software helpdesk

IT Helpdesk Technician Job Summary Provide first-line IT support to end-users, troubleshoot hardware/software issues, support VoIP phone systems, and assist with basic network cabling and infrastructure. Key Responsibilities Provide technical support via phone, email, and ticketing system Troubleshoot desktops, laptops, printers, and common software...

DescriptionIT Support  Manage and administer IT Helpdesk Tools and solutions in all GCAA locations in coordination with the IT Helpdesk technicians.  Responsible for Scanning, Testing, and Patching all Windows OS and Third-party vulnerabilities and maintaining the system as per the agreed KPI.  Manage and administrate Endpoint Detection and Response...

IT Helpdesk TechnicianJob SummaryProvide first-line IT support to end-users, troubleshoot hardware/software issues, support VoIP phone systems, and assist with basic network cabling and infrastructure.Key ResponsibilitiesProvide technical support via phone, email, and ticketing systemTroubleshoot desktops, laptops, printers, and common software issuesInstall...

Job Description The position will require the individual to answer technical questions and accurately record a detailed description of the problem at hand. The Helpdesk Operator will also be responsible for tracking the incident from creation until completion to ensure that the incident has been resolved correctly. In the case that the Help Desk Operator is...

In a travel and adventure company like cowboy safari Company, the Helpdesk Technician acts as the first point of contact for all internal technology issues and a key support asset for staff working in the field (tours, safari sites, remote camps) and in the office. You will ensure that company devices (computers, tablets, smartphones), software (booking...

ResponsibilitiesProvide primary and secondary level support L1 and L2 for all hardware and software inquiries.Troubleshoot laptops, Windows, macOS workstations and mobile devices.Provide end‑user assistance for the Learning Management System (LMS) and Student Information System (SIS), including course access, user enrollment issues and portal the full...

ResponsibilitiesManage and administer IT Helpdesk Tools and solutions in all GCAA locations in coordination with the IT Helpdesk technicians.Responsible for scanning, testing, and patching all Windows OS and third‑party vulnerabilities and maintaining the system as per the agreed KPI.Manage and administrate Endpoint Detection and Response (EDR) server and...

IT SupportManage and administer IT Helpdesk Tools and solutions in all GCAA locations in coordination with the IT Helpdesk technicians.Responsible for Scanning, Testing, and Patching all Windows OS and Third‑party vulnerabilities and maintaining the system as per the agreed KPI. Manage and administrate Endpoint Detection and Response (EDR) server and EDR...

IT / Helpdesk Support Officer Job Position – IT / Helpdesk Support Officer Company Name – Samcom Group Location: Dubai, UAE Requirements:1–3 years in an IT support/helpdesk role Diploma/Degree in IT, Computer Science, or related field Good understanding of Windows OS, networking basics (TCP/IP, DHCP, DNS) Strong communication skills and a...

Samcom Group in Dubai is seeking an IT / Helpdesk Support Officer with 1–3 years of experience to handle internal IT support, hardware, software, and networking tasks.You will set up and maintain office devices, assist with surveillance/networking products, help keep the knowledge base updated, and work with vendor teams on more complex issues. Strong...

Core Skills & ExperienceStrong experience in Helpdesk / Desktop Support (L1/L2)Hands‑on troubleshooting of hardware, software, network & access issuesExposure to application support and vendor coordinationBasic understanding of infrastructure support (servers, networks, monitoring)Experience in IT operations, deployments, upgrades & testingExposure to IT...

Role OverviewTemporary IT Helpdesk Support Specialist – TAJMAC Global FZE – Assignment Type: Temporary IT Helpdesk Support Services. Assignment Location: Dubai, UAE. The role is a 2‑month vacation cover assignment, covering from 6 July 2026 to 4 September 2026 (approximately 9 weeks). Compensation is AED7,500 per month all‑inclusive.Assignment...

Dicetek LLC is seeking an IT Helpdesk Support professional located in Dubai, United Arab Emirates. In this role, you will be responsible for diagnosing and resolving hardware and software issues, providing exceptional customer service, and maintaining IT asset inventory.Ideal candidates will have a Bachelor's degree in Information Technology or a related...

A leading technology services provider in Abu Dhabi is looking for an IT Helpdesk Technician to provide first-line IT support. The role involves troubleshooting hardware and software issues, managing user accounts, and supporting VoIP systems. Candidates should possess a Bachelor's degree in IT or a related field, along with strong communication skills....

A travel and adventure company is seeking a Helpdesk Technician to support internal technology issues. This role involves working independently with remote staff and ensuring company devices and software operate reliably. The ideal candidate should have a problem-solving mindset and familiarity with helpdesk ticketing systems. The job requires adaptability...

SUNDUS MANAGEMENT CONSULTANCY & STUDIES BUREAUL.L.C is seeking an IT Helpdesk professional to provide L1/L2 support for hardware and software inquiries in a campus environment.You will troubleshoot laptops, Windows and macOS workstations, mobile devices, and support LMS and SIS access and navigation. Join a team handling imaging, deployments, patches,...

Dicetek LLC is looking for a Helpdesk/Desktop Support professional in Dubai, UAE. The role requires strong troubleshooting skills for hardware, software, network, and access issues, along with experience in IT operations and deployments.The ideal candidate should possess strong communication and customer service skills and have experience in regulated...

Wynn Al Marjan Island, UAE, seeks a Senior Helpdesk Agent to join the IT Operations Engineering & Support team. You will escalate complex issues, troubleshoot across hardware, software, and networks, and ensure timely SLA-compliant resolutions.Ideal candidates have 3–5 years in IT support, strong Windows/macOS, M365 and AD knowledge, ITIL familiarity, and...

Overview: **About Presight** Presight, an ADX-listed public company limited by shares whose majority shareholder is Abu Dhabi company G42, is the region’s leading big data analytics company powered by Artificial Intelligence (“AI”). It combines big data, analytics, and AI expertise to serve every sector, of every scale, to create business and positive...

Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with...