Customer Service Manager Media
Found in: beBee S AE - 4 weeks ago
- Improve customer service experience, create engaged customers and facilitate organic growth
- Take ownership of customers issues and follow problems through to resolution
- Set a clear mission and deploy strategies focused towards that mission
- Develop service procedures, policies and standards
- Keep accurate records and document customer service actions and discussions
- Analyse statistics and compile accurate reports
- Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
- Keep ahead of industry\'s developments and apply best practices to areas of improvement
- Control resources and utilise assets to achieve qualitative and quantitative targets
- Adhere to and manage the approved budget
- Maintain an orderly workflow according to priorities QUALIFICATIONS
- Proven working experience as a Customer Service Manager, Retail Manager or Assistant Manager
Emirates Consulting Group
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Customer Service Manager
Found in: Whatjobs AE C2 - 2 weeks ago
united arab emirates Sales Maritime Group Full timeCustomer Service Manager A result-oriented business professional with sixteen years in Customer Service and Insurance Industry. Ten Years of managerial experience in 24 X 7 call centre, claims management organizations. Promoted four times in ten years due to ability to quickly assess call centre, claims management operation and implement the proper balance...
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Operations Manager – Media Monitoring
Found in: Whatjobs AE C2 - 2 weeks ago
united arab emirates Spica Full timeMedia Monitoring Operations | Remote Work Operations Manager – Media Monitoring About Spica Spica is a media intelligence company. We focus on providing our customers with the best media intelligence products and services that will help them transform their work and boost their performance. We enable our customers to make better strategic decisions...
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Air Freight Service Quality and Customer Service Manager
Found in: Whatjobs AE C2 - 2 weeks ago
united arab emirates DP World Full timePurpose: This role is responsible for the development of the air freight process strategy and its deployment within the DP World Logistics community which includes, process design, alignment and control. This is to enable consistent service quality, necessary correction and escalation processes. This role also acts as an interface to the IT and...
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Social Media Manager
Found in: beBee S AE - 4 weeks ago
United Arab Emirates Virtuzone UAE FZ LLC Full timePosition Overview: We are seeking a dynamic and results-driven Social Media Manager with a strong focus on LinkedIn and proficiency in other social platforms. The ideal candidate will not only manage our social media calendar but will also actively attend, cover, and produce content for events, ensuring our brand\xe2\x80\x99s presence is strong, consistent,...
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Customer Success Manager
Found in: Whatjobs AE C2 - 2 weeks ago
united arab emirates Unobox Full timeThe ideal candidate should be able to demonstrate leadership, supervisory and team management abilities to lead a team of customer success staff to provide excellence in customer support practices. Getting an in-dept grip on our services and product would be key to excelling in this domain. The Customer Success Manager must know the in’s and out’s of...
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Media Monitoring Operations Specialist – Russian Speaker
Found in: Whatjobs AE C2 - 2 weeks ago
united arab emirates Spica Full timeMedia Monitoring Operations | Remote Work Media Monitoring Operations Specialist – Russian Speaker About Spica Spica is a media intelligence company. We focus on providing our customers with the best media intelligence productsand services that will help them transform their work and boost their performance. We enable our customers to makebetter...
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Media Monitoring Operations Specialist – Spanish Speaker
Found in: Whatjobs AE C2 - 2 weeks ago
united arab emirates Spica Full timeMedia Monitoring Operations | Remote Work Media Monitoring Operations Specialist – Spanish Speaker About Spica Spica is a media intelligence company. We focus on providing our customers with the best media intelligence productsand services that will help them transform their work and boost their performance. We enable our customers to makebetter...
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Media Monitoring Operations Specialist – French Speaker
Found in: Whatjobs AE C2 - 2 weeks ago
united arab emirates Spica Full timeMedia Monitoring Operations | Remote Work Media Monitoring Operations Specialist – French Speaker About Spica Spica is a media intelligence company. We focus on providing our customers with the best media intelligence productsand services that will help them transform their work and boost their performance. We enable our customers to makebetter...
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Media Monitoring Operations Specialist – Chinese Speaker
Found in: Whatjobs AE C2 - 2 weeks ago
united arab emirates Spica Full timeMedia Monitoring Operations | Remote Work Media Monitoring Operations Specialist – Chinese Speaker About Spica Spica is a media intelligence company. We focus on providing our customers with the best media intelligence productsand services that will help them transform their work and boost their performance. We enable our customers to makebetter...
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Assistant Manager Marketing Pr, Social Media
Found in: beBee S AE - 4 weeks ago
United Arab Emirates Landmark Group Full timeKEY RESPONSIBILITIES The Social Media, PR & Influencer Assistant Manager will manage the creation and execution of social media, PR and influencer strategies and campaigns. In this role, you will work to increase brand awareness, drive positive brand sentiment, and grow audience engagement across a range of social platforms. You will have the ability to make...
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Cloud Customer Success Manager
Found in: Whatjobs AE C2 - 2 weeks ago
united arab emirates Kumoco Ltd Full timeWe are seeking a talented Cloud Customer Success Manager to join our team at Kumoco. The candidate will have a strong background in public cloud technologies, with the ability to liaise comfortably with technical cloud contacts from current and potential clients. Responsibilities: Develop and maintain a deep understanding of Kumoco Cloud Manager and its...
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Customer Service Officer, UAEN Jobs in UAE | Majid Al Futtaim Careers
Found in: Whatjobs AE C2 - 2 weeks ago
united arab emirates Majid Al Futtaim Full timeCustomer Service Officer, UAEN Jobs in UAE | Majid Al Futtaim Careers Description: The position is mainly responsible for the day to day smooth operations of the Customer Service Information Desk / booth ensuring that all customer service related activities is carried out in accordance with the prescribed policies and guidelines and the services provided...
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Ad Performance Account Manager
Found in: beBee jobs AE - 3 weeks ago
United Arab Emirates Ad Performance Account Manager - Amazon - Dubai Full timeJob summary:Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital advertising solutions. We partner with advertisers to reach Amazon customers on , across our other owned and operated sites, on other high quality sites across the web, and on millions of devices.
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Customer Care
Found in: Whatjobs AE C2 - 1 week ago
united arab emirates Noops Full timeCompany Overview: Join the NOOPS team in the vibrant business landscape of the UAE! NOOPS is a leading digital transformation company committed to helping businesses succeed in the digital age. We pride ourselves on providing innovative solutions and exceptional service to our clients. As we expand our operations in the UAE, we are seeking dedicated...
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Customer Relationship Manager Real Estate
Found in: beBee S AE - 4 weeks ago
United Arab Emirates Delta Al Emarate Building Contracting LLC Full timeManage client interactions and provide exceptional customer service Established and maintained a good relationship with clients Managing the best option to serve clients\xe2\x80\x99 needs while aligning it to the company\xe2\x80\x99s vision and mission Managing an agreement for either consolidation or cancelation of units Creating a strategy to convince...
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Assistant Manager Customer Relations Automotive Industry
Found in: beBee S AE - 4 weeks ago
United Arab Emirates Transguard group Full timeAs the Assistant CRM Manager, you will play a crucial role in fostering customer relationships and enhancing the overall customer experience. Working closely with the CRM Manager, you will be responsible for implementing and optimizing CRM strategies to drive customer engagement, satisfaction, and loyalty.Responsibilities: Support the sales division in lead...
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Smb Client Success Associate
Found in: beBee S AE - 4 weeks ago
United Arab Emirates ADNOC Full timeJob Title Customer Service OfficerDescription We are searching for a creative SMB Client Success Associate (Digital Media) to join our vibrant team at in United Arab Emirates. Growing your career as a Full Time SMB Client Success Associate (Digital Media) is an incredible opportunity to develop excellent skills. If you are strong in people management,...
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Ops Excellence Supervisor Jobs in UAE | UPS Jobs 2022
Found in: Whatjobs AE C2 - 2 weeks ago
united arab emirates United Parcel Service Full time1- Ops Excellence SupervisorJob: Full TimeLocation: UAE Description: This position supports the operation to ensure it meets and exceeds customer service and quality objectives. He/She assists with the development, assessment and alignment of service goals with company objectives. This position supports the implementation of training activities and provides...
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Service Engineer
Found in: beBee S AE - 4 weeks ago
United Arab Emirates Atlas Copco Full timeOur solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations. Join us on our journey for a better tomorrow.Your Role The service engineer will be responsible to provide a...
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Customer Relationship Officer
Found in: Whatjobs AE C2 - 2 weeks ago
united arab emirates Abu Dhabi Islamic Bank PJSC Full timeRESPONSIBILITIES: Deposit account documentation. Handle inquiries related to deposit accounts. Opening and closing of deposit accounts, ensure proper completion of forms, observe KYC policies and CB instructions. Finance account documentation. Handle inquiries related to finance and covered cards, proper maintenance of customer files, prepare finance...