Call Center Agent
3 days ago
Description Role: Call Center Agent Location: Ras-Al-Khaimah Role Purpose: To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures. Key Accountabilities Handle inbound & outbound calls according to procedures guidelines and schedules set by organization call center. Proactively offer customer to register IVR and SMS service according to procedures and guidelines. Escalate customer queries and complaints as necessary. Follows up with customer via telephone or email following initial sales contact. Explain products or services and prices and answer all the customers questions. Polite and courteous when dealing with customers all the time. Obtain customer information such as name, address and reactions of prospects contacted enter orders into computers. Keep accurate data on all tasks performed as per defined format. Keep customer documents secured and filed accordingly. Initiate outbound calls to NTB (New to Bank) prospect customers as well as existing ADIB customers. Meet or exceed the daily weekly and monthly sales targets set by the Management. Proactively cross sell and up sell the various bank products to customers or caller that qualify. Escalate hazard /potential risk immediately via the proper channels. Adherenceto all ADIB policies. Specialist Skills / Technical Knowledge Required for this role: Communication Skills bilingual language (Arabic/English) Sales Skills Customer Resolution skills. Only UAE National candidates are considered for this role. Required Experience: Unclear Seniority #J-18808-Ljbffr
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Call Center Agent
1 week ago
ras al khaymah, United Arab Emirates ADIB Group Full timeDescription Role: Call Center Agent Location: Ras-Al-Khaimah Role Purpose: To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures. Key AccountabilitiesHandle inbound & outbound calls according to procedures guidelines and schedules set by organization call center. Proactively offer customer...
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Agent - Call Center Operations
2 weeks ago
ras al khaymah, United Arab Emirates Wynn Al Marjan Island Full timeApply for the Agent - Call Center Operations role at Wynn Al Marjan Island.About Wynn Al Marjan IslandOn schedule to open in the United Arab Emirates in early 2027, Wynn Al Marjan Island is an opulent beachside destination offering 1,530 rooms, 22 restaurants and lounges, a theatre, nightclub, and five‑star spa. Located less than 50 minutes from Dubai...
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Agent - Call Center Operations
1 week ago
ras al khaymah, United Arab Emirates Wynn Al Marjan Island Full timeApply for the Agent - Call Center Operations role at Wynn Al Marjan Island. About Wynn Al Marjan Island On schedule to open in the United Arab Emirates in early 2027, Wynn Al Marjan Island is an opulent beachside destination offering 1,530 rooms, 22 restaurants and lounges, a theatre, nightclub, and five‑star spa. Located less than 50 minutes from Dubai...
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Call Center Agent
2 weeks ago
Al-Ayn, United Arab Emirates 4U medical Center Full timeThe Call Center Agent is responsible for handling inbound and outbound calls with professionalism and efficiency. The role involves providing accurate information, resolving customer inquiries, addressing complaints, and ensuring a high level of customer satisfaction. Key Responsibilities: - Answer incoming calls and respond to customer inquiries in a...
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Call Center Agent
1 week ago
Al-Ayn, United Arab Emirates 4U medical Center Full timeThe Call Center Agent is responsible for handling inbound and outbound calls with professionalism and efficiency. The role involves providing accurate information, resolving customer inquiries, addressing complaints, and ensuring a high level of customer satisfaction. Key Responsibilities: - Answer incoming calls and respond to customer inquiries in a...
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Call Center Agent
2 weeks ago
Al-Ayn, United Arab Emirates Ain Al Khaleej Hospital Full timeCall Center Agent - At least 2 Years Experience as a Call Center Agent - UAE Hospital Experience Required - English & Arabic Speaker **Job Types**: Full-time, Permanent **Language**: - Arabic (required)
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Call Center Agent – Emirati Fresh Graduate
1 week ago
ras al khaymah, United Arab Emirates Dicetek LLC Full timeCall Center Agent – Emirati Fresh Graduate We are seeking customer-focused and professional Call Center Agents to join our banking team. The role is responsible for handling inbound and outbound calls, assisting customers with their banking needs, resolving queries, and ensuring excellent customer service while adhering to bank policies and compliance...
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Call Center Agent
2 weeks ago
Ras Al Khaimah, United Arab Emirates ADIB Group Full timeDescription Role: Call Center Agent Location: Ras-Al-Khaimah Role Purpose: To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures. Key Accountabilities - Handle inbound & outbound calls according to procedures guidelines and schedules set by organization call center. - Proactively offer...
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Call Center Agent
5 hours ago
Ras Al Khaimah, United Arab Emirates ADIB Group Full timeDescription Role: Call Center Agent Location: Ras-Al-Khaimah Role Purpose: To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures. Key Accountabilities Handle inbound & outbound calls according to procedures guidelines and schedules set by organization call center. Proactively offer customer...
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Call Center Agent
4 hours ago
Ras Al-Khaimah, United Arab Emirates ADIB Group Full timeDescription Role: Call Center Agent Location: Ras-Al-Khaimah Role Purpose: To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures. Key Accountabilities Handle inbound & outbound calls according to procedures guidelines and schedules set by organization call center. Proactively offer customer...
