Current jobs related to Call Center Agent – Emirati Fresh Graduate - Ras AlKhaimah - Dicetek LLC

  • Call Center Agent

    2 days ago

    Ras al-Khaimah, United Arab Emirates Dicetek LLC Full time

    **Job Summary**: We are seeking customer-focused and professional **Call Center Agents** to join our banking team. The role is responsible for handling inbound and outbound calls, assisting customers with their banking needs, resolving queries, and ensuring excellent customer service while adhering to bank policies and compliance standards. **Key...

  • Call Center Agent – Emirati Fresh Graduate

    1 week ago

    Ras Al Khaimah, United Arab Emirates Dicetek LLC Full time

    Job Summary We are seeking customer-focused and professional Call Center Agents to join our banking team. The role is responsible for handling inbound and outbound calls, assisting customers with their banking needs, resolving queries, and ensuring excellent customer service while adhering to bank policies and compliance standards. Key Responsibilities -...

  • Call Center Agent – Emirati Fresh Graduate

    2 weeks ago

    Ras Al Khaimah, United Arab Emirates Dicetek LLC Full time

    Job Summary We are seeking customer-focused and professional Call Center Agents to join our banking team. The role is responsible for handling inbound and outbound calls, assisting customers with their banking needs, resolving queries, and ensuring excellent customer service while adhering to bank policies and compliance standards. Key Responsibilities...

  • Call Center Agent – Emirati Fresh Graduate

    1 week ago

    ras al khaymah, United Arab Emirates Dicetek LLC Full time

    Job Summary We are seeking customer-focused and professional Call Center Agents to join our banking team. The role is responsible for handling inbound and outbound calls, assisting customers with their banking needs, resolving queries, and ensuring excellent customer service while adhering to bank policies and compliance standards. Key Responsibilities...

  • Agent – Call Center Operations

    2 days ago

    Ras Al Khaimah, United Arab Emirates Visa Boards Full time

    | | || --- | --- || **Location** | Ras al-Khaimah, United Arab Emirates || **Qualifications** | None / No Formal Education || **Experience** | No Experience / Fresh |## Job OverviewWynn Al Marjan Island is seeking an Agent to join the resort’s Call Center Operations team. This role involves answering incoming calls, assisting guests with reservations and...

  • Call Center Agent

    2 weeks ago

    Ras Al Khaimah, United Arab Emirates ADIB Group Full time

    Description Role: Call Center Agent Location: Ras-Al-Khaimah Role Purpose: To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures. Key Accountabilities Handle inbound & outbound calls according to procedures guidelines and schedules set by organization call center. Proactively offer customer...

  • Call Center Agent

    2 weeks ago

    Ras Al-Khaimah, United Arab Emirates ADIB Group Full time

    Description Role: Call Center Agent Location: Ras-Al-Khaimah Role Purpose: To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures. Key Accountabilities Handle inbound & outbound calls according to procedures guidelines and schedules set by organization call center. Proactively offer customer...

  • Call Center Agent

    2 weeks ago

    Ras al-Khaimah, United Arab Emirates Master Cake Full time

    Job Duties: - Identify customer needs and provide accurate information, solutions, or assistance. - Resolve customer complaints efficiently and escalate issues to the appropriate team if necessary. - Maintain detailed and accurate records of customer interactions in our system. - Meet or exceed key performance metrics, including response times and customer...

  • Call Center Agent

    2 weeks ago

    ras al khaymah, United Arab Emirates ADIB Group Full time

    Description Role: Call Center Agent Location: Ras-Al-Khaimah Role Purpose: To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures. Key Accountabilities Handle inbound & outbound calls according to procedures guidelines and schedules set by organization call center. Proactively offer customer...

  • Director - Call Center Operations

    3 weeks ago

    Ras Al-Khaimah, United Arab Emirates Wynn Al Marjan Island Full time

    Job Description About Wynn Al Marjan Island: On schedule to open in the United Arab Emirates in early 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites,...

Call Center Agent – Emirati Fresh Graduate

13 hours ago

Ras AlKhaimah, United Arab Emirates Dicetek LLC Full time

Call Center Agent – Emirati Fresh Graduate We are seeking customer-focused and professional Call Center Agents to join our banking team. The role is responsible for handling inbound and outbound calls, assisting customers with their banking needs, resolving queries, and ensuring excellent customer service while adhering to bank policies and compliance standards. Responsibilities Handle inbound and outbound calls from customers in a professional and courteous manner. Respond to inquiries related to accounts, transactions, products, and services. Assist customers with digital banking platforms, card services, and loan queries. Record and escalate unresolved issues to the appropriate department. Maintain accurate records of customer interactions in the system. Ensure compliance with banking regulations, policies, and security protocols. Promote bank products and services when appropriate. Meet defined service level agreements (SLAs) and performance targets. Qualifications & Skills Bachelor’s degree or diploma (preferably in Business, Finance, or related field). Previous experience in a call center or customer service role (banking experience preferred). Strong communication and active listening skills. Ability to handle high call volumes with patience and professionalism. Basic knowledge of banking products and services. Proficiency in MS Office and CRM/call center systems. Multilingual skills (Arabic & English preferred). Strong problem-solving skills and attention to detail. Job Details Seniority level: Not Applicable Employment type: Full-time Job function: Other Industry: IT Services and IT Consulting #J-18808-Ljbffr