Manager, E Store

Found in: beBee S AE - 4 weeks ago

Media City, United Arab Emirates Samsung Electronics Full time
Position Summary Key Objectives:

Samsung eStore PMO for Platform Enhancements for multiple eStores in MENA

Samsung MENA HQ is currently operating a regional eStore for selected MENA markets. The RHQ Online team serves as the center of excellence for enhancing Samsung MENA’s leadership position in eCommerce by maximizing customer experience, brand presence and sales growth across online channels. We are searching for an eStore PMO who will lead the high-performing eStore development team to drive regional platform enhancement rollouts. The PMO will play a leading role in driving the implementation of technical products and setting standards for rollouts of new features. The eStore PMO is responsible for the day to day planning, leading, organising and motivation of the scrum team(s) to achieve a high level of performance and quality in the delivery of outputs that provide exceptional value to business users. Further the PMO will support the eStore Lead with strategy and business development by designing the platform roadmap based on business priorities and ensuring delivery on time and quality. Role and Responsibilities Position Responsibilities: Managing the relationship with the development team as part of effective project delivery. Acting as a liaison between the regional eStore team, regional development team and global platform teams Creating and maintaining quality project documentation, such as timelines, risk logs, project reports and change controls, which are kept up to date at all times. Proactively follow PMO processes and procedures. Provide leadership to cross-functional project teams and define and manage project priorities with internal team members. Leading stand ups and internal project meetings Proactively identifying, communicating, and addressing risks throughout the delivery process and managing scope and stakeholder expectations Managing 3rd party relationships on projects and identifying and mitigating associated risks accordingly Run multiple delivery streams and markets, to ensure governance at top management level and conduct governance project meetings and identify successful and unsuccessful project factors and gaps Ensure consistent weekly planning / reporting cycle including clear reporting of progress towards vision & goals, deliverables & features, issues, risk & resource allocation across the engagement Schedule user stories from the technical product backlog to the Sprint plan, focusing on regular and timely delivery of business value initiatives, facilitates agile ceremonies, e.g. product backlog refinement, sprint planning, daily stand-ups, sprint reviews, retrospectives Ensure the Acceptance Criteria and Definition of Done (DOD) is being followed, make sure that each team member is fully engaged in the stories and making a meaningful contribution. Encourage a sustainable pace adhering to the agreed quality management plan with the team. Maintains an agile project management tool (ScrumDesk, JIRA, etc.). Running the daily sprint stand up Participate in technical planning and requirements gathering phases including design, code and test. Support the eStore Lead in managing internal stakeholder expectations for project deliverables and helping in implementing an effective system of project governance Fully responsible for leading the regional development team Calculates the team’s velocity and works with the management to adjust priorities Provide the management with appropriate project timelines Report to the management the monthly performance of the development squad and share opportunities, challenges, and recommendations Presenting the development progress to different internal and external stakeholders Work closely with the eStore lead to translate functional requirements into technical solutions Keep up to date on new technology, standards, protocols, and tools in areas relevant to the rapidly changing digital environment Drafting and maintaining technical documents and translating them into operational processes for subsidiary teams Lead implementation of the solutions from establishing project requirements and goals to solution "go-live" Lead technical part of launching new eStore programs and sellout functionalities: cascade user guides, operational processes to local subsidiaries Answering and prioritizing business requests while leading on a series of initiatives aiming at ensuring that the eStores are always up‐to‐date and perform at their best Skills and Qualifications Essential skills and experience: The role requires excellent business acumen and stakeholder management as well as technical skills. Attention to detail and forward planning Works independently with minimal supervision. Shows initiative and is hands-on. Strong experience in delivering projects using different methodologies, ability to perform a scrum master role for efficient sprint planning. Able to lead and facilitate sprint ceremonies. Good understanding of eCommerce and eCommerce platforms (ERP, WMS, SAP CX, etc.) Ability to handle and de-escalate contentious situations and provide a proactive approach to risk management and mitigation Well-versed in the use of tools of software delivery e.g. MS OFFICE suite, JIRA, Confluence etc. Experience in setting up projects and generating reports. Ability to effectively communicate specialist information in an understandable format to all stakeholders Experience working in an agile environment Experience in building and leading geographically distributed delivery teams, including experience in working with customer’s distributed team and defining right target operating model Expected to have exceptional organization, leadership and stakeholder management skills Self-motivated, flexible, multitasking, reliable to deliver on time, a quick-thinker, be able to work in a fast-paced, highly entrepreneurial work environment Excellent analytical and problem-solving skills (can‐do approach) Strong problem solving skills to identify areas of issues and opportunities, evaluate options and provide clear recommendations/strategic plans for business growth Comfortable in a cross-functional environment; flexible and open to ideas from all areas and levels of the organization, while also confident and decisive in a matrix organization Ability to handle multiple demands efficiently, while being extremely organized and maintaining high attention to detail Outstanding stakeholder management on different levels and geographies

  • Manager, E-commerce

    1 week ago

    Media City, United Arab Emirates Samsung Electronics Full time

    Position Summary 1. Maximize sales revenue by understanding the assigned regions and accounts. 2. Pursue market leadership via understanding the value chain of online and traditional businesses and secure the market leadership by managing market distribution trends. 3. Develop short, mid, and long term strategies by analyzing internal/external resources...

  • Manager, Digital Marketing and E-commerce

    8 hours ago

    Media City, United Arab Emirates Samsung Electronics Full time

    Position Summary Key Objectives: Key deliverables of the role include: - Oversee and coordinate overall media & digital planning, reporting & execution - Developing strategies, executing plans, measuring performance and reporting insights around digital performance marketing activities - Deliver the highest performance across key digital channels including...

  • Customer Care Manager

    2 days ago

    Umm al-Quwain City, United Arab Emirates The Mattress Store Full time

    **About Us**: We are a leading provider of mattresses and home furnishings in the UAE, operating through a thriving Shopify e-commerce marketplace store and several retail locations. We prioritize exceptional customer service and are looking for a passionate individual to join our team. **About the Role**: As our Customer Care Manager, you will be the...

  • Assistant Manager, Sales Data Analyst

    1 day ago

    Media City, United Arab Emirates Samsung Electronics Full time

    Position Summary 1. Maximize sales revenue by understanding the assigned regions and accounts. 2. Pursue market leadership via understanding the value chain of online and traditional businesses and secure the market leadership by managing market distribution trends. 3. Develop short, mid, and long term strategies by analyzing internal/external resources...

  • Senior E Commerce Specialist

    Found in: beBee S AE - 4 weeks ago

    Dubai International City, United Arab Emirates Jilphar Funiture Full time

    Manage day to day operations of global E-commerce B2C and B2B stores and marketplace channels. Collaborate cross-functionally with Marketing, PR and other departments on new title launches and promotions. Collaborate with paid media agency and Marketing to improve Ad Conversion Rates and manage Customer Acquisition costs. Collaborate with design and...

  • Saleman

    4 days ago

    Dubai International City, United Arab Emirates UNIQUE-E-STORE Full time

    FRESHER.JOB SEEKER. Mjy saleman chahe. jo product ko sale kr saky local Visit visa. cancel visa.own visa etc Part time work hai mai product do ga wo sale kry agr koi interest rakhta +971523108206 laction dubai international city **Job Types**: Part-time, Temporary **Salary**: AED1,200.00 - AED1,500.00 per month Ability to commute/relocate: - Dubai...

  • Sku Manager

    Found in: beBee S AE - 4 weeks ago

    Umm al-Quwain City, United Arab Emirates THE MATTRESS STORE Full time

    Job Title: SKU Manager Location: Um Al Quwain Company: The Mattress Store General Trading LLC About Us: The Mattress Store General Trading LLC is a leading furniture retailer with a diverse range of products, from classic to contemporary designs. We are looking for a dedicated and detail-oriented SKU Manager with expertise in Oracle NetSuite to join...

  • Retail Manager

    1 week ago

    Media City, United Arab Emirates Samsung Electronics Full time

    Position Summary - The position will play a pivotal role in analysing and assessing OR, IR & Brand Store performance - The role is regional with a focus on retail fixture assessment, sales management, and affordability programs Role and Responsibilities - Collecting and consolidating the sales, store, and competitor data from subsidiaries or the system -...

  • Retail Assistant Manager

    1 week ago

    Media City, United Arab Emirates Samsung Electronics Full time

    Position Summary - The position will play a pivotal role in analysing and assessing OR & Brand Store performance - The role is regional in-nature with a focus on compliance, retail planning, and affordability Role and Responsibilities - Collecting and consolidating the sales, store, and competitor data from subsidiaries or the system. - Analyse sales data,...

  • Fulfillment Manager

    2 days ago

    Umm al-Quwain City, United Arab Emirates The Mattress Store Full time

    **Job Overview**: We are seeking an experienced Fulfillment Manager to join our team. The Fulfillment Manager will be responsible for overseeing the efficient and accurate fulfillment of customer orders, managing inventory levels, and ensuring smooth operations within our organization. **Key Responsibilities**: 1.Order Fulfillment: - Manage and optimize...

  • Technical Project Manager for UX Projects

    8 hours ago

    Media City, United Arab Emirates Prototype Full time

    Be part of the team that is changing the way companies approach user experience globally. **Benefits**: - Remote position, work from anywhere in the world (catering to GMT+4) - Be part of a new innovative UX methodology - Lead an autonomous work group **Role Description**: The future of digital transformation is centered around user experience. The...

  • Pure-players Manager

    2 days ago

    Media City, United Arab Emirates Talent Pal Full time

    Position Summary Lead MENA local subsidiaries on delivering sales targets, commercial, marketing and product positioning for all Samsung Product Categories on Pure-Player Partners Role and Responsibilities - Contribute to achieve regional sales targets in accordance with the account management plan or execution plan and increase Samsung’s in-house share...

  • Warehouse / Stores Manager

    Found in: beBee jobs AE - 1 week ago

    Al Fujairah City, Fujairah, United Arab Emirates Petroplan Full time

    Petroplan are looking to hire two Stores Manager for a major client of ours in the UAE. This will be a permanent staff role, coming will a full annual package. One position in the Abu Dhabi region, the other position in Fujairah.What is mandatory?Minimum 5-10 years years experience as Stores or Warehouse Manager Previous experience in Oil & Gas or...

  • Manager, Estore Sales

    3 days ago

    Media City, United Arab Emirates Samsung Electronics Full time

    Position Summary Key Objectives: Sales & Commercials Manager for Samsung D2C eCommerce Role and Responsibilities - Position Responsibilities: - Manage selected MENA markets and their respective product categories to deliver company vision and ensure revenue and customer satisfaction and loyalty goals are met - Maintain up-to-date business, operations, and...

  • Key Account Assistant Manager

    1 day ago

    Media City, United Arab Emirates Samsung Electronics Full time

    Position Summary The successful applicant will be responsible for achieving sales targets (Weekly, Monthly, Quarterly and Yearly) across different key accounts that he will be responsible for, through improved Channel management, forecasting (sellout and Sell in), PSI and consequently improving sell out. Role and Responsibilities Core Responsibilities -...

  • Key Account Assistant Manager

    1 day ago

    Media City, United Arab Emirates Samsung Electronics Full time

    Position Summary The successful applicant will be responsible for achieving sales targets (Weekly, Monthly, Quarterly and Yearly) across different key accounts that he will be responsible for, through improved Channel management, forecasting (sellout and Sell in), PSI and consequently improving sell out. Role and Responsibilities Core Responsibilities -...

  • Assistant Manager Retail Marketing

    Found in: beBee S AE - 4 weeks ago

    Media City, United Arab Emirates Samsung Electronics Full time

    Position Summary The responsibility of the retail marketing and insights manager is ensuring marketing strategies and promotions for cross-divisional campaigns are consumer centric and are ROI driven. Feed insights to the business to improve performance and always be the voice of the consumer by being the sole source of market data, market outlooks, and...

  • Real Estate Telemarketer

    1 week ago

    Media City, United Arab Emirates FirstPoint Real Estate Full time

    FirstPoint Real Estate was formed to be the most trusted real estate and professional services company in the UAE. Preferably you will have experience selling property or within the financial services sector. Your main responsibility will be to follow up with incoming leads with a view to close business. **Job Description**: - Proactively initiate and...

  • Real Estate Telemarketer

    1 week ago

    Media City, United Arab Emirates FirstPoint Real Estate Full time

    FirstPoint Real Estate was formed to be the most trusted real estate and professional services company in the UAE. Preferably you will have experience selling property or within the financial services sector. Your main responsibility will be to follow up with incoming leads with a view to close business. **Job Description**: - Proactively initiate and...

  • Online Customer Service/ E-commerce Executive

    5 days ago

    Dubai International City, United Arab Emirates SwinFurniture Full time

    gardens**Duties and Responsibilities;** - Deal with customer inquiries and close deals - Social media account management and running - E-commerce Platform operating - Online order processing - Solve Customer complaints - Google Ads and Meta Ads, Manage Social media marketing **Requirements and Qualifications;** - Fluent Arabic and English, both Writting and...