helpdesk operator

Khidmah in Abu Dhabi is seeking a Senior Helpdesk & CAFM Operations Manager to ensure service requests, complaints, work orders, and planned maintenance are accurately logged, tracked, and closed within SLAs and KPIs.The role focuses on CAFM data accuracy, performance reporting, coordinating project teams and client representatives, and driving continuous...

In a travel and adventure company like cowboy safari Company, the Helpdesk Technician acts as the first point of contact for all internal technology issues and a key support asset for staff working in the field (tours, safari sites, remote camps) and in the office. You will ensure that company devices (computers, tablets, smartphones), software (booking...

Overview In a travel/adventure company like Cowboy Safari Company, the Helpdesk Technician acts as the first point of contact for all internal technology issues and a key support asset for staff working in the field (tours, safari sites, remote camps) and in the office. You will ensure that company devices (computers, tablets, smartphones), software...

The American University of Ras Al Khaimah (AURAK) is seeking a capable IT Coordinator to join the Office of Information Technology. The role acts as a critical liaison between IT services and university users, overseeing daily IT operations and ensuring prompt responses to technical requests.You will manage the IT HelpDesk, maintain asset records, monitor...

The American University of Ras Al Khaimah (AURAK) is seeking a capable IT Coordinator to join the Office of Information Technology. The role acts as a critical liaison between IT services and university users, overseeing daily IT operations and ensuring prompt responses to technical requests. You will manage the IT HelpDesk, maintain asset records, monitor...

The American University of Ras Al Khaimah (AURAK) is seeking a capable IT Coordinator to join the Office of Information Technology. The role acts as a critical liaison between IT services and university users, overseeing daily IT operations and ensuring prompt responses to technical requests. You will manage the IT HelpDesk, maintain asset records, monitor...

IT Helpdesk Technician Job Summary Provide first-line IT support to end-users troubleshoot hardware/software issues support VoIP phone systems and assist with basic network cabling and infrastructure. Key Responsibilities Provide technical support via phone email and ticketing system Troubleshoot desktops laptops printers and common software...

To manage the Helpdesk and CAFM operations for the NYU Project by ensuring all service requests, complaints, work orders, and planned maintenance activities are accurately logged, assigned, monitored, and closed within agreed SLAs and KPIs.The role is responsible for maintaining CAFM data accuracy, supporting operational performance, coordinating project...

Description IT Support Manage and administer IT Helpdesk Tools and solutions in all GCAA locations in coordination with the IT Helpdesk technicians. Responsible for Scanning Testing and Patching all Windows OS and Third-party vulnerabilities and maintaining the system as per the agreed KPI. Manage and administrate Endpoint Detection and Response (EDR)...

The Level 1 Helpdesk Support Engineer is responsible for providing first-line technical support to end users ensuring timely resolution of IT-related issues. This role involves troubleshooting basic hardware software and system issues logging and managing service tickets and adhering to defined SLAs. The engineer works closely with users to understand their...

Position: IT Helpdesk Support Work location: Fujairah Join Immediately ( available in UAE ) Position Overview: We are seeking an experienced IT Support professional to join our team on a full-time basis. The successful candidate will be responsible for providing technical support and assistance to our project site team. This is a hands-on role that...

The IT Helpdesk Support is responsible for providing end-user support related to all Level 1. ensuring that the performance and availability of the IT Network Infrastructure at the site is healthy and always functional Support Engineer and same is maintained to the highest standard with maximum levels of productivity and efficiency. Support Engineer is...

Kara Express looking for a reliable and technically capable IT Helpdesk / IT Support Specialist to join our Dubai office. The successful candidate will provide day-to-day IT support to employees, troubleshoot hardware and software issues, manage user accounts and devices, and ensure smooth operation of the company's IT environment. Key Responsibilities •...

Job description Job Description: The position will require the individual to answer technical questions and accurately record a detailed description of the problem at hand. The Helpdesk Agent will also be responsible for tracking the incident from creation until completion to ensure that the incident has been resolved correctly. In the case that the Help...

Job Description The position will require the individual to answer technical questions and accurately record a detailed description of the problem at hand. The Helpdesk Agent will also be responsible for tracking the incident from creation until completion to ensure that the incident has been resolved correctly. In the case that the Help Desk Agent is not...

The position will require the individual to answer technical questions and accurately record a detailed description of the problem at hand. The Helpdesk Agent will also be responsible for tracking the incident from creation until completion to ensure that the incident has been resolved correctly. In the case that the Help Desk Agent is not able to provide a...

Job Description About the role: The Merchant Helpdesk Associate is responsible for providing frontline support to merchants by handling inquiries, service requests, and issue resolution related to Point-of-Sale (POS) terminals, payment acceptance solutions, merchant onboarding, settlements, transactions, and digital acquiring services. What You Will Be...

Key ResponsibilitiesReceive, log, coordinate and dispatch maintenance service requests and tenant complaints, ensuring timely follow-up and closureUpdate and manage CAFM or ERP software platformsLiaise with FM Supervisors, tenants and relevant departments for planned and corrective maintenance activitiesCoordinate Preventive Planned Maintenance (PPM),...

Reliance Facilities Management is seeking a Helpdesk & CAFM Coordinator for its operations in Abu Dhabi. The role focuses on managing service requests, coordinating teams, and ensuring smooth communication between clients and internal departments.The ideal candidate should have experience in CAFM systems and facilities management, along with strong...

Job Description About the role: The Merchant Helpdesk Associate is responsible for providing frontline support to merchants by handling inquiries, service requests, and issue resolution related to Point-of-Sale (POS) terminals, payment acceptance solutions, merchant onboarding, settlements, transactions, and digital acquiring services. What You Will Be...