Manager Retail Operations

3 months ago


Dubai, United Arab Emirates Adidas Dubai Full time
  • Collaborate with the EM Retailmanagement team to ensure the effective implementation of EMpriorities – with emphasis on RFIDimplementation.
  • Cooperate cross-functionallywith Store Operations. Hub Retail. Tech, Merchandising, SCM, IT,Finance and Back Office functions in Hub andCluster.
  • Prepare and handle SIT and UAT stagesin terms of project management and hardwaremanagement.
  • Manage and drive the pilot for RFIDand then implement the developed key initiatives across the Marketin consultation with business partners such as Retail Directors,District Managers etc.
  • Organize and facilitatethe required meetings to inform and motivate the organization forthe assigned key initiative(s).
  • Document thedeveloped know-how related to the assigned key initiative(s) andmake it easily available for theorganization.
  • Create learning content forinvolved teams and manage updates andimprovements.
  • Deliver training and relatedmaterial to drive effective and efficient operations within therespective functions impacted by thesolutions.
  • Drive an appropriate ChangeManagement Strategy by developing the Master Plan for change andinitiating Change Management in the marketorganization.
  • Check and review all existingpolicies and standards (internal and external) and providenecessary updates on a regular basis according to new systems andtools.
  • Prepare new guidelines for respectivemarkets/districts based on Market EMrequests.
  • Manage the processes that identifiesand implements significant improvement opportunities to support thedigitalization of Back of House and BackOffice
  • Develop standards of performance, toolsand services based on process innovation and best-in-classpractices for Digitalization in Back ofHouse.
  • Manage and coordinate the developmentand testing of new processes andprocedures
  • Increase the productivity of BoHoperations such as Omni Channel services, delivery processes andmonitoring agreed KPIs and providing timely feedback to impactpositive results.
  • Work closely with ProcessImprovement FoH and Digital teams to create a holistic storeecosystem benefiting from reciprocal interaction between FoH andBoH operations, tools and services.
  • Work withongoing requests and demands for improvements and lead the processof fixing current issues.


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