help desk operator

About the Role Must be knowledgeable on CAFM Systems to ensure prompt processing of submitted request Must answer the phone politely and with minimum three rings use appropriate telephone etiquette Carry out task handling recording and follow up Outstanding jobs should be monitored on a daily basis and appropriate action taken Is to carry out...

About the RoleMust be knowledgeable on CAFM Systems to ensure prompt processing of submitted requestMust answer the phone politely and with minimum three rings use appropriate telephone etiquetteCarry out task handling recording and follow upOutstanding jobs should be monitored on a daily basis and appropriate action takenIs to carry out Engineering FM...

A premier hospitality company in Abu Dhabi is seeking a proactive Administrative and Helpdesk Support professional. This role involves managing service requests, supporting operations and property management teams, and requires fluency in Arabic and English. Candidates should have a minimum of 3 years of experience in helpdesk or operations support. Strong...

Help Desk Operator - Atlantis the Royal ( 21622 ) A part of Kerzner International, a global leader in luxury hospitality,Atlantis The Royal is the most ultra-luxury experiential resort in the world. Crafted by the world’s leading designers, architects, and artists, it is a destination where everything has been designed to challenge the boundaries of...

Salayel Hospitality is seeking an organized, detail-oriented Administrative & Helpdesk Support professional in Abu Dhabi. The role provides proactive support to Operations and Property Management, handling helpdesk requests, documentation, and reporting to ensure smooth day-to-day operations. You will coordinate with HR, Finance, IT, and partners, maintain...

Job description Help Desk Operator - Atlantis the Royal (21622) A part of Kerzner International, a global leader in luxury hospitality,Atlantis The Royal is the most ultra-luxury experiential resort in the world. Crafted by the world’s leading designers, architects, and artists, it is a destination where everything has been designed to challenge the...

Job Description: ( 21622 ) A part of Kerzner International, a global leader in luxury hospitality, Atlantis The Royal is the most ultra-luxury experiential resort in the world. Crafted by the world’s leading designers, architects, and artists, it is a destination where everything has been designed to challenge the boundaries of imagination. Located on...

Kerzner International Limited in Dubai is seeking an FM Coordinator to support CAFM systems, manage prompt request processing, and maintain shift handovers. You will answer calls with etiquette, record task handling, and monitor urgent actions daily. You will follow the Engineering FM Policy and Company SOPs, advise managers of day-to-day issues, ensure...

The Helpdesk Operator plays a pivotal role in ensuring the efficient coordination and delivery of maintenance and facility-related services. Acting as the central communication hub between clients, technicians, and management teams, the role is responsible for logging, monitoring, and closing all service requests through the Computer-Aided Facilities...

Kerzner International Limited in Dubai is seeking an FM Coordinator to support CAFM systems, manage prompt request processing, and maintain shift handovers. You will answer calls with etiquette, record task handling, and monitor urgent actions daily. You will follow the Engineering FM Policy and Company SOPs, advise managers of day-to-day issues, ensure...

Atlantis The Royal in Dubai is seeking a Help Desk Operator to join our 24/7 facilities management team. You will manage CAFM requests in HotSOS, log issues, and ensure prompt processing while delivering courteous service. You will answer calls, record tasks, and follow up on progress, monitoring outstanding jobs daily. Fluency in English and solid computer...

Atlantis the Royal seeks a Help Desk Operator to register building complaints, service requests, and safety issues via the CAFM System. Coverage is required 24/7/365, with emphasis on prompt processing and accurate handover between shifts. The role requires a Computer Skills certificate and strong English communication. You will support the Engineering FM...

Job Purpose To provide proactive administrative and helpdesk support to the Operations and Property Management teams, ensuring smooth day-to-day operations, effective communication, accurate documentation, and timely reporting in line with company policies. Key Responsibilities Help Desk & Operations Support Manage and respond to all incoming helpdesk...

A prominent hospitality organization in Abu Dhabi seeks an experienced administrative support professional to ensure smooth operations across multiple departments. Responsibilities include managing incoming helpdesk calls, supporting property management teams, maintaining documentation, and coordinating with various internal units. The ideal candidate will...

Job PurposeTo provide proactive administrative and helpdesk support to the Operations and Property Management teams, ensuring smooth day-to-day operations, effective communication, accurate documentation, and timely reporting in line with company policies. Key Responsibilities Help Desk & Operations SupportManage and respond to all incoming helpdesk calls...

dubai, United Arab Emirates Swedish Technology Services is international Information and Communication Technology (ICT) business entity, which specializes in providing complete ICT, based solutions. It offers a complete spectrum of services ranging from ITeS, Web & Business Solutions to e-government, Call Centre, Business Process Outsourcing (BPO) and Human...

First point of contact for client support requests across our 24/7 helpdesk. Responsibilities Log and triage incoming support tickets Provide remote troubleshooting and guidance Escalate unresolved issues per SLA Maintain client communication throughout ticket lifecycle What we're looking for 1+ years in a help desk or customer support role Clear written...

The Help Desk Assistant is the first point of contact for camp residents and facility users, responsible for cash collection, facility bookings and registrations, and coordinating with third-party service providers and the Finance team. The role ensures accurate handling of payments, contracts, and complaints registration to support smooth day-to-day...

As a Service Engineer based on the help desk you will provide technical help over the phone and virtually ensure that excellent customer service and customer guidance are given And to cost effective maintenance and optimizing the technical performance of Hardware of products in the portfolio including maintenance and upgrading of Firmware product system...

Help Desk Agent – Facilities Services Management Company: Dubai Sports CityLocation: Dubai, UAE Job Type: Full-Time Requirements – Proven experience of at least 3 years in a help desk or customer service role, preferably within the facilities management or similar industry. – Strong problem-solving and troubleshooting skills, with the ability to...