It Helpdesk Support

This position is responsible for establishing a helpdesk contact with users, record and track incidents and user requests, provide training to new and existing users and provide Level 1 and Level 2 service in technical diagnosis, workarounds and resolution of incidents within the Oasis Hospital infrastructure.Requirements: Education: Bachelor\xe2\x80\x99s in...

The IT Helpdesk Engineer is responsible for the installation, configuration and maintenance of hardware and software of the remote Offices, providing end-user support to office staff as well as remotely to other offices world-wide. Position reports directly to Senior IT Help desk Engineer in Dubai. Responsibilities include, but not limited, to: \xc2\xb7...

Our client is looking for Helpdesk Support Assistant Location: Abu Dhabi Should have experience in SAP. **Salary**: AED5,000.00 - AED6,075.00 per month **Experience**: - SAP: 1 year (required) Ability to Commute: - Abu Dhabi (required)

**Detailed Service Description of IT Helpdesk Analyst Service** **Basic Function for the Service**: To provide efficient, qualitative and user-friendly help desk support to the systems used by the user to ensure effective resolution of day-to-day problems and queries regarding assigned systems. Provide continuous professional Helpdesk & Desktop Support...

Job DescriptionTelephone Handling & Help Desk (CAFM)Answer inbound calls and log them on CAFM.Make outbound calls to process customer complaints.Maintain helpdesk-related documents.Ensure smooth coordination between help desk and operations.Maintain knowledge of helpdesk policies and procedures.Achieve key performance indicators (KPIs) and support team...

Make a difference every day The Job Opportunity Since 1947, Serco Middle East has been supporting governments to deliver public services across various sectors (Transport, Healthcare, Citizen Services and Defence), enabling transformation and ensuring the delivery of world class services. We are extremely proud of our partnerships with government and...

**Full-Time**: **JOB LOCATION**:Ras Al Khaimah, UAE **JOB TYPE**: Full-time **WHO WE ARE**: Microvision, headquartered in Dubai UAE brings a DNA in innovation and decades long expertise adding value to the Government sector, Enterprise and SMEs in the Gulf. We pride ourselves in having a consistently happy client base, having the ability to help them out...

Job Specific Responsibilities will includeAnswering calls from customers professionally and responding to customer inquiries and complaints. Provide first and second line technical support, answering user queries relating to hardware and software problems, via helpdesk portal, desk visit, phone, collaboration tools, and email. Researching required...

Make a difference every day The Job Opportunity Since 1947, Serco Middle East has been supporting governments to deliver public services across various sectors (Transport, Healthcare, Citizen Services and Defence), enabling transformation and ensuring the delivery of world class services. We are extremely proud of our partnerships with government and...

**Company Description** Six Construct**, a subsidiary of the BESIX Group, is the largest Belgian construction company operating in the Middle East. The company combines the efforts of a highly skilled workforce, along with strategic planning and innovative use of technology to overcome the most complex business challenges. Six Construct is a multi-services...

The job posting is outdated and position may be filledJob Specific Responsibilities will includeAnswering calls from customers professionally and responding to customer inquiries and complaints.Provide first and second line technical support, answering user queries relating to hardware and software problems, via helpdesk portal, desk visit, phone,...

The job posting is outdated and position may be filled Job Specific Responsibilities will include Answering calls from customers professionally and responding to customer inquiries and complaints. Provide first and second line technical support, answering user queries relating to hardware and software problems, via helpdesk portal, desk visit, phone,...

Job Title It Helpdesk EngineerDescriptionThe Role IT Helpdesk Engineer for Abu Dhabi Government Entity (Outsourced role) Our Client Our client is a government entity in Abu Dhabi in the domain of financial services. The Role To ensure support to customers and assisting them with hardware and software problems, via phone or email, so that customers can...

Job Title It Helpdesk EngineerDescriptionThe Role IT Helpdesk Engineer for Abu Dhabi Government Entity (Outsourced role) Our Client Our client is a government entity in Abu Dhabi in the domain of financial services. The Role To ensure support to customers and assisting them with hardware and software problems, via phone or email, so that customers can...

:Job Scope Projects & Initiatives Management Assist with digital & technology project activities as required Assist in implementing change requests at the Miral corporate work-places Maintaining good stakeholder relations Tracking and managing work records Compile job reports Service Delivery & Operations Excellence Support Miral daily digital and...

Company Description Modern Laundry is one of the largest and most established laundry services in the UAE. With easy accessible retail outlets and direct B2B deliveries, the company caters for consumers and corporate clients since 1973. We use environmentally safe products and the latest technology to ensure the highest standards and expectations are...

Key Responsibilities:First-Line Support: Address incoming client inquiries via phone, email, or chat and provide timely responses.Issue Resolution: Diagnose and resolve technical issues by following established processes and escalating complex cases to L2 and L3 support.Documentation: Maintain detailed records of all client interactions, issues, and...

Together, we can beat cancer. At Varian, a Siemens Healthineers Company, we bring together the world\'s best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions. We are part of an incredible community of scientists, clinicians, developers, researchers,...

A Support Engineer, also known as a Technical Support Engineer or Customer Support Engineer, plays a crucial role in helping customers or end-users resolve technical issues with products or services. The exact job description may vary depending on the industry and company, but here is a general outline of the responsibilities and qualifications typically...

Key Responsibilities: First-Line Support: Address incoming client inquiries via phone, email, or chat and provide timely responses. Issue Resolution: Diagnose and resolve technical issues by following established processes and escalating complex cases to L2 and L3 support. Documentation: Maintain detailed records of all client interactions, issues, and...