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Customs Specialist

2 months ago

Dubai, United Arab Emirates DSV - Global Transport and Logistics Full time
Job Req Number: 84631

Time Type: Full Time

DSV is constantly evolving and expanding with the global market. Working for the world's 3rd largest global supplier oftransportand logistics can open many opportunities for you to develop your career on an international scale.

DSV is truly a global player offering services worldwide and operating in more than 90 countries and over 75,000 employees,wethrive within an international network of partners and agents. Every day, we aim to open many opportunities for you todevelopyour career on an international scale, promoting Customers First, Best performance & True Collaboration – we are OneDSV

As a customs specialist you would be responsible for shipments to be cleared against original paperwork in compliance with the customs law of Dubai through effective planning, direction and coordination of the activities within the department. The shortlisted individual will also be responsible to update the reporting manager about daily activities and escalate issues if any.

Reporting Line:

Report to: Team Lead, Customs

Role: Individual contributor

Direct subordinates: NA

Detailed Responsibilities:

  • Responsible for shipments to be cleared against original paperwork in Compliance with the customs law of Dubai
  • Deposits are submitted and followed up for refund through Dubai Trade Portal
  • Accurate customs clearance submission.
  • Knowledge on applying MOFA/SIRA/FIRS/CPIP/COO permits.
  • Monitor that exits (FZE) are followed up upon to customs with Proof of export.
  • Standing Guarantee balance monitoring to ensure no delay in clearance.
  • CDR account monitoring
  • Ensure the team a have good filing and safe keeping process of Customs Documents in line with local regulations
  • Be aware of Customs rules and regulations and any changes to be shared with Air & Sea operations and management who will ensure communication to the network.
  • Update tariff according to Customs rate and fee changes, if any.
  • Setting KPI’s for the staff in the department and monitor performance:
  • Ensure that workload and tasks are well organized, and deadlines are met within the team
  • Provide guidance to the team and inspire them for maximum performance
  • Any other relevant task assigned by management.
  • Organize undertaking documents or shipping guarantees to customs authorities in case of documents shortage or delay and follow up with operations and customs to close it.
  • Prioritize shipment which requires immediate clearance with customs and prepare report on shipment released and pending shipment to be cleared daily.
  • Advance operational efficiencies to increase ability to process customer orders using both systems and physical improvements
  • Follow up and prepare reports to evaluate the performance of inhouse clearance and report it to operations manager.
  • Comply and adhere to export or import administration regulations
  • Develop knowledge on customs qualifications, ensure new regulations are understood and implemented where required

Qualifications & Characteristics:

  • Experience of minimum 3 years working in freight forwarding industry
  • A Bachelor’s degree is desirable
  • Must be customer service oriented and result driven
  • Good English communication skills
  • Must have a strong knowledge of our products and services
  • Excellent team player
  • Good organisation skills
  • Good knowledge of Customs Procedures
  • Have good relations with Dubai Customs and Government Authorities

DSV – Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

Visit dsv.com and follow us on LinkedIn, Facebook and Twitter.