Assistant Manager â Learning Management System
1 month ago
About GMG
GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties, and logistics sectors. Its vision is to inspire people to win in ways that make the world better. GMG's investments span across five key verticals: GMG Sports, GMG Everyday Goods, GMG Health and Beauty, GMG Properties, and GMG Logistics. Under the ownership and management of the Baker family, it has become a leading global company, affiliated with the worldâs most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands into its markets.
Job Description
- Manage user accounts, permissions, and system configurations within the LMS.
- Content Management: Upload, organize, and maintain learning resources, courses, and materials in the LMS.
- User Support: Provide assistance and guidance to LMS users, addressing inquiries and resolving technical issues.
- Reporting and Analysis: Generate reports on LMS usage, learner progress, and other relevant metrics to inform decisionmaking.
- Collaboration: Work closely with internal stakeholders, including HR, L&D, IT, and subject matter experts, to support LMS
initiatives and projects.
Accountabilities:
- Support the implementation and configuration of the LMS platform to meet organizational requirements.
- Assist in the development and maintenance of learning paths, courses, and content within the LMS.
- Provide technical support and troubleshooting assistance to users experiencing issues with the LMS.
- Collaborate with stakeholders to gather requirements for new features and enhancements to the LMS.
- Monitor and analyze LMS usage data to identify trends, opportunities for improvement, and areas of high engagement.
- Contribute to the development of training materials and resources to promote user adoption and proficiency in using the
LMS.
- Stay updated on industry trends and best practices related to LMS technologies and e-learning platforms.
Functional/Technical Competencies
- Proficiency in learning management systems, particularly the administration and configuration of LMS platforms.
- Strong technical aptitude and troubleshooting skills to resolve LMS-related issues.
- Excellent organizational skills and attention to detail in managing content and user data within the LMS.
- Effective communication skills to interact with stakeholders and provide user support.
- Analytical mindset with the ability to interpret data and generate insights to optimize LMS performance.
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