techrhizome it services

Coordinate the operational running of the VIP service - scheduling tracking reporting and logistics - so that VIP engineers remain focused on resolution rather than administrationKEY RESPONSIBILITIESManage the VIP ticket queue, ensuring correct prioritisation, assignment and SLA tracking.Coordinate engineer scheduling against the executive calendar,...

Own the performance quality and operating model of the service desk supporting users across 573 locations and line-manage the 20-person desk organisationKEY RESPONSIBILITIESOwn service desk SLA and KPI performance - answer rate, abandonment rate, first contact resolution, average handling time and CSATDesign and maintain the operating model, shift patterns...

Client of Exceed IT Services is seeking an experienced executive to lead end-to-end IT service delivery across a large government-backed estate in the UAE. The role requires managing SLAs, KPIs, and a multi-site workforce while maintaining strong executive-level stakeholder engagement.You will own P&L, drive strategic transformation, and oversee governance...

We are looking for a motivated and results-driven Sales Executive to join our team. The ideal candidate will be responsible for identifying new business opportunities, building strong client relationships, and achieving sales targets. If you have excellent communication skills, a passion for sales, and a customer-focused mindset, we would like to hear from...

KEY RESPONSIBILITIESOwn end-to-end accountability for contractual SLA and KPI attainment across the full estate of 522 schools and 51 branches and officesAct as the executive-level counterpart to Ministry leadership and represent the service at board levelOwn the P amp L for the engagement - cost control resource utilisation margin protection and forecast...

Client of Exceed IT Services in Abu Dhabi seeks an experienced head of service desk to own performance, staffing models and governance for a 20-seat desk across 573 locations. You will line-manage Supervisors, Senior Agents, and Tier 1/1.5 responders, while driving knowledge management and shift-left initiatives.The role emphasizes SLA/KPI ownership, call...

Client of Exceed IT Services is seeking an experienced Service Desk Supervisor to lead the analyst floor on a shift-by-shift basis in Abu Dhabi. You will ensure queue health, SLA attainment, and consistent service quality across the estate, coordinating real-time workload and breaks.You will provide first-line escalation for analysts on complex calls,...

Superbytes Information Technology Dubai is hiring for the position of Customer Care Representative to be interviewed virtually. Location: Dubai, UAE.The role requires strong communication, customer service skills and a positive, team‑oriented attitude. Previous customer service experience is an advantage. Benefits include visa, accommodation,...

Role amp responsibilitiesDear Candidate Greetings from Superbytes Information Technology DubaiWe are currently hiring for the position of Customer Care Representative and we would like to invite for Virtual InterviewPosition Customer Care RepresentativeLocation Dubai UAEBenefitsVisaAccommodationTransportationFood Allowance MealsInsuranceReturn ticketHotel...

Role amp responsibilities Dear Candidate Greetings from Superbytes Information Technology Dubai We are currently hiring for the position of Customer Care Representative and we would like to invite for Virtual Interview Position Customer Care Representative Location Dubai UAE Benefits Visa Accommodation Transportation Food Allowance Meals Insurance Return...

Superbytes Information Technology Dubai is hiring for the position of Customer Care Representative to be interviewed virtually. Location: Dubai, UAE. The role requires strong communication, customer service skills and a positive, team‑oriented attitude. Previous customer service experience is an advantage. Benefits include visa, accommodation,...

Missbella IT Services is seeking a motivated Sales Executive in Dubai to identify new business opportunities, build strong client relationships, and consistently achieve sales targets. The ideal candidate will possess excellent English communication, a customer-focused mindset, and the ability to negotiate effectively to close deals. This role requires a...

We are seeking a reliable and detail-oriented Data Entry Operator to support our team with day-to-day data processing and documentation tasks. This is a flexible, part-time remote opportunity suitable for candidates looking for work-from-home employment. Job Details Position: Data Entry Operator Work Location: Remote / Work From Home Employment Type:...

We are seeking a reliable and detail-oriented Data Entry Operator to support our team with day-to-day data processing and documentation tasks. This is a flexible, part-time remote opportunity suitable for candidates looking for work-from-home employment. Job Details Position: Data Entry Operator Work Location: Remote / Work From Home Employment Type:...

We are seeking a reliable and detail-oriented Data Entry Operator to support our team with day-to-day data processing and documentation tasks. This is a flexible, part-time remote opportunity suitable for candidates looking for work-from-home employment. Job Details Position: Data Entry Operator Work Location: Remote / Work From Home Employment Type:...

Missbella IT Services is seeking a reliable Data Entry Operator for a flexible, part-time remote role in the UAE. You will support day-to-day data processing and documentation tasks from home, with 2-4 hours per day and a compensation range of AED 2,000 to AED 6,000.The position offers a contract-friendly schedule and an opportunity to work remotely with...

Missbella IT Services is seeking a reliable Data Entry Operator for a flexible, part-time remote role in the UAE. You will support day-to-day data processing and documentation tasks from home, with 2-4 hours per day and a compensation range of AED 2,000 to AED 6,000.The position offers a contract-friendly schedule and an opportunity to work remotely with...

We are seeking a reliable and detail-oriented Data Entry Operator to support our team with day-to-day data processing and documentation tasks. This is a flexible, part-time remote opportunity suitable for candidates looking for work-from-home employment. Job Details Position: Data Entry Operator Work Location: Remote / Work From Home Employment Type:...

Missbella IT Services is seeking a reliable Data Entry Operator for a flexible, part-time remote role in the UAE. You will support day-to-day data processing and documentation tasks from home, with 2-4 hours per day and a compensation range of AED 2,000 to AED 6,000.The position offers a contract-friendly schedule and an opportunity to work remotely with...

We are seeking a reliable and detail-oriented Data Entry Operator to support our team with day-to-day data processing and documentation tasks. This is a flexible, part-time remote opportunity suitable for candidates looking for work-from-home employment. Job Details Position: Data Entry Operator Work Location: Remote / Work From Home Employment Type:...