inbound calls

Khidmah is seeking a Customer Support Specialist to handle inbound calls, emails, and CRM updates in a fast-paced environment in Abu Dhabi. You will resolve issues, coordinate with departments, and schedule maintenance while delivering high-quality service to customers.Ideal candidates bring 2+ years in customer service or call centers, strong communication...

Job Summary • Call Handling: Answering inbound calls promptly, professionally, and following scripts or guidelines to provide information, handle complaints, or process orders. • Customer Support & Resolution: Resolving issues, navigating customers through troubleshooting, processing returns, and offering, and, in some cases, providing product/service...

AMS International UAE is seeking a front-line customer support agent to handle inbound calls and manage emails from clients in a fast-paced office environment.This role focuses on timely order scheduling, resolving escalations, and delivering personalized service to boost customer loyalty over the phone and via email.Working days are five days from the...

Axiom Telecom LLC in Dubai seeks Telesales Executives to join our call center. You will handle inbound and outbound calls to promote and sell products and services, engage customers, explain offerings and generate leads for sales and activations.Ideal candidates have strong communication, can multi-task, meet sales quotas over the phone, and are familiar...

Client of Sensate Talent in Dubai seeks a customer service representative to handle inbound and outbound calls, emails, and inquiries with professionalism. You will provide product information, resolve issues, and document interactions in the CRM.The role emphasizes meeting performance metrics, adhering to SLAs, and maintaining confidentiality while...

SUNDUS MANAGEMENT CONSULTANCY & STUDIES BUREAUL.L.C is seeking a customer service professional in Dubai to handle inbound and outbound calls, provide product information, and resolve issues efficiently. The role emphasizes accuracy, courtesy, and adherence to quality standards in a fast-paced call center environment.Ideal candidates will have 3+ years of...

The Call Center Executive is the first point of contact for inbound and outbound calls related to general inquiries, group bookings, VIP experiences, schools, camps, corporate visits, and social media inquiries’ responses. The role is essential in guiding potential customers, capturing leads, and supporting the sales team in converting inquiries into...

We are looking for a high-performing Inbound Sales & Systems Executive who is passionate about sales and process improvement. This role goes beyond closing deals—you will help build a scalable sales system by documenting best practices, objection handling techniques, and sales processes that can be used to train future team members and AI-driven sales...

Answer inbound calls emails and other customer enquiries professionally and promptly Make outbound calls for follow-ups customer support surveys appointments or sales activities where required Provide accurate information about products services policies and procedures Resolve customer concerns efficiently escalating complex cases to the appropriate team...

We are looking for a customer-focused and articulate Call Center Executive to manage inbound and outbound customer interactions, provide accurate information on our real estate projects and services, qualify and follow up on leads, schedule appointments, and ensure every customer interaction is professionally handled and accurately recorded in the CRM. -...

Make inbound and outbound calls to prospective and existing customers Generate and qualify sales leads including leads from social media Follow up on quotations orders deliveries and customer feedback Maintain customer records and call reports in CRM Build customer relationships handle inquiries and achieve call and lead generation targets Coordinate...

Job Title: Call Center Executive Location: Dubai, UAE Job Summary Our client is seeking a highly skilled and experienced Call Center Executive to join their Customer Service team in Dubai. As a Call Center Executive, you will be the primary point of contact for patients, providing exceptional service and support while ensuring a positive experience for...

Call center operator vacancy in Ajman UAECall center operator Job Title: Call Center Operator ("No English Required") We are seeking highly motivated individuals to join our team as Call Center Operators in Ajman, UAE. This is a contract job open to all nationalities, with accommodation provided. No previous experience is required for this position, making...

Manage large amounts of inbound and outbound calls in a timely manner Follow communication scripts when handling different topics Identify customers needs clarify information research every issue and provide solutions and or alternatives Seize opportunities to upsell the services Entering accurate and detailed data into the system Meeting key performance...

Job Description - Handle inbound and outbound customer calls in a professional and courteous manner. - Communicate fluently in Arabic with a good command of English. - Assist customers with inquiries, complaints, service requests, and after sales support. - Ensure accurate recording and follow up of customer requests through the CRM system. - Coordinate...

Manage large amounts of inbound and outbound calls in a timely manner Follow communication scripts when handling different topics Identify customers needs clarify information research every issue and provide solutions and or alternatives Seize opportunities to upsell the services Entering accurate and detailed data into the system Meeting key performance...

Role Description This part-time Call Center Specialist role at JP Reprodução Animal s/s Ltda is a hybrid position based in Abu Dhabi Emirate, United Arab Emirates, with some work-from-home flexibility. The Call Center Specialist will handle inbound and outbound calls, respond to inquiries, and provide accurate information about services and procedures....

Company Description etisalat CX Solutions focuses on creating digital interactions that strengthen customer relationships and drive measurable business results. The company combines a clear purpose with strategic thinking to help organizations bring their customer experience visions to life. Using a disciplined methodology, etisalat CX Solutions emphasizes...

Description Role: Call Center Agent Location: Abu Dhabi ROLE PURPOSE: To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures. These are the main responsibilities of this role: Handle inbound & outbound calls according to procedures guidelines and schedules set by organization call...

Company Description e& CX Solutions Egypt, part of the etisalat CX Solutions family, focuses on creating impactful, measurable customer experiences across digital channels. The company uses a disciplined, strategy-driven approach to turn customer experience visions into practical, high-performing solutions. Every interaction is designed to strengthen...