workforce services

Role Overview The Workforce Management (WFM) Analyst is responsible for forecasting, scheduling, capacity planning, and workforce optimization to ensure Service Level Agreements (SLAs), operational efficiency, and cost targets are achieved across all Lines of Business (LOBs), channels, and sites. This role supports business decision-making through...

ResponsibilitiesMonitor real-time volume queues, agent adherence, and staffing levels to maintain coverageManage time off requests and communicate approvals or denials to managementAddress daily requests impacting real-time schedules and coordinate coverageIdentify opportunities to optimize scheduling with recommendations for overtime or VTOUtilize workforce...

Responsibilities - Monitor real-time volume queues, agent adherence, and staffing levels to maintain coverage - Manage time off requests and communicate approvals or denials to management - Address daily requests impacting real-time schedules and coordinate coverage - Identify opportunities to optimize scheduling with recommendations for overtime or VTO -...

At Amazon were working to be the most customer-centric company globallyexpanding our presence in the UAE market. Were seeking exceptional brightand self-driven professionals to join our team in UAE and help us revolutionizeonline shopping in the region. Workforce Staffing (WFS) a division of WorldwideOperations People Product & Tech manages Amazons Tier 1...

The purpose of this role is to leverage advanced workforce analytics and planning methodologies to optimize talent management, enhance operational efficiency, and support strategic decision-making within Emarat.Key Responsibilities:Develop and manage the annual workforce budget based on the approved workforce plan, ensuring alignment with financial...

The purpose of this role is to leverage advanced workforce analytics and planning methodologies to optimize talent management, enhance operational efficiency, and support strategic decision-making within Emarat.Key Responsibilities:Develop and manage the annual workforce budget based on the approved workforce plan, ensuring alignment with financial...

Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, a...

Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, a...

About Wynn Al Marjan Island: Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple...

The purpose of this role is to leverage advanced workforce analytics and planning methodologies to optimize talent management, enhance operational efficiency, and support strategic decision-making within Emarat.Key Responsibilities:Develop and manage the annual workforce budget based on the approved workforce plan, ensuring alignment with financial...

Job DescriptionAbout Wynn Al Marjan Island:Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will...

Job Description About Wynn Al Marjan Island: Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will...

Role Overview The Workforce Management (WFM) Analyst is responsible for forecasting scheduling capacity planning and workforce optimization to ensure Service Level Agreements (SLAs) operational efficiency and cost targets are achieved across all Lines of Business (LOBs) channels and sites. This role supports business decision-making through advanced...

About Wynn Al Marjan Island: Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple...

Job Description: The purpose of this role is to leverage advanced workforce analytics and planning methodologies to optimize talent management, enhance operational efficiency, and support strategic decision-making within Emarat. Key Responsibilities:Develop and manage the annual workforce budget based on the approved workforce plan, ensuring alignment with...

Job Role: Employee Services is Al-Futtaim's centralized HR Shared Services team that is accountable for service delivery across the Group's business footprint. With over 18,000 employees in 9 countries in the MENA region, the services offered span the entire employee life cycle. A key function of this team, Workforce Management, which oversees Group-wide...

Job Role: Employee Services is Al-Futtaim's centralized HR Shared Services team that is accountable for service delivery across the Group's business footprint. With over 18,000 employees in 9 countries in the MENA region, the services offered span the entire employee life cycle. A key function of this team, Workforce Management, which oversees Group-wide...

Workforce Analyst - Contact Center/Telecom About the job Workforce Analyst - Contact Center/Telecom Role Overview The Workforce Management (WFM) Analyst is responsible for forecasting, scheduling, capacity planning, and workforce optimization to ensure Service Level Agreements (SLAs), operational efficiency, and cost targets are achieved across all Lines of...

Workforce Analyst - Contact Center/Telecom About the job Workforce Analyst - Contact Center/Telecom Role Overview The Workforce Management (WFM) Analyst is responsible for forecasting, scheduling, capacity planning, and workforce optimization to ensure Service Level Agreements (SLAs), operational efficiency, and cost targets are achieved across all Lines of...

ADNOC Group in Abu Dhabi, United Arab Emirates, seeks a Project Resource Specialist - Workforce Mobility to coordinate staffing for capital projects and drive mobilization, competency tracking, and capacity planning. You will partner with project leadership, Human Capital, PMCs, and service providers to ensure timely deployments and optimal resource use.The...