royal shadow services

To attend and handle all guest requests received for internal services as per the hotel standards and procedures. To answer and handle calls and messages properly using the telephone etiquettes and Sofitel standards. To ensure that all guests enjoy their stay being offered the finest personal service. To respect the privacy of the guests and the...

The Position To perform all aspects of Telecommunications services to achieve the highest possible guest satisfaction in accordance with the Hotels standards. KEY ROLES & RESPONSIBILITIES Process all incoming and outgoing calls accurately and courteously Ensure smooth internal telecommunication as per Sofitel Standards Accurately record and control wakeup...

At Fairmont Dubai ensuring the safety and wellbeing of our Guests and visitors is an integral part of our operations. As a Royal Service Agent your attentiveness and commitment to safe practices will facilitate enjoyable and memorable experiences for our Guests. Reporting to the Front Office Manager responsibilities and essential job functions include but...

As a Royal Service Agent you will be the voice of the hotel responsible for handling all internal and external calls with efficiency professionalism and warmth. You will ensure guest requests are accurately recorded followed up and delivered promptly creating a seamless and personalized experience. Key Responsibilities Answer all incoming calls promptly...

Company Description A unique blend of contemporary design and urban chic, Fairmont Dubai is an icon in the business heart of the city. Fairmont Dubai brings together luxurious surroundings and modern amenities with renowned Fairmont service. At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our...

Company DescriptionCompany DescriptionWe are far more than a worldwide leader. We are more than 240 000 women and men who share something unique. Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences Yes, we lead the way. But we want to go further, with...

We are far more than a worldwide leader. We are more than 240 000 women and men who share something unique.Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differencesYes, we lead the way. But we want to go further, with audacity, with imagination, with...

( 20976 ) A part of Kerzner International, a global leader in luxury hospitality, Atlantis The Royal is the most ultra-luxury experiential resort in the world. Crafted by the world’s leading designers, architects, and artists, it is a destination where everything has been designed to challenge the boundaries of imagination. Located on the crescent of the...

Job description Bartender, Royal Club Services (20976) A part of Kerzner International, a global leader in luxury hospitality,Atlantis The Royal is the most ultra-luxury experiential resort in the world. Crafted by the world’s leading designers, architects, and artists, it is a destination where everything has been designed to challenge the boundaries of...

( 20976 ) A part of Kerzner International, a global leader in luxury hospitality, Atlantis The Royal is the most ultra-luxury experiential resort in the world. Crafted by the world’s leading designers, architects, and artists, it is a destination where everything has been designed to challenge the boundaries of imagination. Located on the crescent of the...

Position Overview The Royal Club Services Coordinator role at Atlantis The Royal Dubai supports the delivery of personalized, high-touch service for VIP, Royal Club, and Suite guests. This guest-focused position plays a key role in coordinating daily Royal Club operations, ensuring seamless communication across departments, and maintaining luxury service...

A part of Kerzner International, a global leader in luxury hospitality,Atlantis The Royal is the most ultra-luxury experiential resort in the world. Crafted by the world’s leading designers, architects, and artists, it is a destination where everything has been designed to challenge the boundaries of imagination. Located on the crescent of the Palm Island,...

Position OverviewThe Royal Club Services Coordinator role at Atlantis The Royal Dubai supports the delivery of personalized, high-touch service for VIP, Royal Club, and Suite guests. This guest-focused position plays a key role in coordinating daily Royal Club operations, ensuring seamless communication across departments, and maintaining luxury service...

Job Description: A part of Kerzner International, a global leader in luxury hospitality, Atlantis The Royal is the most ultra-luxury experiential resort in the world. Crafted by the world's leading designers, architects, and artists, it is a destination where everything has been designed to challenge the boundaries of imagination. Located on the crescent of...

Fairmont The Palm in Dubai seeks a Royal Service Agent (Telephone Operator) fluent in Russian and English. You will manage all external and internal calls and emails, dispatch requests, and uphold the hotel’s high service standards.The role requires prior Telephone Operator experience, strong guest service skills, and knowledge of Opera PMS; a fast-paced,...

To attend and handle all guest requests received for internal services as per the hotel standards and procedures. To answer and handle calls and messages properly using the telephone etiquettes and Sofitel standards. To ensure that all guests enjoy their stay being offered the finest personal service. To respect the privacy of the guests and the...

Consistently offer professional friendly and engaging service Process all external and internal calls and emails either by redirecting calls/emails or assisting the caller/sender. Promptly answer telephone calls and emails addressing callers and senders in a clear friendly and courteous tone of voice. Take ownership of the callers request and ensure follow...

Guest Services Associate – Royal Rooms is a refined hospitality opportunity for service‑focused professionals, located in Dubai, United Arab Emirates. The role supports front office, Royal Club services, concierge assistance, bell services, arrival experiences, and personalized guest care at Atlantis Resorts. Ideal for those who enjoy working closely...

Guest Services Associate – Royal Rooms is a refined hospitality opportunity for service‑focused professionals, located in Dubai, United Arab Emirates. The role supports front office, Royal Club services, concierge assistance, bell services, arrival experiences, and personalized guest care at Atlantis Resorts. Ideal for those who enjoy working closely...

Fairmont The Palm in Dubai is seeking a Telephone Operator to deliver professional, friendly and engaging service. You will process all external and internal calls and emails, direct inquiries, and take ownership of guest requests with prompt follow-up. You should have fluent Russian and English, strong guest-services skills, and be highly organized....