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Retail Operations Manager
2 weeks ago
**Retail Operations Manager (FMCG)**
- **Job Description**_
- Manage overall operations and is responsible for the revenue, growth of the entire division.
- P&L management and Budgeting of Retail business
- Plan and implement aggressive and innovative sales policies/programs for principals and customers, Implement productivity and customer service standards
- Contribute operations information and recommendations to strategic plans and reviews.
- Ensure adequate penetration, market share, product positioning, growth and performance.
- Responsible for the direction and administration of all sales and marketing operations.
- Provide coaching & training to the team to uplift sales capability.
- Responsible for the inventory and slow and obsolete moving inventory management of the entire retail stores.
- Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions
- Participates with top management to establish corporate strategic plans and Go To Market objectives.
- Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints
- Produce various MIS reports to the management.
**Skills & Experience Required**
- Proven success in a managerial role in Sales with minimum 10 years of experience in any FMCG Business.
- Diploma/ Degree in Sales Management, Business Management or a related field is required
- Pleasant personality with excellent interpersonal relationship and communication.
- Strong business acumen sense and industry expertise.
- Excellent leadership and people management skills.
**Salary**: AED20,000.00 - AED30,000.00 per month
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