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Interface between our customers, regional team Sungrow and HQ Team Sungrow. Take ownership of dispatched customer issues. Provide service and customer support during field visits or dispatches, also remote support as first instance support over call or other medium. Run a diagnosis on errors or technical problems. Deliver support and contribute service...

Role & responsibilities1. Price Optimization Platform OwnershipOwn end-to-end operation of the central price optimization software (e.g Impact Analytics, Revionics, Vendavo, PROS, DemandTec, BlueYonder, TCS Optumera, Yieldigo, Pricefx or similar), including creation and maintenance of price plans, business rules, elasticity inputs, scenario analysis,...

Promote digital literacy among customers and staff through training and support.Educate customers on the bank’s digital products and services to encourage adoption.Enhance customer experience by assisting with digital banking and mobile app usageDrive digital adoption by guiding customers through tablet-assisted onboarding.Collaborate to identify...

Role Purpose: The job holder will be primarily responsible for coordinating & assisting Tradesman/workers for carrying out periodic site/maintenance work progress in all day-to-day activities, ensuring all technical works in accordance with specification and project management manual. First line manager of staff from all disciplines employed on contracts.Key...

About The RoleJoin our dynamic Digital & Technology (D&T) Team as a Team Leader for Field Technical Support in the Middle East Region, where you will play a crucial role in managing business expectations and delivering exceptional IT service to approximately 2,000 end users across the region.What You’ll DoLead and Manage: Oversee a dedicated team of...

Senior Technical Support – Middle EastAbout us GeoSoftware is a global leader in Geoscience Software and provides a comprehensive range of software solutions that support our clients to achieve their goals. Our tools help our clients to develop a better understanding of the subsurface, manage exploration and development risks and quantify reserves more...

Lever, Inc. is seeking a Technical Support Engineer based in United Arab Emirates to maintain a cloud-commerce platform for large service providers, distributors, and MSPs. You will own customer-impacting incidents from initial investigation through resolution and collaborate with developers, product teams, and account managers to resolve issues. As part of...

We are looking for an experienced Technical Leader who is passionate about building scalable, high-quality software, and creating the kind of engineering team where talented people can grow, collaborate, and do their best work. In this role, you will combine technical leadership with hands‑on development. You will guide the technical direction of the team,...

Building the Future of Open Finance Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we...

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Content Writer based in United Arab Emirates.As a Technical Content Writer, you will transform complex software engineering concepts into clear, engaging content that builds credibility with technical decision-makers....

The primary purpose of the Technical Support Engineer role is to ensure the effective deployment, maintenance, and support of our fleet management hardware and software solutions. The role involves a combination of hands‑on hardware integration, technical troubleshooting, and customer interaction to deliver high‑quality service and ensure customer...

The primary purpose of the Technical Support Engineer role is to ensure the effective deployment, maintenance, and support of our fleet management hardware and software solutions. The role involves a combination of hands‑on hardware integration, technical troubleshooting, and customer interaction to deliver high‑quality service and ensure customer...

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance...

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Technical Program Manager based in United Arab Emirates. This contract opportunity is ideal for a technically experienced professional who excels at coordinating complex engineering initiatives and improving delivery...

Overview Are you passionate about technical leadership? If so we have a remarkable opportunity for you! Based in the vibrant city of Dubai but with the flexibility of a global reach, our client is a leading entity specialized in FinTech solutions and pioneering technology. ResponsibilitiesTake charge of daily operations ensuring SLAs, KPIs and quality...

Senior Technical Support – Middle East About us GeoSoftware is a global leader in Geoscience Software and provides a comprehensive range of software solutions that support our clients to achieve their goals. Our tools help our clients to develop a better understanding of the subsurface, manage exploration and development risks and quantify reserves more...

Manage the entire Zendesk platform: setup, administration and advanced customization (workflows, SLAs, automations, macros, roles/permissions, escalations, API integrations). Serve as the primary technical point of contact for clients across Zendesk, email and phone; own tickets from initial contact through resolution and ensure SLA adherence. Troubleshoot...

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation...

Provide first-level technical support to users through phone, email, ticketing systems, and remote support tools. Log, track, prioritize, and resolve IT incidents and service requests within agreed SLA timelines. Troubleshoot issues related to desktops, laptops, printers, Microsoft Office, and other business applications. Support Microsoft Windows operating...

Kunai builds full-stack technology solutions for banks, credit and payment networks, infrastructure providers, and their customers. Together, we are changing the world's relationship with financial services. At Kunai, we help our clients modernize, capitalize on emerging trends, and evolve their business for the coming decades by remaining tech-agnostic and...