help desk support

A professional services company is looking for a motivated Junior IT Help Desk Support (L1) to join the team in Dubai. This entry-level position involves providing first-level technical support, troubleshooting IT issues, and assisting with IT operations including Microsoft 365 and Active Directory. Candidates looking to build a solid career in IT support...

IT Help Desk Support Career Opportunities at DRL Management DRL Management is seeking a motivated Junior IT Help Desk Support (L1) professional to join its team in Dubai . This is an excellent opportunity for candidates looking to build a strong foundation in IT support and grow within a dynamic and professional work environment. The selected candidate...

Swedish Technology Services in Dubai is seeking a passionate Software Engineer to design, develop and install software solutions. You will work across the full software lifecycle, coding, documenting functionality, and providing end-user technical support to maintain high service standards.The role requires hands-on development in multiple languages,...

BBG Operations Officer - Corporate Banking Job SnapshotRole: BBG Operations Officer - Corporate BankingLocation: Abu Dhabi, United Arab EmiratesIndustry: BankingFunction: Administrative-ClericalExperience: Minimum 3 years of banking experienceJob Type: Full TimeWork Arrangement: On-sitePosition OverviewThe role focuses on processing banking transactions,...

Canon Emirates LLC is seeking a Service Engineer based in Abu Dhabi to provide technical help over the phone and virtually, ensuring excellent customer service and guidance. You will support hardware products through remote assistance, firmware updates, and software applications. You will log and manage service requests, assign solvable calls online, and...

Flip retail in Dubai, UAE, is seeking a Jr. Systems Engineer to provide both technical and administrative support.You will offer level-one IT assistance and act as a bridge between clients and higher-level teams to ensure timely resolutions. The role involves coordinating with colleagues on diverse tasks, reviewing and implementing new procedures to boost...

Job PurposeTo provide proactive administrative and helpdesk support to the Operations and Property Management teams, ensuring smooth day-to-day operations, effective communication, accurate documentation, and timely reporting in line with company policies. Key Responsibilities Help Desk & Operations SupportManage and respond to all incoming helpdesk calls...

dubai, United Arab Emirates Swedish Technology Services is international Information and Communication Technology (ICT) business entity, which specializes in providing complete ICT, based solutions. It offers a complete spectrum of services ranging from ITeS, Web & Business Solutions to e-government, Call Centre, Business Process Outsourcing (BPO) and Human...

First point of contact for client support requests across our 24/7 helpdesk. Responsibilities Log and triage incoming support tickets Provide remote troubleshooting and guidance Escalate unresolved issues per SLA Maintain client communication throughout ticket lifecycle What we're looking for 1+ years in a help desk or customer support role Clear written...

About the Role Must be knowledgeable on CAFM Systems to ensure prompt processing of submitted request Must answer the phone politely and with minimum three rings use appropriate telephone etiquette Carry out task handling recording and follow up Outstanding jobs should be monitored on a daily basis and appropriate action taken Is to carry out...

The Help Desk Assistant is the first point of contact for camp residents and facility users, responsible for cash collection, facility bookings and registrations, and coordinating with third-party service providers and the Finance team. The role ensures accurate handling of payments, contracts, and complaints registration to support smooth day-to-day...

As a Service Engineer based on the help desk you will provide technical help over the phone and virtually ensure that excellent customer service and customer guidance are given And to cost effective maintenance and optimizing the technical performance of Hardware of products in the portfolio including maintenance and upgrading of Firmware product system...

Help Desk Agent – Facilities Services Management Company: Dubai Sports CityLocation: Dubai, UAE Job Type: Full-Time Requirements – Proven experience of at least 3 years in a help desk or customer service role, preferably within the facilities management or similar industry. – Strong problem-solving and troubleshooting skills, with the ability to...

Smart Infinitech is seeking a first point of contact for client support requests across our 24/7 helpdesk. You will log and triage tickets, provide remote troubleshooting, escalate issues per SLA, and maintain clear communication with clients throughout the ticket lifecycle. The ideal candidate has 1+ years in a help desk or customer support role, strong...

Canon is seeking a Service Engineer to support customers over the phone and remotely, ensuring high-quality technical guidance and service. The role focuses on hardware maintenance and optimizing product performance through firmware upgrades and remote assistance to end-users. The engineer will work within Canon's support framework, using remote tools to...

United Arab Emirates University is seeking a Help Desk Agent to provide telephone and remote technical support in a dynamic, 24X7 environment. The role involves logging incidents, guiding users, and escalating issues as needed, with opportunities for training and growth. Responsibilities include handling user accounts, monitoring services, and delivering...

About the RoleMust be knowledgeable on CAFM Systems to ensure prompt processing of submitted requestMust answer the phone politely and with minimum three rings use appropriate telephone etiquetteCarry out task handling recording and follow upOutstanding jobs should be monitored on a daily basis and appropriate action takenIs to carry out Engineering FM...

United Arab Emirates University is seeking a Help Desk Agent to provide telephone and remote technical support in a dynamic, 24X7 environment. The role involves logging incidents, guiding users, and escalating issues as needed, with opportunities for training and growth. Responsibilities include handling user accounts, monitoring services, and delivering...

TeamPrime is seeking a Computer User Support Specialist to provide technical support and troubleshoot computer/software issues for our team and/or customers. You will walk users through step-by-step solutions remotely, document tickets and resolutions, and escalate unresolved issues when needed.Ideal candidates will have strong troubleshooting skills, prior...

As a Service Engineer based on the help desk, you will provide technical help over the phone and virtually ensure that excellent customer service and customer guidance are given. And to cost effective maintenance and optimizing the technical performance of Hardware of products in the portfolio including maintenance and upgrading of Firmware (product system...