guest services agent

Purpose The Guest Services Agent is responsible for delivering safe, efficient, and customer‑focused passenger processing services from check‑in through boarding. The role ensures accurate documentation checks, baggage acceptance, boarding control, and compliance with airline policies, airport security regulations, and aviation safety standards, while...

Job Description: Job Location: Desert Islands Resort & Spa by Anantara Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave...

Responsibilities Welcome and check-in guests, ensuring a smooth and personalized arrival experienceHandle guest inquiries and requests promptly and efficientlyProcess check-outs and manage billing accuratelyProvide information about hotel amenities, local attractions, and servicesInteract with different departments on a daily basis to ensure that our guests...

Job Location: Avani Ibn Battuta Dubai HotelAt Avani, we’re all about finding that perfect balance — between cool and kind, design and function, service and privacy. We’ve built our hotels and resorts around this philosophy: vibrant social spaces that vibe with the day, stylish rooms that simply work, and honest, locally inspired food. We embrace an...

Job Description: Job Location: Avani Deira Dubai Hotel At Avani, we’re all about finding that perfect balance — between cool and kind, design and function, service and privacy. We’ve built our hotels and resorts around this philosophy: vibrant social spaces that vibe with the day, stylish rooms that simply work, and honest, locally inspired food. We...

To provide our guests with an on brand personalized arrival and departure experience. To ensure guest ledgers are well controlled. To effectively contribute in a high Guest Voice loyalty composite through recognition, friendliness, helpfulness and efficiency. ESSENTIAL FUNCTIONS Ensure that services provided are in harmony with our Sheraton core values....

Job Location: NH Collection DubaiThe Palm NH Collection Hotels & Resorts showcases captivating hotels housed in authentic landmark buildings across Europe, Latin America, the Middle East, Asia, and beyond. Thoughtfully designed with an eclectic-elegant atmosphere, our hotels are built to evoke extraordinary feelings — paying great attention to stimulating...

Department: Rooms Division, Front Office & Guest Services Location: United Arab Emirates - Dubai Description The Guest Service Agent is responsible for welcoming and bidding farewell to residents and guests in a friendly and caring manner, in accordance with Kempinski's procedures and standards. They must always display a professional and positive image of...

Company Description Join us at Accor, where life pulses with passion!​ As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a...

Job LocationAnantara Downtown DubaiAnantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning without end, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests...

The Guest Service Agent is responsible for providing exceptional service to guests, ensuring a pleasant and memorable experience at Emirates Park Zoo & Resort. This role involves welcoming guests, handling requests, resolving concerns, and offering assistance in various aspects of the guest experience, including reservations, check-in/check-out processes,...

We are seeking a friendly and professional Guest Service Agent to join our team in Sharjah United Arab Emirates. As the face of our hotel you will play a crucial role in ensuring our guests have an exceptional experience from check-in to check-out. Greet and welcome guests with a warm and friendly demeanor setting the tone for their stay Efficiently manage...

Guest Service Agent Requirements: Hotel background/experience fluent in Russian Compensation: Basic Salary: AED 1800 Language Allowance: AED 150 Service Charge Additional incentives for upselling rooms o Benefits Studio Accommodation (sharing 2 in 1 provided 20 mins travel from accommodation to hotel Transportation provided Food provided in...

What are we looking for Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow: Previous experience in a customerfocused industry Positive attitude and good communication skills...

The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations greeting and registering guests providing outstanding guest service during their stay and settling the guest-s account upon completion of their stay. You will handle all guest enquires requests and comments...

What are we looking for Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow: Previous experience in a customerfocused industry Positive attitude and good communication skills...

Description POSITION SUMMARY Organize confirm process and conduct all guest checkins/checkouts room reservations requests changes and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and...

Join our dynamic team as a Guest Service Agent in the heart of Dubai United Arab Emirates! Were looking for an enthusiastic and customer-focused individual to be the welcoming face of our hotel ensuring every guest enjoys a memorable stay from check-in to check-out. Greet and assist guests with warmth and professionalism providing a positive first impression...

First impressions are everything! As a Guest Service Agent you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. Manage all activities relevant to the Front Desk such as the reception check in / out cashiering foreign exchange and assisting guest with inquiries. Welcomes...

To anticipate guest needs and handle guest inquiries in a helpful and attentive Anantara manner. To have a complete knowledge of the hotel product including room types rates relative features and facilities food and beverage outlets and promotions spa and health club and other Anantara properties. To take personal responsibility for the service and attitude...