Service Delivery Coordinator

3 days ago


Sharjah, United Arab Emirates Baker Hughes Full time
Responsibilities:
  • essingthe service needs of clients and linking them to the appropriateresources and providers.
  • Facilitating programsand services, job training, andtransportation.
  • Developing a resource directoryof local social service agencies and providers for easyaccess.
  • isting clients with applications forbenefits and entitlement programs and isting clients to liveindependently in their own homes.
  • Advocatingfor adequate, timely, and cost-effective services and responding toany issues that occur during the delivery ofservices.
  • Scheduling appointments for clients,answering phones and tracking clients' servicerecords.
  • Monitoring the services being providedand staying up to date on any services being introduced ordiscontinued.
  • Evaluating the quality of allservices and identifying areas that needimprovements.
  • Following up with clientsregularly to ess and ensure theirsatisfaction.
  • Responding to complaints andresolving issues or matching clients with betterservices.


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