Senior Software Engineer-IT Engineer-L1 Support – Healthcare Systems Implementation and Support
2 weeks ago
Posted on Feb 25, 2025
Dubai
Minimum Required Experience: 5 years
Contract
SkillsClinical Management
Database Testing Of Client Server And Web Applications
Clinical Protocol
Clinical Data Management
DescriptionProfile 3: IT Engineer – Healthcare Systems Implementation and Support
- Provide Level 1 (L1) support for technical issues, including troubleshooting and user assistance.
- Collaborate with clinical and IT teams to ensure seamless integration of healthcare applications.
- Perform system maintenance, upgrades, and performance optimizations.
- Ensure compliance with data security, privacy regulations, and healthcare IT standards (training provided).
- Document system configurations, workflows, troubleshooting procedures, and best practices.
- Participate in training sessions to gain expertise in DICOM, HL7, and healthcare interoperability frameworks.
- Support data migration, software patches, and disaster recovery processes.
- Work with vendors and internal teams to manage system enhancements and issue resolution.
- Strong IT background with experience in system administration, networking, or software support.
- Experience with troubleshooting application issues, system integrations, and networking.
- Proficiency in database management and SQL queries for data retrieval and analysis.
- Excellent communication and problem-solving skills to work with clinical and technical teams.
- Ability to manage multiple tasks and priorities in a fast-paced environment.
- Certifications such as CompTIA Healthcare IT Technician, ITIL, or similar are a plus.
Qualification: Bachelor's degree in Computer Science, Information Technology, or a related field.
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