - What is your typing speed per minute? - What is your...

We are looking for a **Call Center Representative with UAE Expericence.** **Fluent in Arabic** - Proven experience as a **Call Center Representative** of 3 years in UAE, preferably in food trading. - Managing large amounts of inbound and outbound calls promptly. - Identifying customers’ needs, clarifying information, research every issue, and providing...

**Overview**: As a Bilingual (English/Arabic) Female Call Center Agent, you will play a crucial role in delivering exceptional customer service to our diverse clientele. Your responsibilities will include handling incoming calls, addressing customer inquiries, resolving issues, and providing information about our products or services. This role requires...

1) Must be Bilingual - English and **Arabic** ( Speaking and Writing ) 2) Pleasant and Positive Attitude to deal with clients and colleagues. 3) Must have strong knowledge in various Social media Platforms. 4) Interactive and negotiation skills. **Experience**: - Arabic and English Call Center: 1 year (preferred) **Language**: - Arabic (required)

Call center representative duties include **providing information about products and services, taking orders, responding to customer complaints, processing returns, and performing countless other activities**. - Take customer calls and provide accurate, satisfactory answers to their queries and concerns. - De-escalate situations involving dissatisfied...