royal shadow services

We are far more than a worldwide leader. We are more than 240 000 women and men who share something unique.Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differencesYes, we lead the way. But we want to go further, with audacity, with imagination, with...

Company Description We are far more than a worldwide leader. We are more than 240 000 women and men who share something unique.Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differencesYes, we lead the way. But we want to go further, with audacity, with...

Company DescriptionCompany DescriptionWe are far more than a worldwide leader. We are more than 240 000 women and men who share something unique.Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differencesYes, we lead the way. But we want to go further, with...

Company Description We are far more than a worldwide leader. We are more than 240 000 women and men who share something unique.Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differencesYes, we lead the way. But we want to go further, with audacity, with...

As a Royal Service Agent you will be the voice of the hotel responsible for handling all internal and external calls with efficiency professionalism and warmth. You will ensure guest requests are accurately recorded followed up and delivered promptly creating a seamless and personalized experience. Key Responsibilities Answer all incoming calls promptly...

To attend and handle all guest requests received for internal services as per the hotel standards and procedures. To answer and handle calls and messages properly using the telephone etiquettes and Sofitel standards. To ensure that all guests enjoy their stay being offered the finest personal service. To respect the privacy of the guests and the...

Respond to all guest requests in a timely and professional manner Coordinate and relay guest requests using the Royal Service system Monitor update and manage requests within the Royal Service platform Ensure all logged requests are tracked actioned and closed in accordance with hotel standards Provide accurate information regarding hotel facilities...

Qualifications : Minimum High School Diploma Business School and / or Hotel School Diploma preferred. Must possess outstanding Guest services skills professional presentation and sophisticated communication skills.  Proficient in the English language (verbal & written)Arabic speakinglanguage is an asset. Full proficiency in all office procedures...

The Position To perform all aspects of Telecommunications services to achieve the highest possible guest satisfaction in accordance with the Hotels standards. KEY ROLES & RESPONSIBILITIES Process all incoming and outgoing calls accurately and courteously Ensure smooth internal telecommunication as per Sofitel Standards Accurately record and control wakeup...

We are far more than a worldwide leader. We are more than 240 000 women and men who share something unique.Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differencesYes, we lead the way. But we want to go further, with audacity, with imagination, with...

We are far more than a worldwide leader. We are more than 240 000 women and men who share something unique. Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differencesYes, we lead the way. But we want to go further, with audacity, with imagination, with...

Position OverviewThe Royal Club Services Coordinator role at Atlantis The Royal Dubai supports the delivery of personalized, high-touch service for VIP, Royal Club, and Suite guests. This guest-focused position plays a key role in coordinating daily Royal Club operations, ensuring seamless communication across departments, and maintaining luxury service...

Position OverviewThe Royal Club Services Coordinator role at Atlantis The Royal Dubai supports the delivery of personalized, high-touch service for VIP, Royal Club, and Suite guests. This guest-focused position plays a key role in coordinating daily Royal Club operations, ensuring seamless communication across departments, and maintaining luxury service...

Position OverviewAtlantis The Royal is looking for an experienced and service-driven Head Waiter to join the Royal Club Services team. This role is ideal for a hospitality professional who thrives in a refined environment, delivering personalized, world‑class dining experiences to VIP guests. You will lead by example, ensuring impeccable service standards,...

Position Overview Atlantis The Royal is looking for an experienced and service-driven Head Waiter to join the Royal Club Services team. This role is ideal for a hospitality professional who thrives in a refined environment, delivering personalized, world‑class dining experiences to VIP guests. You will lead by example, ensuring impeccable service...

Job Description: Company Description Fairmont Hotels & Resorts Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab...

Company Description Fairmont Hotels & Resorts Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates. About...

Guest Services Associate – Royal Rooms is a refined hospitality opportunity for service‑focused professionals, located in Dubai, United Arab Emirates. The role supports front office, Royal Club services, concierge assistance, bell services, arrival experiences, and personalized guest care at Atlantis Resorts. Ideal for those who enjoy working closely...

Company DescriptionFairmont Hotels & ResortsJoin a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates. About...

Company Description Fairmont Hotels & Resorts Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates. About...