mershal delivery services

IT Service Delivery ManagerAs IT Service Delivery Manager you will play a pivotal role in managing and supporting our smart IT solutions deployed at airports worldwide These mission-critical solutions include software that orchestrates baggage transport advanced data analytics platforms and IT infrastructure You will connect our customers with the Service...

Key ResponsibilitiesManage end-to-end delivery of IT managed services in accordance with contractual SLAs and KPIs.Monitor service performance, availability, incident resolution, and customer satisfaction.Manage incident, problem, and change management processes in an ITIL-aligned environment.Handle escalations, root cause analysis (RCA), and corrective...

BEEAH is pioneering sustainability and inspiring innovation to empower humanity’s future. Through innovation, full-circle resource management, and digital transformation, BEEAH is addressing environmental challenges, deploying the latest technologies, and creating the roadmap for a smart and sustainable future. Renowned for groundbreaking environmental...

Miral Experiences seeks an IT Digital Support Specialist to ensure effective IT service delivery across our Abu Dhabi-based operations. You will collaborate with internal teams, manage incidents, and drive service improvements while upholding security policies.The ideal candidate has an IT background with ITIL, CCNA, MCP certifications and hands-on...

Key ResponsibilitiesManage end-to-end delivery of IT managed services in accordance with contractual SLAs and KPIs.Monitor service performance, availability, incident resolution, and customer incident, problem, and change management processes in an ITIL-aligned environment.Handle escalations, root cause analysis (RCA), and corrective action plans.Prepare...

Customer Service Governance – Act as the primary service delivery owner for assigned customer accounts, ensuring effective governance, regular service reviews, and adherence to contractual commitments and agreed SLAs. Consumption & Usage Management – Monitor and review customer service consumption on a monthly basis, identifying overconsumption,...

IT Service Delivery ManagerAs IT Service Delivery Manager you will play a pivotal role in managing and supporting our smart IT solutions deployed at airports worldwide These mission-critical solutions include software that orchestrates baggage transport advanced data analytics platforms and IT infrastructure You will connect our customers with the Service...

Key ResponsibilitiesManage end-to-end delivery of IT managed services in accordance with contractual SLAs and KPIs.Monitor service performance, availability, incident resolution, and customer satisfaction.Manage incident, problem, and change management processes in an ITIL-aligned environment. Handle escalations, root cause analysis (RCA), and corrective...

IT Service Delivery ManagerAs IT Service Delivery Manager you will play a pivotal role in managing and supporting our smart IT solutions deployed at airports worldwide These mission-critical solutions include software that orchestrates baggage transport advanced data analytics platforms and IT infrastructure You will connect our customers with the Service...

Your Career Service Delivery Leaders serve with an accountcentric focus managing the customer lifecycle serving as the Voice of the Customer. In this role you will operate as the point of contact for the postsales journey driving adoption and consumption across the breadth of Palo Alto Networks products. Account Customer Success Managers operate across...

About the Role You will deliver reliable first-line IT support maintain a stable and secure infrastructure and drive measurable improvements in IT service adoption across the business. This is a hands-on people-facing role where your communication skills and technical expertise will make a direct impact every day. What Youll Do Provide first-line...

Location: Abu Dhabi UAE Employment: Full Time Industry: AI and IT Company Sector: Government Entity Contract: 1 year extendable Experience: 79 Years Role Overview Responsible for governing end-to-end IT service delivery ensuring SLA/OLA adherence stakeholder alignment and continual service improvement across enterprise environments. Key...

Role Description The IT Service Delivery Manager (part-time, remote) oversees the delivery, quality, and continuous improvement of IT services supporting Star Concord (BD) Limited’s global logistics operations. This role manages day-to-day IT service performance, including incident and request handling, escalation management, and coordination with internal...

Job Description Job Title IT Service Delivery Manager Job Description IT Service Delivery Manager Introduction As IT Service Delivery Manager, you will play a pivotal role in managing and supporting our smart IT solutions deployed at airports worldwide. These mission-critical solutions include software that orchestrates baggage transport, advanced data...

We’re Hiring: Service Delivery Manager Location: Dubai, United Arab Emirates Employment Type: Full-Time Experience Level: Mid-Level to Senior Work Arrangement: Hybrid / On-site, depending on business requirements Are you a results-oriented professional with strong leadership and operational management skills? We’re looking for a proactive Service...

Lead the day-to-day delivery of managed IT services, ensuring reliable operations, effective technical coordination and high customer satisfaction. This role is the primary operational contact for customers and coordinates internal teams, delivery partners and technology vendors.Lead the day-to-day delivery of managed IT services, ensuring reliable...

SummaryOur client, a diversified investment group with operations across multiple sectors, is looking for a ITSM & Service Delivery Manager to drive operational excellence and consistent delivery of IT services across its group companies.The role will own the IT service management platform, ITIL process governance, service performance, IT asset and software...

Client of Exceed IT Services is seeking an experienced executive to lead end-to-end IT service delivery across a large government-backed estate in the UAE. The role requires managing SLAs, KPIs, and a multi-site workforce while maintaining strong executive-level stakeholder engagement.You will own P&L, drive strategic transformation, and oversee governance...

Job description Job Summary We are seeking a highly skilled and experienced Senior Azure Professional with expertise in Intune, Data Loss Prevention (DLP), Cloud Access Security Broker (CASB), and Senior Stakeholder Management experience to join our team. As a Senior Azure Professional, you will be responsible for designing, implementing, and managing our...

Blackstone eIT seeks a role to lead mobilisation and managed services delivery for Entity, serving as the single interface for performance, governance, reporting and escalation. You will coordinate onsite and offshore teams with Entity's Project Manager and stakeholders, align priorities and ensure readiness through defined milestones.Responsibilities...