incident support

Boskalis is looking for a Service Desk Engineer in Abu Dhabi to ensure timely resolution of incidents and service requests raised by users or monitoring systems. You will handle Level 1 support and escalate to Level 2/3 as needed, while maintaining service levels and deadlines.The role requires a Bachelor's degree in computer science or IT, 3–5 years in an...

Wipro in Abu Dhabi is seeking an IT Support professional to triage and document priority incidents and support resolution of software and hardware service requests. The role emphasizes SLA adherence and escalation when delays occur.You will perform initial triage, log tickets and assist in change requests as needed. Responsibilities include tracking SLA...

Wipro in Dubai is seeking a Desktop Support specialist to triage and document priority incidents, support resolution of software and hardware service requests, and ensure SLA adherence. The role involves monitoring SLA timelines and assisting in change requests, with 1–3 years of relevant experience.The candidate will work within an IT support team to...

Wipro in Dubai is seeking a Desktop Support specialist to triage and document priority incidents, support resolution of software and hardware service requests, and ensure SLA adherence. The role involves monitoring SLA timelines and assisting in change requests, with 1–3 years of relevant experience.The candidate will work within an IT support team to...

Wipro in Dubai is seeking a Desktop Support specialist to triage and document priority incidents, support resolution of software and hardware service requests, and ensure SLA adherence. The role involves monitoring SLA timelines and assisting in change requests, with 1–3 years of relevant experience.The candidate will work within an IT support team to...

Wipro in Dubai is seeking a Desktop Support specialist to triage and document priority incidents, support resolution of software and hardware service requests, and ensure SLA adherence. The role involves monitoring SLA timelines and assisting in change requests, with 1–3 years of relevant experience. The candidate will work within an IT support team to...

Remotedxb is seeking a remote support professional to manage payment system requests and ensure system stability. You will liaise via Jira and email, analyze incidents, and prepare performance reports while coordinating with Finance, Account Managers, and B2C teams.The role supports payment platforms, emphasizes reliability, and requires strong English and...

Remotedxb is seeking a remote support professional to manage payment system requests and ensure system stability. You will liaise via Jira and email, analyze incidents, and prepare performance reports while coordinating with Finance, Account Managers, and B2C teams.The role supports payment platforms, emphasizes reliability, and requires strong English and...

GMG Gulf is hiring a Support Engineer for Retail POS in Dubai. The role focuses on supporting POS applications, incident management, and ensuring system reliability across a multi-brand retail environment.Located in Dubai, the position requires a Bachelor's degree in IT or related fields and at least 4 years of relevant experience. Candidates must be adept...

Norconsult Telematics is seeking a Technical Support Engineer to provide technical, application, and operational support for the Bonya platform across project delivery, testing, rollout, and post-go-live will assist users, investigate incidents, help with configuration, monitor platform behavior, and coordinate with development and infrastructure teams to...

Syscort Technologies in the United Arab Emirates seeks an Application Support Engineer to manage day-to-day support of banking applications and coordinate with IT teams, vendors and OEMs to resolve incidents.The role focuses on incident and problem management, ITIL/ITSM processes, SLA-driven resolution, and ensuring smooth changes and releases. You will...

GMG Gulf is hiring a Support Engineer for Retail POS in Dubai. The role focuses on supporting POS applications, incident management, and ensuring system reliability across a multi-brand retail environment.Located in Dubai, the position requires a Bachelor's degree in IT or related fields and at least 4 years of relevant experience. Candidates must be adept...

Norconsult Telematics is seeking a Technical Support Engineer to provide technical, application, and operational support for the Bonya platform across project delivery, testing, rollout, and post-go-live stabilization.You will assist users, investigate incidents, help with configuration, monitor platform behavior, and coordinate with development and...

We Search is seeking an L2/L3 support engineer in Abu Dhabi to cover Core and Angular-based applications. You will investigate production issues, optimize data performance, and engage with DevOps and architectural teams to implement fixes.Experience with microservices, Kafka messaging, and CQRS is valuable, along with strong English communication. Banking...

Norconsult Telematics is seeking a Technical Support Engineer to provide technical, application, and operational support for the Bonya platform across project delivery, testing, rollout, and post-go-live stabilization. You will assist users, investigate incidents, help with configuration, monitor platform behavior, and coordinate with development and...

du, a UAE-based telecommunications provider, is seeking a Service Desk Operations lead to oversee daily service desk activities and ensure timely incident resolution. The role focuses on maintaining business continuity, coordinating changes, and communicating updates to stakeholders across the organization.Ideal candidates have at least 3 years in telecom,...

du, a UAE-based telecommunications provider, is seeking a Service Desk Operations lead to oversee daily service desk activities and ensure timely incident resolution. The role focuses on maintaining business continuity, coordinating changes, and communicating updates to stakeholders across the candidates have at least 3 years in telecom, strong English...

Emirates Integrated Telecommunications Company PJSC is seeking a Service Desk Operations professional to ensure SLA/KPI adherence, coordinate for international change management, and maintain 24/7 coverage across service desks. The role focuses on incident and request handling, fault management, and clear stakeholder candidates have a telecom background,...

Emirates Integrated Telecommunications Company PJSC is seeking a Service Desk Operations professional to ensure SLA/KPI adherence, coordinate for international change management, and maintain 24/7 coverage across service desks. The role focuses on incident and request handling, fault management, and clear stakeholder communication.Ideal candidates have a...

Emirates Integrated Telecommunications Company PJSC is seeking a Service Desk Operations professional to ensure SLA/KPI adherence, coordinate for international change management, and maintain 24/7 coverage across service desks. The role focuses on incident and request handling, fault management, and clear stakeholder communication. Ideal candidates have a...