Assistant Manager, Learning

1 week ago


Dubai, Dubai, United Arab Emirates Mashreq Full time
Assistant Manager, Learning & Development Jobs In Dubai UAE | Mashreq

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We are searching for a new assistant manager to join our team who is interested in helping to hire and train other team members. You will also assist in making sure the team adheres to company policies, resolving customer complaints, leading the team, and organizing the team schedule.

Responsibilities:
  • Provide training administration and governance support by enforcing the policies and SOPs for learning and development function of the bank.
  • Responsible for accurate and timely record-keeping of learning activities completed by bank employees, including mandatory regulatory and compliance trainings for UAE, MGN, IBG, FI locations and bank's subsidiaries.
  • Ensure smooth conduct of learning programmes at the Learning and Development facilities by providing administrative and logistical support to the learning participants and facilitators.
  • Develop timely and accurate MIS and dashboards for regulatory and internal reporting to ensure compliance and facilitate informed decision making by senior management on people development issues by using relevant analytics and technology tools
  • Ensure optimal utilization of training infrastructure and resources through regular maintenance and efficient coordination
Requirements:
  • Configure, Administer, and maintain the enterprise learning management system to update learning records for MB, subsidiary and External Consultants for all Learning and development services offered by the unit.
  • Create Learning dashboards and MIS for Audit, Internal Governance teams, PICG and UAE Central Bank.
  • Plan, organize and execute all facility related arrangements of learning and development programmes and workshop held by Learning and Development unit to ensure smooth progress.
  • Manage the Learning Catalogue to update and publish the learning/training calendar, upload online courses, and create assessments and surveys using various authoring tools, to support the learning needs of employees and external consultants employed by the bank.
  • To be the hub of nominations and registration processing for all types of learning events and programmes.
  • To offer learning and development advisory services to employees and internal stakeholders on availing any learning services offered by the bank.

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