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Location: DubaiDuration: 6 Months and extendableRole Purpose:-Key Responsibilities:Own process architecture and standardization framework.Maintain process repository and process governance.Lead end-to-end process mapping and target operating model design.Conduct process maturity assessments.Key Performance Indicators:% processes documented% processes...

Role Overview The Director Regional Process Excellence is responsible for leading the planning, execution, and governance of high-impact, cross‑functional strategic initiatives. Acting as a central coordination point, the Director ensures effective collaboration between headquarters, regional functional teams, Quality Service Center and Global competence...

Process Excellence Analyst Responsibilities Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. Leading ongoing reviews of business processes and developing optimization strategies. Staying up-to-date on the latest process and IT advancements to automate and modernize...

Process Excellence Analyst Responsibilities Evaluating business processes anticipating requirements uncovering areas for improvement and developing and implementing solutions. Leading ongoing reviews of business processes and developing optimization strategies. Staying up-to-date on the latest process and IT advancements to automate and modernize systems....

Role Overview The Director Regional Process Excellence is responsible for leading the planning, execution, and governance of high-impact, cross-functional strategic initiatives. Acting as a central coordination point, the Director ensures effective collaboration between headquarters, regional functional teams, Quality Service Center and Global competence...

Key Areas: Conduct training sessions to educate employees on new or updated SOPs, ensuring their understanding and compliance. Establish and maintain quality control mechanisms to ensure that processes are consistently followed and that deviations are addressed promptly. Generate key insights and recommendations for processes across HR functions by...

Dubai Chambers is seeking a senior professional to implement a comprehensive Business Process Management system and drive process reengineering across the organization. You will support ISO certifications, governance frameworks, and corporate performance management while aligning initiatives with Dubai Government objectives.Strong PM and auditing experience...

Confidential Company in Dubai seeks an experienced operations leader to develop and implement strategies that align with the company’s long‑term vision, driving sustainable growth and efficiency across all functions.You will oversee day‑to‑day operations, lead cross‑functional teams, and monitor KPIs to support timely delivery within budget while...

1. Process Standardization and System Improvement Map document and standardize key processes across all support functions to ensure consistency and efficiency. Identify gaps redundancies and improvement opportunities within administrative and functional workflows. Implement structured PDCA and ECRS (Eliminate Combine Rearrange Simplify) principles to...

Ensure process excellence through standardization of systems and procedures in the form of Business Processes Policies and SOP. Identify the opportunities for process improvement and implementation across the organization. Identify the opportunities for digitization and digitalization coordinate with the stakeholders and ensure implementation. ...

First Abu Dhabi Bank (FAB) seeks a governance and risk professional to lead customer experience governance in Dubai. You will design and implement policies, monitor compliance, and drive continuous improvement across CX processes.The role entails developing reports and dashboards, conducting risk assessments, and coordinating with cross-functional teams to...

Process Excellence & Change Lead (ME1279)Choose how often (in days) you want to receive a notification:Closing date: 14/10/2026Number of positions: 1Recruiter name:Siva Krishna BondaReference number: 74312MAIN PURPOSE OF JOBROLE SUMMARYThe Process Excellence & Change Lead owns a portfolio of processes end-to-end: process discovery and mapping, root-cause...

Triniti Corporation seeks a Senior Process Re-engineering Consultant in Dubai, UAE for a 6‑month engagement with potential extension. The role focuses on driving operational excellence through process redesign, mapping current and future state processes, and identifying automation opportunities.You will support implementation and benefits tracking to...

First Abu Dhabi Bank is seeking an experienced Governance & Compliance leader in Dubai to oversee the CX governance framework, policy alignment, and regulatory reporting. The role drives risk assessment, QA of complaints, and strategic initiatives across the organization, partnering with senior management to elevate customer experience standards.With 5–10...

Closing date: 14/10/2026 Number of positions: 1Recruiter name: Siva Krishna Bonda Reference number: 74312  Mediclinic Corporate Office Dubai | Dubai | United Arab Emirates MAIN PURPOSE OF JOB ROLE SUMMARY The Process Excellence & Change Lead owns a portfolio of processes end-to-end: process discovery and mapping, root-cause analysis, future-state...

Amazon Dubai is seeking an ACES Team Lead to drive process standardization in last mile (LM) operations. You will lead improvements, establish governance for delivery stations, and work with station management to share best practices and metrics that raise quality, speed and cost efficiency.The role demands hands-on problem solving, strong analytical skills,...

KEY RESPONSIBILITIES Governance Framework Execution Implement governance frameworks, policies, and standards as defined by the Head of Service Standards and Governance. Ensure consistent application of governance policies across all customer experience processes and initiatives. Review and provide governance oversight on business SOPs, Turnaround Times...

A leading technology services company based in Dubai is looking for a highly organized PMO Coordinator. The role involves supporting project management processes, monitoring project progress, and maintaining key documentation. Ideal candidates should have a Bachelor's degree and over 5 years of experience in project coordination, alongside strong...

First Abu Dhabi Bank (FAB) is seeking a senior governance professional to lead the CX governance framework, monitor compliance, and drive risk management. You will oversee reporting, KPI development and stakeholder communications across branches, contact centres, and digital channels.The role requires 5–10 years of experience in governance and a...

Key ResponsibilitiesGovernance Framework ExecutionImplement governance frameworks, policies, and standards as defined by the Head of Service Standards and Governance.Ensure consistent application of governance policies across all customer experience processes and initiatives.Review and provide governance oversight on business SOPs, Turnaround Times (TATs),...