itsm

ServiceNow ITSM: Key Skills Required:Solid experience in implementing core IT Service Management (ITSM) modules (Incidents Problems Changes etc.)Capable of configuring out-of-the-box and custom workflowsDeep understanding of best practices and process improvementsExperience working with enterprise clients in a consulting roleAbout Virtusa Add the Middle...

ServiceNow ITSM Developer Job SnapshotRole: ServiceNow ITSM DeveloperLocation: Dubai, United Arab EmiratesIndustry: I T and ServicesFunction: IT-Software DevelopmentExperience: ExperiencedJob Type: Full-timeOverviewServiceNow ITSM Developer in Dubai, United Arab Emirates within the I T and Services sector is a strong opportunity for professionals experienced...

Job SummaryWe are looking for an experiencedITSM / ManageEngine Specialistto manage, optimize, and continuously improve our IT Service Management environment. The role will focus on ITSM processes, ManageEngine/ticketing platforms, workflow optimization, incident and service request management, asset management, reporting, and ITIL-based service...

ServiceNow ITSM Developer Job SnapshotRole: ServiceNow ITSM DeveloperLocation: Dubai, United Arab EmiratesIndustry: I T and ServicesFunction: IT-Software DevelopmentExperience: ExperiencedJob Type: Full-timeOverviewServiceNow ITSM Developer in Dubai, United Arab Emirates within the I T and Services sector is a strong opportunity for professionals experienced...

Experience 10 years in Business Analysis - IT Service Management roles. Frameworks Strong foundational knowledge of ITIL v3 or ITIL 4 frameworks. Experience in Implementation of ITSM ITIL frameworks Tools Proficiency or Experience in Implementation with enterprise-grade ITSM platforms and reporting tools - Jira or ServiceNow or equivalent ITMS tools Soft...

QUALIFICATIONS Bachelors degree in Computer Science Information Technology or a related field. Minimum 3-5 years of hands-on experience as a ServiceNow Developer. Strong knowledge of JavaScript REST/SOAP APIs and web technologies. Proven experience in customizing ServiceNow modules and workflows. Experience with ServiceNow Integration Hub Flow Designer or...

Experience 10 years in Business Analysis - IT Service Management roles. Frameworks Strong foundational knowledge of ITIL v3 or ITIL 4 frameworks. Experience in Implementation of ITSM ITIL frameworks Tools Proficiency or Experience in Implementation with enterprise-grade ITSM platforms and reporting tools - Jira or ServiceNow or equivalent ITMS tools Soft...

Experience 10 years in Business Analysis - IT Service Management roles. Frameworks Strong foundational knowledge of ITIL v3 or ITIL 4 frameworks. Experience in Implementation of ITSM ITIL frameworks Tools Proficiency or Experience in Implementation with enterprise-grade ITSM platforms and reporting tools - Jira or ServiceNow or equivalent ITMS tools Soft...

Job Description: Key Responsibilities: Gather analyze and document business requirements for ITSM processes using ServiceNow Collaborate with stakeholders to identify business challenges and opportunities for improvement Translate business needs into detailed functional and technical requirements Work closely with ServiceNow developers and administrators...

DiceTek UAE is seeking a ServiceNow ITSM Developer in Dubai to implement and support ITSM modules. The role involves developing and maintaining scripts, troubleshooting platform issues, and supporting integrations with external systems.The ideal candidate will have strong ServiceNow experience, technical skills in JavaScript, and knowledge of ITIL processes....

Müller's Solutions, a forward-thinking technology consulting firm in Dubai, seeks a Helix Process & ITSM Analyst / Workflow Engineer to join our dynamic team. You will analyze, design, and implement workflows within the Helix ITSM platform, translating business needs into technical solutions and improving service delivery and efficiency across client...

Müller's Solutions, a forward-thinking technology consulting firm in Dubai, seeks a Helix Process & ITSM Analyst / Workflow Engineer to join our dynamic team. You will analyze, design, and implement workflows within the Helix ITSM platform, translating business needs into technical solutions and improving service delivery and efficiency across client...

DiceTek UAE is seeking a ServiceNow ITSM Developer in Dubai to implement and support ITSM modules. The role involves developing and maintaining scripts, troubleshooting platform issues, and supporting integrations with external systems.The ideal candidate will have strong ServiceNow experience, technical skills in JavaScript, and knowledge of ITIL processes....

As a Senior ITSM Implementer (ISO 20000) at ikonmytri, you will lead the design, deployment, and continuous improvement of IT Service Management frameworks that align with ISO 20000 standards. You will collaborate closely with cross‑functional teams, including service owners, process engineers, and compliance officers, to ensure that service delivery is...

The General Civil Aviation Authority in Abu Dhabi is seeking an experienced IT Support professional to manage the IT Helpdesk tools across all locations, patch Windows OS and third‑party software, and maintain security posture.You will administer EDR agents, resolve escalated incidents to minimize downtime, monitor SLAs, and prepare quarterly KPI reports...

PwC Dubai is seeking a Senior Manager to lead ITSM pre-sales and solution design, crafting scalable SLA-driven offerings with industry-standard tools such as ServiceNow and COBIT/ITIL frameworks. You will engage with enterprise clients across the Middle East to deliver value-driven managed services and strategy alignment for IT operations role requires 10+...

PwC Dubai is seeking a Senior Manager to lead ITSM pre-sales and solution design, crafting scalable SLA-driven offerings with industry-standard tools such as ServiceNow and COBIT/ITIL frameworks. You will engage with enterprise clients across the Middle East to deliver value-driven managed services and strategy alignment for IT operations modernization.The...

First Abu Dhabi Bank (FAB) seeks a senior leader to head IT Service Management (ITSM). You will establish governance, standards, and assurance for resilient, secure and business-aligned technology services across the enterprise.This role drives service quality, continuity, change enablement, configuration management and performance oversight to keep critical...

A leading tech company is seeking a passionate ServiceNow Engineer to design and implement solutions for their client in Dubai. This remote contract position requires strong ServiceNow expertise, particularly in application development, integrations, and IT service management. Ideal candidates have at least 5 years of experience and can start immediately....

A leading tech company is seeking a passionate ServiceNow Engineer to design and implement solutions for their client in Dubai. This remote contract position requires strong ServiceNow expertise, particularly in application development, integrations, and IT service management. Ideal candidates have at least 5 years of experience and can start immediately....