help desk assistant

The Help Desk Assistant is the first point of contact for camp residents and facility users, responsible for cash collection, facility bookings and registrations, and coordinating with third-party service providers and the Finance team. The role ensures accurate handling of payments, contracts, and complaints registration to support smooth day-to-day...

Job PurposeTo provide proactive administrative and helpdesk support to the Operations and Property Management teams, ensuring smooth day-to-day operations, effective communication, accurate documentation, and timely reporting in line with company policies. Key Responsibilities Help Desk & Operations SupportManage and respond to all incoming helpdesk calls...

dubai, United Arab Emirates Swedish Technology Services is international Information and Communication Technology (ICT) business entity, which specializes in providing complete ICT, based solutions. It offers a complete spectrum of services ranging from ITeS, Web & Business Solutions to e-government, Call Centre, Business Process Outsourcing (BPO) and Human...

First point of contact for client support requests across our 24/7 helpdesk. Responsibilities Log and triage incoming support tickets Provide remote troubleshooting and guidance Escalate unresolved issues per SLA Maintain client communication throughout ticket lifecycle What we're looking for 1+ years in a help desk or customer support role Clear written...

About the Role Must be knowledgeable on CAFM Systems to ensure prompt processing of submitted request Must answer the phone politely and with minimum three rings use appropriate telephone etiquette Carry out task handling recording and follow up Outstanding jobs should be monitored on a daily basis and appropriate action taken Is to carry out...

As a Service Engineer based on the help desk you will provide technical help over the phone and virtually ensure that excellent customer service and customer guidance are given And to cost effective maintenance and optimizing the technical performance of Hardware of products in the portfolio including maintenance and upgrading of Firmware product system...

Help Desk Agent – Facilities Services Management Company: Dubai Sports CityLocation: Dubai, UAE Job Type: Full-Time Requirements – Proven experience of at least 3 years in a help desk or customer service role, preferably within the facilities management or similar industry. – Strong problem-solving and troubleshooting skills, with the ability to...

About the RoleMust be knowledgeable on CAFM Systems to ensure prompt processing of submitted requestMust answer the phone politely and with minimum three rings use appropriate telephone etiquetteCarry out task handling recording and follow upOutstanding jobs should be monitored on a daily basis and appropriate action takenIs to carry out Engineering FM...

TeamPrime is seeking a Computer User Support Specialist to provide technical support and troubleshoot computer/software issues for our team and/or customers. You will walk users through step-by-step solutions remotely, document tickets and resolutions, and escalate unresolved issues when needed.Ideal candidates will have strong troubleshooting skills, prior...

As a Service Engineer based on the help desk, you will provide technical help over the phone and virtually ensure that excellent customer service and customer guidance are given. And to cost effective maintenance and optimizing the technical performance of Hardware of products in the portfolio including maintenance and upgrading of Firmware (product system...

Dubai Sports City is seeking a Help Desk Agent to support facilities services. You will be the first point of contact for client inquiries, troubleshoot issues, and coordinate service requests to ensure facilities run smoothly. The ideal candidate has at least 3 years of help desk or customer service experience, strong communication skills, and familiarity...

TeamPrime is seeking a Computer User Support Specialist to provide technical support and troubleshoot computer/software issues for our team and/or customers. You will walk users through step-by-step solutions remotely, document tickets and resolutions, and escalate unresolved issues when needed.Ideal candidates will have strong troubleshooting skills, prior...

TeamPrime is seeking a Computer User Support Specialist to provide technical support and troubleshoot computer/software issues for our team and/or customers. You will walk users through step-by-step solutions remotely, document tickets and resolutions, and escalate unresolved issues when needed.Ideal candidates will have strong troubleshooting skills, prior...

TeamPrime is seeking a Computer User Support Specialist to provide technical support and troubleshoot computer/software issues for our team and/or customers. You will walk users through step-by-step solutions remotely, document tickets and resolutions, and escalate unresolved issues when needed.Ideal candidates will have strong troubleshooting skills, prior...

TeamPrime is seeking a Computer User Support Specialist to provide technical support and troubleshoot computer/software issues for our team and/or customers. You will walk users through step-by-step solutions remotely, document tickets and resolutions, and escalate unresolved issues when needed.Ideal candidates will have strong troubleshooting skills, prior...

TeamPrime is seeking a Computer User Support Specialist to provide technical support and troubleshoot computer/software issues for our team and/or customers. You will walk users through step-by-step solutions remotely, document tickets and resolutions, and escalate unresolved issues when needed.Ideal candidates will have strong troubleshooting skills, prior...

TeamPrime is seeking a Computer User Support Specialist to provide technical support and troubleshoot computer/software issues for our team and/or customers. You will walk users through step-by-step solutions remotely, document tickets and resolutions, and escalate unresolved issues when needed.Ideal candidates will have strong troubleshooting skills, prior...

TeamPrime is seeking a Computer User Support Specialist to provide technical support and troubleshoot computer/software issues for our team and/or customers. You will walk users through step-by-step solutions remotely, document tickets and resolutions, and escalate unresolved issues when needed.Ideal candidates will have strong troubleshooting skills, prior...

TeamPrime is seeking a Computer User Support Specialist to provide technical support and troubleshoot computer/software issues for our team and/or customers. You will walk users through step-by-step solutions remotely, document tickets and resolutions, and escalate unresolved issues when needed. Ideal candidates will have strong troubleshooting skills, prior...

As a Service Engineer based on the help desk, you will provide technical help over the phone and virtually ensure that excellent customer service and customer guidance are given.And to cost effective maintenance and optimizing the technical performance of Hardware of products in the portfolio including maintenance and upgrading of Firmware (product system...