helpdesk operator

In a travel and adventure company like cowboy safari Company, the Helpdesk Technician acts as the first point of contact for all internal technology issues and a key support asset for staff working in the field (tours, safari sites, remote camps) and in the office. You will ensure that company devices (computers, tablets, smartphones), software (booking...

IT Helpdesk Technician Job Summary Provide first-line IT support to end-users troubleshoot hardware/software issues support VoIP phone systems and assist with basic network cabling and infrastructure. Key Responsibilities Provide technical support via phone email and ticketing system Troubleshoot desktops laptops printers and common software...

Overview In a travel/adventure company like Cowboy Safari Company, the Helpdesk Technician acts as the first point of contact for all internal technology issues and a key support asset for staff working in the field (tours, safari sites, remote camps) and in the office. You will ensure that company devices (computers, tablets, smartphones), software (booking...

ResponsibilitiesManage and administer IT Helpdesk Tools and solutions in all GCAA locations in coordination with the IT Helpdesk technicians.Responsible for scanning, testing, and patching all Windows OS and third‑party vulnerabilities and maintaining the system as per the agreed KPI.Manage and administrate Endpoint Detection and Response (EDR) server and...

IT SupportManage and administer IT Helpdesk Tools and solutions in all GCAA locations in coordination with the IT Helpdesk technicians.Responsible for Scanning Testing and Patching all Windows OS and Third-party vulnerabilities and maintaining the system as per the agreed KPI. Manage and administrate Endpoint Detection and Response (EDR) server and EDR...

Position: IT Helpdesk Support Work location: Fujairah Join Immediately ( available in UAE ) Position Overview: We are seeking an experienced IT Support professional to join our team on a full-time basis. The successful candidate will be responsible for providing technical support and assistance to our project site team. This is a hands-on role that...

Job Description The position will require the individual to answer technical questions and accurately record a detailed description of the problem at hand. The Helpdesk Operator will also be responsible for tracking the incident from creation until completion to ensure that the incident has been resolved correctly. In the case that the Help Desk Operator is...

**Job Summary** The Helpdesk Executive is responsible for overseeing all helpdesk operations and ensuring the efficient handling of service requests, facility-related issues, and client requirements. The role includes coordinating room check-ins and check-outs, monitoring room readiness, managing access control, and maintaining client timesheet records. The...

The Level 1 Helpdesk Support Engineer is responsible for providing first-line technical support to end users ensuring timely resolution of IT-related issues. This role involves troubleshooting basic hardware software and system issues logging and managing service tickets and adhering to defined SLAs. The engineer works closely with users to understand their...

Key Responsibilities: - Receive, log, and track service requests through the CAFM/helpdesk system - Assign work orders to technicians and monitor progress - Coordinate preventive and corrective maintenance activities - Follow up on pending jobs and ensure timely completion - Update asset, maintenance, and service records in the CAFM system - Prepare daily,...

Key ResponsibilitiesReceive, log, coordinate and dispatch maintenance service requests and tenant complaints, ensuring timely follow-up and closureUpdate and manage CAFM or ERP software platformsLiaise with FM Supervisors, tenants and relevant departments for planned and corrective maintenance activitiesCoordinate Preventive Planned Maintenance (PPM),...

The IT Helpdesk Support is responsible for providing end-user support related to all Level 1. ensuring that the performance and availability of the IT Network Infrastructure at the site is healthy and always functional Support Engineer and same is maintained to the highest standard with maximum levels of productivity and efficiency. Support Engineer is...

Job Description About the role: The Merchant Helpdesk Associate is responsible for providing frontline support to merchants by handling inquiries, service requests, and issue resolution related to Point-of-Sale (POS) terminals, payment acceptance solutions, merchant onboarding, settlements, transactions, and digital acquiring services. What You Will Be...

Key ResponsibilitiesReceive, log, coordinate and dispatch maintenance service requests and tenant complaints, ensuring timely follow-up and closureUpdate and manage CAFM or ERP software platformsLiaise with FM Supervisors, tenants and relevant departments for planned and corrective maintenance activitiesCoordinate Preventive Planned Maintenance (PPM),...

Job Description About the role: The Merchant Helpdesk Associate is responsible for providing frontline support to merchants by handling inquiries, service requests, and issue resolution related to Point-of-Sale (POS) terminals, payment acceptance solutions, merchant onboarding, settlements, transactions, and digital acquiring services. What You Will Be...

Reliance Facilities Management is seeking a Helpdesk & CAFM Coordinator for its operations in Abu Dhabi. The role focuses on managing service requests, coordinating teams, and ensuring smooth communication between clients and internal departments.The ideal candidate should have experience in CAFM systems and facilities management, along with strong...

Key ResponsibilitiesReceive, log, coordinate and dispatch maintenance service requests and tenant complaints, ensuring timely follow-up and closureUpdate and manage CAFM or ERP software platformsLiaise with FM Supervisors, tenants and relevant departments for planned and corrective maintenance activitiesCoordinate Preventive Planned Maintenance (PPM),...

Job Description About the role: The Merchant Helpdesk Associate is responsible for providing frontline support to merchants by handling inquiries, service requests, and issue resolution related to Point-of-Sale (POS) terminals, payment acceptance solutions, merchant onboarding, settlements, transactions, and digital acquiring services. What You Will Be...

The Support Engineer will provide technical assistance and troubleshooting for end-users, ensuring the smooth operation of desktop, laptop, and peripheral systems. The role involves resolving hardware and software issues, managing user accounts, and maintaining IT assets and documentation. This position requires a customer-focused professional with strong...

Role OverviewTemporary IT Helpdesk Support Specialist – TAJMAC Global FZE – Assignment Type: Temporary IT Helpdesk Support Services. Assignment Location: Dubai, UAE. The role is a 2‑month vacation cover assignment, covering from 6 July 2026 to 4 September 2026 (approximately 9 weeks). Compensation is AED7,500 per month all‑inclusive.Assignment...