royal services

To attend and handle all guest requests received for internal services as per the hotel standards and procedures. To answer and handle calls and messages properly using the telephone etiquettes and Sofitel standards. To ensure that all guests enjoy their stay being offered the finest personal service. To respect the privacy of the guests and the...

The Position To perform all aspects of Telecommunications services to achieve the highest possible guest satisfaction in accordance with the Hotels standards. KEY ROLES & RESPONSIBILITIES Process all incoming and outgoing calls accurately and courteously Ensure smooth internal telecommunication as per Sofitel Standards Accurately record and control wakeup...

At Fairmont Dubai ensuring the safety and wellbeing of our Guests and visitors is an integral part of our operations. As a Royal Service Agent your attentiveness and commitment to safe practices will facilitate enjoyable and memorable experiences for our Guests. Reporting to the Front Office Manager responsibilities and essential job functions include but...

As a Royal Service Agent you will be the voice of the hotel responsible for handling all internal and external calls with efficiency professionalism and warmth. You will ensure guest requests are accurately recorded followed up and delivered promptly creating a seamless and personalized experience. Key Responsibilities Answer all incoming calls promptly...

Company Description A unique blend of contemporary design and urban chic, Fairmont Dubai is an icon in the business heart of the city. Fairmont Dubai brings together luxurious surroundings and modern amenities with renowned Fairmont service. At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our...

Company DescriptionCompany DescriptionWe are far more than a worldwide leader. We are more than 240 000 women and men who share something unique. Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences Yes, we lead the way. But we want to go further, with...

We are far more than a worldwide leader. We are more than 240 000 women and men who share something unique.Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differencesYes, we lead the way. But we want to go further, with audacity, with imagination, with...

Fairmont The Palm in Dubai seeks a Royal Service Agent (Telephone Operator) fluent in Russian and English. You will manage all external and internal calls and emails, dispatch requests, and uphold the hotel’s high service standards.The role requires prior Telephone Operator experience, strong guest service skills, and knowledge of Opera PMS; a fast-paced,...

To attend and handle all guest requests received for internal services as per the hotel standards and procedures. To answer and handle calls and messages properly using the telephone etiquettes and Sofitel standards. To ensure that all guests enjoy their stay being offered the finest personal service. To respect the privacy of the guests and the...

Consistently offer professional friendly and engaging service Process all external and internal calls and emails either by redirecting calls/emails or assisting the caller/sender. Promptly answer telephone calls and emails addressing callers and senders in a clear friendly and courteous tone of voice. Take ownership of the callers request and ensure follow...

Fairmont The Palm in Dubai is seeking a Telephone Operator to deliver professional, friendly and engaging service. You will process all external and internal calls and emails, direct inquiries, and take ownership of guest requests with prompt follow-up. You should have fluent Russian and English, strong guest-services skills, and be highly organized....

Fairmont The Palm in Dubai seeks a friendly Telephone Operator to deliver professional service across calls and emails, ensuring accurate message handling and swift responses. You will work closely with Front Office, Housekeeping and Engineering to dispatch requests via Royal Service and the PMS system.Fluency in Russian and English is required, with...

Royal Service Centre Agent  First impressions are everything! As a Telephone Operator you will take care of the guests by answering to all the calls in our Royal Service Centre. What you will be doing: Answer incoming calls promptly and professionally providing exceptional service and ensuring all guest inquiries and requests are handled efficiently Act...

Middle East Investment and Management Consultancy seeks an experienced House Manager to oversee the private residence of a VVIP family in the UAE. The role focuses on flawless operations, staff supervision, and guest services within a confidential, high-profile environment. The ideal candidate will bring 5–10 years of private residence experience,...

Middle East Investment and Management Consultancy seeks an experienced House Manager to oversee the private residence of a VVIP family in the UAE. The role focuses on flawless operations, staff supervision, and guest services within a confidential, high-profile environment.The ideal candidate will bring 5–10 years of private residence experience,...

( 20976 ) A part of Kerzner International, a global leader in luxury hospitality, Atlantis The Royal is the most ultra-luxury experiential resort in the world. Crafted by the world’s leading designers, architects, and artists, it is a destination where everything has been designed to challenge the boundaries of imagination. Located on the crescent of the...

Job description Bartender, Royal Club Services (20976) A part of Kerzner International, a global leader in luxury hospitality,Atlantis The Royal is the most ultra-luxury experiential resort in the world. Crafted by the world’s leading designers, architects, and artists, it is a destination where everything has been designed to challenge the boundaries of...

( 20976 ) A part of Kerzner International, a global leader in luxury hospitality, Atlantis The Royal is the most ultra-luxury experiential resort in the world. Crafted by the world’s leading designers, architects, and artists, it is a destination where everything has been designed to challenge the boundaries of imagination. Located on the crescent of the...

Job Description:Company DescriptionFairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022...

Royal Service Agent (Telephone Operator - Russian Speaker)Full-timeJob-Category: RoomsJob Type: PermanentJob Schedule: Full-TimeFairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage...