voice support engineer

Key Responsibilities: • Provide day-to-day support for CUCM and Avaya voice platforms, including VoIP troubleshooting and MACD tasks. • Log, analyze, and resolve voice-related incidents and service requests via ticketing systems. • Monitor system performance, call logs, and voice quality using diagnostic tools. • Escalate unresolved or complex issues...

The Senior Voice Engineer is responsible for the design, implementation, administration, support, and optimization of the organization's Cisco Unified Communications and Collaboration infrastructure. The role ensures the availability, performance, and security of enterprise voice, contact center, conferencing, and cloud collaboration services while providing...

The Senior Voice Engineer is responsible for the design, implementation, administration, support, and optimization of the organization's Cisco Unified Communications and Collaboration infrastructure. The role ensures the availability, performance, and security of enterprise voice, contact center, conferencing, and cloud collaboration services while providing...

The Senior Voice Engineer is responsible for the design, implementation, administration, support, and optimization of the organization's Cisco Unified Communications and Collaboration infrastructure. The role ensures the availability, performance, and security of enterprise voice, contact center, conferencing, and cloud collaboration services while providing...

A technology company in the UAE is seeking an experienced AI Agentic Engineer to design and build intelligent agents for voice interviews. The candidate will work at the intersection of LLMs and voice AI, creating adaptive interview experiences. Responsibilities include implementing AI agents, developing prompt strategies, and optimizing agent performance....

Department Information Technology – Infrastructure & Network ServiceReporting To Network Infrastructure Manager / IT Infrastructure LeadRole SummaryPosition Title Senior Voice Engineer/UCExperience Required 5+ yearsLocation SharjahThe Senior Voice Engineer is responsible for the design, implementation, administration, support, and optimization of the...

Position Title  Senior Voice Engineer/UC Department Information Technology – Infrastructure & Network Service Reporting To Network Infrastructure Manager / IT Infrastructure Lead Experience Required  5+ years Location Sharjah 1. Role Summary The Senior Voice Engineer is responsible for the design, implementation, administration, support, and...

Salt in Dubai is seeking a hands-on Technical Presales Engineer to join the first dedicated pre-sales function for enterprise AI products across the GCC. You will lead from initial technical discovery to proposals and SOWs, working closely with CTO and product teams to shape delivery and customer solutions.You will combine customer-facing excellence with...

Ivy Digitals is seeking candidates for a full-time role focused on conversational AI. The ideal candidate will design AI workflows, deploy chatbots, and integrate AI solutions into various should have experience with conversational AI platforms, APIs, and automation tools. A graduate degree is required along with 1-2 years of relevant experience. Interested...

Isa Cybersecurity Inc. seeks a senior voice AI engineer to scale a GCC flagship airline project from text to voice. You’ll embed onsite with client teams in Dubai, owning prompts, ASR/TTS quality, and guardrails across a multi-LLM stack.You will design multilingual English/Arabic voice flows, optimize latency, and ensure safe, auditable changes in...

Isa Cybersecurity Inc. seeks a senior voice AI engineer to scale a GCC flagship airline project from text to voice. You’ll embed onsite with client teams in Dubai, owning prompts, ASR/TTS quality, and guardrails across a multi-LLM stack. You will design multilingual English/Arabic voice flows, optimize latency, and ensure safe, auditable changes in...

Who we are: Sardine is the leading agentic risk platform for fighting financial crime. Our integrated solution unifies data across risk teams to help organizations stop fraud in real time, prevent AI-driven attacks, and automate fraud and AML operations. Sardine’s platform is strengthened by one of the fastest-growing fraud consortiums in the market,...

The IT Support Engineer will be providing technical assistance and support for endpoint systems, software, and hardware. This role involves troubleshooting, resolving issues, and providing IT support for end users. The ideal candidate will have strong technical knowledge, communication skills, and the ability to work efficiently under pressure. Candidate...

Endpoint SupportManagementInstall configure maintain and troubleshoot desktops laptops printers scanners and other IT peripherals Perform operating system installation software deployment upgrades and patch management Diagnose and resolve hardware and software issues for end users Maintain inventory and asset records of IT equipment and accessories...

Who we are: Sardine is the leading agentic risk platform for fighting financial crime. Our integrated solution unifies data across risk teams to help organizations stop fraud in real time, prevent AI-driven attacks, and automate fraud and AML operations. Sardine’s platform is strengthened by one of the fastest-growing fraud consortiums in the market,...

Zahr Freighters is looking for a skilled and dependable IT Support Engineer to maintain and support the company’s technology systems in Dubai. The successful candidate will provide technical assistance to employees, troubleshoot hardware and software issues, maintain network connectivity, and help ensure reliable day-to-day IT operations. Strong...

Who we are:Sardine is the leading agentic risk platform for fighting financial crime. Our integrated solution unifies data across risk teams to help organizations stop fraud in real time, prevent AI-driven attacks, and automate fraud and AML operations. Sardine’s platform is strengthened by one of the fastest-growing fraud consortiums in the market,...

Provide first-line support for hardware and software issues, ensuring swift resolution to maintain productivity.Monitor and manage IT systems and networks, proactively identifying potential issues before they , configure, and maintain operating systems and applications, tailoring setups to meet user needs.Document troubleshooting processes and solutions to...

Who we are: Sardine is the leading agentic risk platform for fighting financial crime. Our integrated solution unifies data across risk teams to help organizations stop fraud in real time, prevent AI-driven attacks, and automate fraud and AML operations. Sardine’s platform is strengthened by one of the fastest-growing fraud consortiums in the market,...

Device Configuration Set up and configure desktops laptops and printers for employeesTechnical Support Troubleshoot and resolve hardware and software issues across the organizationUser Assistance Help employees navigate and utilize IT systems software and devices efficientlyMaintenance Perform routine maintenance and system updates to ensure devices are...