Technical Advisor

1 month ago


Sharjah, United Arab Emirates Al-Futtaim Full time
Description

Technical Advisor | Al Futtaim Automotive | Lexus

Location: Sharjah, AE

Company: Al Futtaim Private Company LLC

Job Requisition ID: 153052

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world\'s most admired and innovative brands. Al-Futtaim Group\'s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role

As the Technical Advisor in Sharjah, you will assist the Service Advisors while receiving Advanced General Repair (AGR) vehicles by interacting with customers, confirming the symptoms by interviewing, observing and road testing along with the customers. You will guide the Technicians in repair works to resolve the AGR concerns to fix the concerns at the first time itself to meet the customer expectation for providing the Best in Town Experience and sustain the brand name in market.

What you will do

Maximize individual sold hours to meet the revenue performance objectives through target setting

Achieve individual utilization, efficiency and overall productivity set on monthly basis.

Ensure adherence to warranty process, rules and regulations as stipulated by the Principal to qualify vehicles under Branch Self Approval (BSA) as per the criteria.

Submit Electronic Warranty Approval Request Form (EWARF) submission on timely basis

Analyse and communicate technical report result and support Technical Leader with coaching based on outcome of technical information

Ensure that all the diagnostic tools and equipment are available, updated and maintained as per distributor tool list and guidelines.

Ensure ongoing audit of tools and equipment to ensure optimal efficiency in the workplace

Required skills to be successful

Experienced and certified Diagnostics Master Technician (DMT)

At least 5 years\' recent experience in the automotive dealership as a Workshop Supervisor, Controller or Foreman

Degree in Mechanical Engineering or Automotive Diploma

Ability to write technical reports

About the team

The Technical Advisor role will report to the Workshop Manager. This role is specifically designed to interact with customer that experience technical issues. You will collaborate with other Divisions and other branches to maximize overall business benefits. You will also have daily interaction with internal stakeholders such as Aftersales Manager, Retail Service Manager, Workshop Manager & Service Advisors to monitor & evaluate quality performance against set standards.

What equips you for the role

Diploma / Bachelor\'s Degree in Automobile / Mechanical Engineering

Technical certifications

Valid UAE Driving license

5 years of overall experience with automobile dealerships, of which minimum 2 years in similar role or Diagnostic Master Technician.

Excellent communications in English (written and verbal)

Customer complaint handling

About Al-Futtaim Automotive

A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.

Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world\'s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.

We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.

We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.

What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

Joblinks.ae



  • sharjah, United Arab Emirates Al Futtaim Full time

    Al Futtaim Careers | Technical Advisor – Lexus Jobs in SharjahFor More Top Organization Jobs Click HereDescription:As the Technical Advisor in Sharjah, you will assist the Service Advisors while receiving Advanced General Repair (AGR) vehicles by interacting with customers, confirming the symptoms by interviewing, observing and road testing along with the...


  • sharjah, United Arab Emirates Petrofac Full time

    Advisor – Talent Acquisition Jobs in Sharjah UAE | Petrofac CareersFor More Top Organization Jobs ClickJob Responsibilities:a- Communicate with the various departments, projects and site representatives to evaluate present and future personnel requirements.b- Develop sources of qualified applicants through various channels like advertisements, internet...

  • Service Advisor

    6 days ago


    sharjah, United Arab Emirates Transguard Group Full time

    Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic, and culturally diverse workforce with 50,000 employees! We...


  • sharjah, United Arab Emirates Al Rostamani Trading Company Full time

    1- Senior Service AdvisorJob: Full TimeLocation: Sharjah, UAEDescription:The job holder is responsible for managing a small branch. Also responsible for receiving and delivery of customer vehicles to ensure service is provided in line with dealer policies and procedures. The role involves coordination and follow-up with the Workshop, Parts and delivery team...


  • sharjah, United Arab Emirates NES Fircroft Full time

    Process Engineer Jobs In Sharjah | NES FircroftAbout The JobsThe Process Engineer is responsible for executing engineeringstudies, develop process concepts, conducting Front End Engineering Design(FEED) and Detailed Engineering activities for modifications to Onshore/Offshore processing facilities. (Package skids like Gas processing, modular...


  • sharjah, United Arab Emirates GMG Full time

    Technical Manager Jobs In Sharjah | GMGApply AlsoBartender/Bartendress Jobs In Sharjah | Rayhaan Hotels & ResortsGMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties, and logistics sectors. Its vision is to inspire...

  • Sales Executive

    4 days ago


    Sharjah, United Arab Emirates RAJI AUTO SPARE PARTS TRADING L.L.C Full time

    The Car Spare Parts Advisor plays a crucial role in ensuring that customers receive the right spare parts for their vehicles. They are responsible for providing excellent customer service, maintaining accurate inventory records, and coordinating with suppliers to ensure timely delivery of parts. The primary duties and responsibilities of a Car Spare Parts...

  • Advisor I

    3 weeks ago


    Sharjah, United Arab Emirates Petrofac Emirates Full time

    Identify requirements and scope of work, review specifications, drawings and other documents of the project and establish applicability to the scope of work.Keep technically updated through the study of related technical literature including procedures and guidelines.Provide necessary inputs to commissioning proposals at the bidding stage.Be continually...

  • Advisor I

    6 days ago


    sharjah, United Arab Emirates Petrofac Emirates Full time

    Identify requirements and scope of work, review specifications, drawings and other documents of the project and establish applicability to the scope of work.Keep technically updated through the study of related technical literature including procedures and guidelines.Provide necessary inputs to commissioning proposals at the bidding stage.Be continually...

  • Advisor I

    3 weeks ago


    sharjah, United Arab Emirates Petrofac Emirates Full time

    Identify requirements and scope of work, review specifications, drawings and other documents of the project and establish applicability to the scope of work.Keep technically updated through the study of related technical literature including procedures and guidelines.Provide necessary inputs to commissioning proposals at the bidding stage.Be continually...


  • sharjah, United Arab Emirates Petrofac Emirates Full time

    A minimum of 5 years of experience as a technical recruitment / talent acquisition specialist. Offshore renewables (windfarm), Petrochemicals and Mining sectors’ experience is preferred (but not essential). Knowledge of standard hiring practices, recruitment metrics, interview techniques, and management systems and approaches. Well versed with social...


  • Sharjah, United Arab Emirates Petrofac Emirates Full time

    A minimum of 5 years of experienceas a technical recruitment / talent acquisitionspecialist.Offshore renewables (windfarm),Petrochemicals and Mining sectors’ experience ispreferred (but not essential).Knowledge ofstandard hiring practices, recruitment metrics, interviewtechniques, and management systems andapproaches.Well versed with social media,resume...


  • Sharjah, United Arab Emirates Petrofac Emirates Full time

    A minimum of 5 years of experience as a technical recruitment / talent acquisition specialist.Offshore renewables (windfarm), Petrochemicals and Mining sectors’ experience is preferred (but not essential).Knowledge of standard hiring practices, recruitment metrics, interview techniques, and management systems and approaches.Well versed with social...

  • Business Analyst

    7 days ago


    sharjah, United Arab Emirates Westford Uni Online Full time

    Get in touch with us or speak to our expert advisors who are eager to support you with each of your queries and guide you, every step of the way.OverviewWe are seeking a skilled and analytical Business Analyst to join our dynamic team at Westford. As a Business Analyst, you will play a crucial role in bridging the gap between our business objectives and IT...

  • Graphic Designer

    4 weeks ago


    Sharjah, United Arab Emirates Talent Pal Full time

    **We are WSP - Join us and make your career future ready!** Think bigger scale. Think higher profile. Think ground-breaking. Join WSP, and you’ll be at the heart of an international collective of innovative thinkers, all dedicated to growing and sharing their expertise, working on projects that transform society for all of us. WSP is currently searching...


  • sharjah, United Arab Emirates Air Arabia Full time

    1- Category LeadJob: Full TimeLocation: Sharjah, UAEJob Responsibilities:Develop and implement procurement strategies to deliver ongoing cost reductions and process simplification. Taking responsibility for financial performance against plan and proactively develop a pipeline of innovative initiatives that reduces Indirect spend.Draft, evaluate, negotiate...


  • Sharjah, United Arab Emirates Transguard Group Dubai Full time

    Prepares him/herself onappointment customers for the following day with APAS / ISPA printout.Meets and greets customer.Carrying out service reception at the car forall Service bookings.Checking the vehicle forany damages and mentioning all scratches, dents, etc. on booking insheet / jobcard before accepting it. Ensuring customers belongingand all valuable...


  • sharjah, United Arab Emirates AECOM Energy Full time

    Chief Engineer Jobs In Sharjah | AECOM EnergyCompany DescriptionAt AECOM, we’re delivering a better world.We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive.Our clients trust us to...


  • Sharjah, United Arab Emirates Transguard Group Dubai Full time

    Prepares him/herself on appointment customers for the following day with APAS / ISPA print out.Meets and greets customer. Carrying out service reception at the car for all Service bookings.Checking the vehicle for any damages and mentioning all scratches, dents, etc. on booking in sheet / jobcard before accepting it. Ensuring customers belonging and all...


  • sharjah, United Arab Emirates Transguard Group Dubai Full time

    Prepares him/herself on appointment customers for the following day with APAS / ISPA print out.Meets and greets customer.Carrying out service reception at the car for all Service bookings.Checking the vehicle for any damages and mentioning all scratches, dents, etc. on booking in sheet / jobcard before accepting it. Ensuring customers belonging and all...