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Kiosk Customer Solutions Specialist
4 weeks ago
JobTitle:
Kiosk Customer SolutionsSpecialist
JobDescription
The Advisor I,Customer Service position interfaces with customers face to face.This position provides customer service support and resolution ofroutine problems regarding client's product orservices.
We are currently looking for KioskAdvisors to join our team who will be representing an exciting newclient, a State Based Government Contract based in Brisbaneproviding support to everydayAustralians.
Located at an existing locationin Brisbane, you will be the friendly face customers see when theyare needing general assistance. As a representative for ouresteemed government client, we are wanting to ensure all customersare provided with a positive, professional and personalisedcustomer experience.
Key RoleDetails
- Start date of 13th ofMay
- Hourly rate of $24.87 +Super
- Full time and stablerole
- 2 weeks full timetraining
- Maximum span of hours 9am to 4pmMonday to Friday and 10am to 4pm on Saturday and Sunday
Role Duties:
- Handlingall customer enquiries in an appropriatemanner
- Working as first point of contact forCustomers
- Assisting customers with onlineservices
- Taking payments fromcustomers
Skills &Abilities:
- Proactive problem solvingskills
- Experience in face to face customerservice
- Ability to respond appropriately tocustomer aggression and/or inappropriatebehaviour
- Confident and capable in usingcomputers and systems
- Attention to detail andadministration skills
- Excellent personalpresentation
- Ability to thrive in a busyenvironment
- Demonstrated the ability tocommunicate effectively with customers in a face to facesetting.
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