Cargo Invoice Administrator

2 months ago


Abu Dhabi, United Arab Emirates Etihad Airways Full time
In this role , you are responsible to verify all invoices and Flight Activity Reports (FAR) related to cargo services as per contractual terms and conditions and present those for line managers approval.

ACCOUNTABILITIES Accountable for the daily verification and approval of Flight Activity Reports (FAR) in compliance with contractual terms and conditions of the respective stations. Accountable for the accurate verification of cargo related invoices, such as but not limited to cargo warehouse handling, freighter ramp handling, road feeder services, ULD services and others, in compliance with contractual terms and conditions. Responsible for initiating and follow-up communication with internal and external stakeholders (e.g. suppliers) in case of inaccuracies, communication of reasons for rejections and evaluation of supplier responses to ensure accuracy and correct payments across the entire network. Responsible for strictly adhering to departmental processes, procedures and timelines, including the maintenance of auditable trackers and records to ensure KPIs are met and an uninterrupted payment process is achieved. Responsible to action escalations received from internal and external parties, in compliance with set processes, and ensure follow up and coordination is done with relevant stakeholders (internal and external) to resolve the issues. EDUCATION AND EXPERIENCE
Educated to at least high school diploma is required, demonstrating attention to details. Minimum of 2-year experience in an administrative role including processing Cargo Invoices. Hands-on with SAP - VIM (Vendor Invoice management) Good understanding of the air cargo operations and ground handling process Excellent numerical and communication skills. Knowledge of SPRINT (iCargo system) About Etihad Airways

Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world\'s leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad\'s codeshare partners, Etihad\'s network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. Etihad is recognised as one of the world\'s leading airlines in response to COVID-19 and was the first airline in the world to fully vaccinate its crew on board.

Etihad sees tackling the climate crisis as the most important issue of our time, and through strategic partnerships with major global aviation brands and OEMs, Etihad is relentless in its pursuit of industry decarbonisation.

To learn more, visit

COVID-19 UPDATE: The health and safety of our communities\xe2\x80\x94including our employees and our candidates remains our top priority. From a recruiting perspective we are continuing to identify people for roles with Etihad in anticipation we will be able to hire, however the process may take longer because we are using more virtual recruiting techniques, and start dates may be delayed because of guidance from the governments in the countries we operate in. We appreciate your understanding and flexibility, Stay safe and healthy.

Etihad Airways



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