it help desk support

Position: Officer IT Help Desk & SupportJPC: 6329Location: Abu DhabiExperience: 2+ YearsJob RequiredProvide first-level support for IT incidents and service requestsLog and track issues using ITSM tools (e.g., ManageEngine)Troubleshoot hardware, software, and network issuesSupport users with system access, VPN, and email issuesInstall and configure desktops,...

Sundus in Abu Dhabi is seeking an Officer IT Help Desk & Support to provide first-line IT support, manage incidents, and assist users with access, VPN, and email issues. The role requires a 2+ year track record in IT support and a background in IT or related field. You will work with ITSM tools and support desktop and printer include Windows OS and...

Liwa University, Abu Dhabi and Al Ain Campuses Since 1993, Liwa University has stood as a cornerstone of higher education in the Emirate of Abu Dhabi, nurturing potential and supplying the UAE labour market with skilled professionals. Today, Liwa University is dedicated to empowering all students to excel both academically and personally by providing them...

A professional services company is looking for a motivated Junior IT Help Desk Support (L1) to join the team in Dubai. This entry-level position involves providing first-level technical support, troubleshooting IT issues, and assisting with IT operations including Microsoft 365 and Active Directory. Candidates looking to build a solid career in IT support...

IT Help Desk Support Career Opportunities at DRL ManagementDRL Management is seeking a motivated Junior IT Help Desk Support (L1) professional to join its team in Dubai. This is an excellent opportunity for candidates looking to build a strong foundation in IT support and grow within a dynamic and professional work environment.The selected candidate will be...

A leading ICT firm in Dubai is seeking a passionate Software Engineer to design, develop, and install software solutions. The ideal candidate will oversee helpdesk operations, manage IT tickets, and provide direct technical support to maintain high standards. Proficient skills in both English and Arabic, coupled with at least two years of IT support...

Swedish Technology Services in Dubai is seeking a passionate Software Engineer to design, develop and install software solutions. You will work across the full software lifecycle, coding, documenting functionality, and providing end-user technical support to maintain high service standards.The role requires hands-on development in multiple languages,...

Swedish Technology Services in Dubai is seeking a passionate Software Engineer to design, develop and install software solutions. You will work across the full software lifecycle, coding, documenting functionality, and providing end-user technical support to maintain high service standards.The role requires hands-on development in multiple languages,...

**Liwa University, Abu Dhabi and Al Ain Campuses** Since 1993, Liwa University has stood as a cornerstone of higher education in the Emirate of Abu Dhabi, nurturing potential and supplying the UAE labour market with skilled professionals. Today, Liwa University is dedicated to empowering all students to excel both academically and personally by providing...

Flip retail in Dubai, UAE, is seeking a Jr. Systems Engineer to provide both technical and administrative support.You will offer level-one IT assistance and act as a bridge between clients and higher-level teams to ensure timely resolutions. The role involves coordinating with colleagues on diverse tasks, reviewing and implementing new procedures to boost...

Flip retail in Dubai, UAE, is seeking a Jr. Systems Engineer to provide both technical and administrative support.You will offer level-one IT assistance and act as a bridge between clients and higher-level teams to ensure timely resolutions. The role involves coordinating with colleagues on diverse tasks, reviewing and implementing new procedures to boost...

Jumeirah Group Corporate invites applications for an Intern – IT Operations to support daily IT services in the UAE. The role focuses on hands-on technical support, asset management, and ITIL-aligned incident handling.The ideal candidate is pursuing an IT/CS degree, with basic IT hardware/software knowledge and strong problem-solving and customer-service...

Jumeirah Group Corporate invites applications for an Intern – IT Operations to support daily IT services in the UAE. The role focuses on hands-on technical support, asset management, and ITIL-aligned incident handling.The ideal candidate is pursuing an IT/CS degree, with basic IT hardware/software knowledge and strong problem-solving and customer-service...

A leading ICT firm in Dubai is seeking a passionate Software Engineer to design, develop, and install software solutions. The ideal candidate will oversee helpdesk operations, manage IT tickets, and provide direct technical support to maintain high standards. Proficient skills in both English and Arabic, coupled with at least two years of IT support...

Provide first-level support for IT incidents and service requestsLog and track issues using ITSM tools e g ManageEngineTroubleshoot hardware software and network issuesSupport users with system access VPN and email issuesInstall and configure desktops laptops and printersEscalate unresolved issues to relevant IT teamsEnsure adherence to SLA timelinesMinimum...

IT Help Desk Engineer - POS Support - Sharaf DG - Dubai, UAE Sharaf DG is hiring an IT Help Desk Engineer with expertise in POS installation and end‑user support to ensure seamless IT operations across retail outlets and head office. Location: UAE (Dubai) Industry: Information Technology (IT) — Function: Technical Customer Service / Support. Salary: ...

IT Help Desk Engineer - POS Support - Sharaf DG - Dubai, UAESharaf DG is hiring an IT Help Desk Engineer with expertise in POS installation and end‑user support to ensure seamless IT operations across retail outlets and head office.Location: UAE (Dubai)Industry: Information Technology (IT) — Function: Technical Customer Service / Support.Salary:...

ResponsibilitiesReceive, screen, and assign tickets to appropriate tiers based on complexityResolve Tier I IT tickets using internal knowledge base and SOPsTroubleshoot issues with Shopify, Shopify POS, Zebra printers, card readers, and mobile OS (iOS, macOS, iPadOS)Manage onboarding and offboarding for retail staff across various SaaS applicationsMonitor...

Uae Job Alert is looking for an IT Support Specialist based in Dubai to provide top-tier technical support to users. This role involves troubleshooting hardware and software issues, assisting new employees, and maintaining IT inventories.The ideal candidate will have a Bachelor's degree in IT and 1-3 years of relevant experience in IT support or helpdesk...

ResponsibilitiesReceive, screen, and assign tickets to appropriate tiers based on complexityResolve Tier I IT tickets using internal knowledge base and SOPsTroubleshoot issues with Shopify, Shopify POS, Zebra printers, card readers, and mobile OS (iOS, macOS, iPadOS)Manage onboarding and offboarding for retail staff across various SaaS applicationsMonitor...