Jobs: contact center agent

Company DescriptionEstablished in 2006, XAD Technologies LLC is an ISO-certified company specializing in telecommunication, IT networks, managed services, staff outsourcing, and security solutions. With a workforce of over 3,500 employees and multiple branches globally, XAD stands as a leading firm in the telecom sector. The company collaborates with...

Working for a leading Free Zone organization, responsible for handling inbound calls, live chats, and outbound calls from new and existing clients. This role involves addressing customer queries and concerns, providing information on Free Zone products and services, troubleshooting problems, and managing complaints. Additionally, the agent maybe responsible...

We are seeking a customer‑focused and communicative Contact Center Agent with fluent Russian language skills to join our team. The ideal candidate will handle inbound and outbound customer interactions, provide accurate information, resolve issues efficiently, and ensure a positive customer experience across all communication channels.Key...

Job Title - Contact Centre AgentType - 1 year extendableWork Location - DubaiSalary - AED 4000Mandatory details/Skills-Answer incoming calls and respond to customer inquiries promptly and professionally.Make outbound calls to follow up with customers, conduct surveys, or provide updates as required.Provide accurate information about products, services, and...

Role: Customer Service ExecutiveProject Duration: 2 months (Ramadan project)Business Hours:• During Ramadan: 6 hours per day• Post-Ramadan: 9 hours per day (rotational shifts)Working Days: 6 days a weekWeekly Off: Sunday (fixed)Overtime: ApplicableGender: Open to both male and female candidatesLanguage Requirement: English + Arabic (mandatory)Salary: AED...

We are seeking a motivated and independent **Call Center Agent**. **Duties and Responsibilities**: - Handling a high volume of inbound and outbound customer calls in a professional and efficient manner. - Support to team members to maintain high customer service standards. - Ensure all calls that due procedures and quality standards are strictly adhered...

MAIN OBJECTIVE OF ROLE: To create a better customer experience for flydubai's passengers, leading to improved customer satisfaction, loyalty, and retention by providing quality call center services ensuring spot-on product knowledge. KEY RESPONSIBILITIES: - Provides customers with timely and accurate responses for queries related to flight baggage...

Contact Center Supervisor | Facilities Management | DubaiLooking for a strong Contact Center / Call Center Supervisor with FM helpdesk experience to manage day-to-day contact center operations and ensure SLA compliance. #KeyRequirements:- 5+ years of experience in contact center / help desk environment, ideally within Facilities Management industry- Strong...

Job SummaryThe Contact Center Agent serves as the primary point of contact for guests and potential customers, delivering a high standard of service across all communication channels. The role is responsible for managing reservations, inquiries, and service requests while ensuring brand standards, service excellence, and guest satisfaction are consistently...

Contact Center Supervisor | Facilities Management | DubaiLooking for a strong Contact Center / Call Center Supervisor with FM helpdesk experience to manage day-to-day contact center operations and ensure SLA compliance. #KeyRequirements:- 5+ years of experience in contact center / help desk environment, ideally within Facilities Management industry- Strong...

|||| --- | --- || **Location** | Abu Dhabi Emirate, United Arab Emirates || **Qualifications** | None / No Formal Education || **Experience** | No Experience / Fresh |## Job OverviewMiral Destinations is seeking a Contact Center Specialist. This entry-level, full-time position in Abu Dhabi, United Arab Emirates, focuses on providing excellent customer...

Job SummaryThe Contact Center Agent serves as the primary point of contact for guests and potential customers, delivering a high standard of service across all communication channels. The role is responsible for managing reservations, inquiries, and service requests while ensuring brand standards, service excellence, and guest satisfaction are consistently...

Contact Center Supervisor | Facilities Management | DubaiLooking for a strong Contact Center / Call Center Supervisor with FM helpdesk experience to manage day-to-day contact center operations and ensure SLA compliance. #KeyRequirements:- 5+ years of experience in contact center / help desk environment, ideally within Facilities Management industry- Strong...

**_Job Description:_**: - Maintenance of existing users_ - Providing the highest quality service in accordance with the needs of the user_ - Professional and efficient approach to users, the fastest and best way to solve their needs_ - Informing users in detail about prices and services_ **_ Job Requirements:_**: - _Minimum secondary vocational...

| | || --- | --- || **Location** | Abu Dhabi Emirate, United Arab Emirates || **Qualifications** | None / No Formal Education || **Experience** | No Experience / Fresh |## Job OverviewMiral Destinations is seeking a Contact Center Specialist. This entry-level, full-time position in Abu Dhabi, United Arab Emirates, focuses on providing excellent customer...

| | || --- | --- || **Location** | Abu Dhabi Emirate, United Arab Emirates || **Qualifications** | None / No Formal Education || **Experience** | No Experience / Fresh |## Job OverviewMiral Destinations is seeking a Contact Center Specialist. This entry-level, full-time position in Abu Dhabi, United Arab Emirates, focuses on providing excellent customer...

The Concierge Specialist plays a crucial role in delivering superior guest experiences by not only managing inquiries but also taking a proactive approach to resolving complaints, analyzing feedback, and suggesting process improvements. This role requires an advanced understanding of guest relations, complaint management, and the ability to mentor and guide...

**Contact Center Manager - Beyou Clinic | Dubai, UAE** Beyou Clinic is seeking an experienced **Contact Center Manager** to lead our customer service team. If you have a strong background in managing call center operations and delivering exceptional patient experiences, we want to hear from you. **Responsibilities**: - Oversee the daily operations of the...

DescriptionResponsibilities:Handle incoming calls and address inquiries from students, parents, and external stakeholders.Provide information about university programs, services, and policies in a clear and professional manner.Resolve students issues and complaints efficiently and effectively.Maintain accurate records of customer interactions in the contact...

A leading banking institution in Abu Dhabi is seeking a Contact Center Agent to manage inbound and outbound calls, ensuring compliance with established procedures. The ideal candidate will be bilingual in Arabic and English, skilled in customer interaction, with a strong commitment to meeting sales targets. This role requires working shifts, and the ability...