Contact Center Agent

Company DescriptionEstablished in 2006, XAD Technologies LLC is an ISO-certified company specializing in telecommunication, IT networks, managed services, staff outsourcing, and security solutions. With a workforce of over 3,500 employees and multiple branches globally, XAD stands as a leading firm in the telecom sector. The company collaborates with...

We are seeking a customer‑focused and communicative Contact Center Agent with fluent Russian language skills to join our team. The ideal candidate will handle inbound and outbound customer interactions, provide accurate information, resolve issues efficiently, and ensure a positive customer experience across all communication channels.Key...

Job Title - Contact Centre AgentType - 1 year extendableWork Location - DubaiSalary - AED 4000Mandatory details/Skills-Answer incoming calls and respond to customer inquiries promptly and professionally.Make outbound calls to follow up with customers, conduct surveys, or provide updates as required.Provide accurate information about products, services, and...

_**SKILLS AND COMPETENCIES**_ - Provide customer service representatives with excellent communication skills and product/service knowledge. - Agents are expected to prioritize customer satisfaction by addressing inquiries, resolving issues, and providing assistance in a courteous and timely manner. - Meeting or exceeding performance targets such as call...

ZIA Medical Center is seeking a customer-oriented and efficient Call Center Agent with experience in a healthcare setting. The ideal candidate will manage incoming and outgoing calls, WhatsApp messages, and website inquiries, ensuring all patient interactions are handled professionally, promptly, and with care.Key Responsibilities:Respond to inbound calls...

Generate revenue by creating high quality customer appointments and providing customers service standards that exceed customer expectations.Generate inflow from sales and aftersales repair order (Nissan, Infiniti, Renault, Autotrust and NXT) by delivering quality appointment and monitoring the daily targets and KPI for the team. Ensuring meeting the SLAs and...

Generate revenue by creating high quality customer appointments and providing customers service standards that exceed customer expectations.Generate inflow from sales and aftersales repair order (Nissan, Infiniti, Renault, Autotrust and NXT) by delivering quality appointment and monitoring the daily targets and KPI for the team. Ensuring meeting the SLAs and...

**Key Responsibilities**: - Respond to inbound calls regarding appointments, services, and general inquiries in a courteous and professional manner - Make outbound calls for appointment reminders, follow-ups, and patient satisfaction - Schedule, update, and cancel appointments using clinic management software - Handle and respond promptly to WhatsApp...

Job SummaryThe Contact Center Agent serves as the primary point of contact for guests and potential customers, delivering a high standard of service across all communication channels. The role is responsible for managing reservations, inquiries, and service requests while ensuring brand standards, service excellence, and guest satisfaction are consistently...

Contact Center Supervisor | Facilities Management | DubaiLooking for a strong Contact Center / Call Center Supervisor with FM helpdesk experience to manage day-to-day contact center operations and ensure SLA compliance. #KeyRequirements:- 5+ years of experience in contact center / help desk environment, ideally within Facilities Management industry- Strong...