product support manager

ResponsibilitiesAct as the technical expert representing Rolls-Royce SME to customers, partners, and third partiesTroubleshoot and process field issues escalated to the CCC from service partnersAnalyze field issues and coordinate with R&D, quality, and application engineering departmentsIdentify systematic error patterns and failure clusters using the 8D...

ResponsibilitiesAct as the technical expert representing Rolls-Royce SME to customers, partners, and third parties Troubleshoot and process field issues escalated to the CCC from service partners Analyze field issues and coordinate with R&D, quality, and application engineering departments Identify systematic error patterns and failure clusters using the 8D...

Ellevation is seeking a Manager, Product Support to lead and grow the Product Support team in Dubai. You will set the standard for partner engagement and own the tools and processes that enable support to scale.You will act as the connective tissue between Support, Customer Success, Product, and Engineering to address bugs, incidents, and emerging trends,...

Ellevation is seeking a Manager, Product Support to lead and grow the Product Support team in Dubai. You will set the standard for partner engagement and own the tools and processes that enable support to scale. You will act as the connective tissue between Support, Customer Success, Product, and Engineering to address bugs, incidents, and emerging trends,...

Ellevation is seeking a Manager, Product Support to lead and grow the Product Support team in Dubai. You will set the standard for partner engagement and own the tools and processes that enable support to scale. You will act as the connective tissue between Support, Customer Success, Product, and Engineering to address bugs, incidents, and emerging trends,...

ResponsibilitiesLead and grow Ellevation's Product Support team, including full-time team members and part-time associates Set the standard for how the team shows up for partners Own the tools and processes that enable support to scale Serve as the connective tissue between Support, Customer Success, Product, and Engineering regarding bugs, incidents, or...

ResponsibilitiesLead and grow Ellevation's Product Support team, including full-time team members and part-time associatesSet the standard for how the team shows up for partnersOwn the tools and processes that enable support to scaleServe as the connective tissue between Support, Customer Success, Product, and Engineering regarding bugs, incidents, or...

ResponsibilitiesLead and grow Ellevation's Product Support team, including full-time team members and part-time associatesSet the standard for how the team shows up for partnersOwn the tools and processes that enable support to scaleServe as the connective tissue between Support, Customer Success, Product, and Engineering regarding bugs, incidents, or...

The Project Manager will be accountable for the successful delivery of InterSystems TrakCare upgrade projects across the Middle East region. This role holds direct responsibility for managing the Services team which primarily provides upgrade services to existing Electronic Health Record (EHR) customers as well as overseeing limited-scope service engagements...

Job Description: Job Role:- IT Production Support Engineer Job Location: - Abu Dhabi, UAE Experience:- 4+ Years Role overview:- Responsible for supporting and maintaining digital banking applications and technology platforms in a production environment. The role involves incident troubleshooting, application monitoring, vendor coordination, change/problem...

Role & responsibilitiesReceive RFQs from customersUnderstand the drawings and ideal methods of machiningWorking out cost of manufacturing the part including the machining time, toolings cost, jigs and fixtures cost etc.Submitting the quote in the given timeJob planning - Once the Order is placed by customerAcknowledging the order and create a work order for...

ResponsibilitiesConfigure Single Sign-On (SSO) integrations for client employer portalsExecute and validate file transformations for eligibility, accumulator, and claims dataSet up custom provider networks in internal systemsConfigure client engagement and wellness programs in third-party platforms like IterableServe as the primary point of escalation for...

Job Summary: Our client, a multinational manufacturing company based in Jebel Ali Dubai is looking for a Product Support Engineer. This position plays a key role in regional customer support and acts as a vital link between customers, distributors, and manufacturing facilities in Europe and Asia. As part of a small and dynamic regional team, you will report...

Job Role:-IT Production Support EngineerJob Location:- Abu Dhabi, UAEExperience:- 4+ YearsRole overview:-Responsible for supporting and maintaining digital banking applications and technology platforms in a production environment. The role involves incident troubleshooting, application monitoring, vendor coordination, change/problem management, and...

Role & responsibilitiesReceive RFQs from customersUnderstand the drawings and ideal methods of machiningWorking out cost of manufacturing the part including the machining time, toolings cost, jigs and fixtures cost etc.Submitting the quote in the given timeJob planning - Once the Order is placed by customerAcknowledging the order and create a work order for...

ResponsibilitiesConfigure Single Sign-On (SSO) integrations for client employer portalsExecute and validate file transformations for eligibility, accumulator, and claims dataSet up custom provider networks in internal systemsConfigure client engagement and wellness programs in third-party platforms like IterableServe as the primary point of escalation for...

Develop and maintain business applications using Oracle PL/SQL procedures Unix shell scripts and Windows batch scripts Design and implement automated workflow codes to address recurring issues. Manage jobs triggered via ControlM software for both Linux and Windows script Provide technical documentation and support for Telecom Banking and Retail production...

Job Description: Job Role:- IT Production Support Engineer Job Location: - Abu Dhabi, UAE Experience:- 4+ Years Role overview:- Responsible for supporting and maintaining digital banking applications and technology platforms in a production environment. The role involves incident troubleshooting, application monitoring, vendor coordination,...

Our business is divided into three areas - Service Industrial Equipment and Port Solutions.  Konecranes Lift Trucks is a business unit within the Port Solutions business area a global leader in container handling solutions. We provide a complete range of heavy-duty lift trucks combining robust engineering smart technologies and reliable performance to...

Job Description: Job Role:- IT Production Support Engineer Job Location: - Abu Dhabi, UAE Experience:- 4+ Years Role overview:- Responsible for supporting and maintaining digital banking applications and technology platforms in a production environment. The role involves incident troubleshooting, application monitoring, vendor coordination, change/problem...