teleperformance

 Job Description: Field Researcher Pharmaceutical Market Research (Saudi Arabia / UAE GCC) Location: UAE (must be based in UAE or Saudi Arabia) Employment Type: Full Time Job Summary Our client is  looking for experienced Field Researchers to conduct real time, tech enabled insights for global pharmaceutical leaders. You'll...

- Utilize CRM software to track customer interactions and provide timely follow-ups, ensuring customers feel valued and heard. - Resolve complex issues by collaborating with cross-functional teams, demonstrating problem-solving skills and a proactive approach. - Handle feedback and complaints with empathy, using insights to improve service delivery and...

Job Summary The Operations Supervisor is responsible for managing day-to-day contact center operations, ensuring the achievement of service, quality, and productivity targets. The role focuses heavily on team performance management, coaching, and real-time operational support, while ensuring compliance with organizational policies, client...