genesis solutions

Position Summary As the Genesys Certified Technical Manager at Al Futtaim Technologies, you will be a PMP Certified Engineer entrusted with leading a team of Genesys Engineers across multiple markets including UAE, KSA, Qatar, and other emerging markets as per company requirements. Responsibilities Oversee the installation, testing, and commissioning of...

Job Title: Contact Center Technical Solutions Expert (Genesys & AI Solutions) | ParamInfo | Dubai, UAERecruiting Company: ParamInfoJob Location: Dubai, United Arab EmiratesJob Type: Full-TimeDetailed Job DescriptionParamInfo is seeking an experienced Contact Center Technical Solutions Expert to lead the architecture, design, integration, and governance of...

Position Summary:As the Genesys Certified Technical Manager at Al Futtaim Technologies, you will be a PMP Certified Engineer entrusted with leading a team of Genesys Engineers across multiple markets including UAE, KSA, Qatar, and other emerging markets as per company requirements.Responsibilities:Oversee the installation, testing, and commissioning of...

ParamInfo is seeking an experienced Contact Center Technical Solutions Expert to lead the architecture, design, integration, and governance of enterprise contact center platforms in Dubai. This role requires deep expertise in Genesys solutions, omnichannel customer engagement, AI-powered customer service technologies, CRM integrations, and cloud-based...

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale - across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient...

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale - across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient...

Job Title: Contact Center Technical Solutions Expert (Genesys & AI Solutions) | ParamInfo | Dubai, UAERecruiting Company: ParamInfoJob Location: Dubai, United Arab EmiratesJob Type: Full-TimeDetailed Job DescriptionParamInfo is seeking an experienced Contact Center Technical Solutions Expert to lead the architecture, design, integration, and governance of...

Dicetek LLC is seeking a Contact Center Technical Delivery and Integration Lead for an on-site role in Dubai, UAE. You will coordinate technical readiness, integration, and operational enablement of contact center solutions, working with Genesys, CRM integrations, AI-powered engagement, cloud infrastructure, and cybersecurity considerations. The role...

Dicetek LLC is seeking a Contact Center Technical Delivery and Integration Lead for an on-site role in Dubai, UAE. You will coordinate technical readiness, integration, and operational enablement of contact center solutions, working with Genesys, CRM integrations, AI-powered engagement, cloud infrastructure, and cybersecurity considerations.The role requires...

Dicetek LLC seeks a skilled professional to drive technical readiness and operational enablement for our contact center solutions, collaborating with vendors and internal teams on Genesys setup, CRM integrations, and multichannel enablement. You will oversee integration readiness with client systems, ensure security, privacy, and architecture alignment, and...

Position Summary: IT Excellence is seeking an experienced, highly technical, and skilled Desktop Support Engineer to join our team on an onsite 1-month contract in Dubai, UAE, with immediate joining availability. In this specialized IT support and service desk role, you will spearhead providing Level 2 technical support, managing critical support tickets,...

ParamInfo is seeking an experienced Contact Center Technical Solutions Expert to lead the architecture, design, integration, and governance of enterprise contact center platforms in Dubai. This role requires deep expertise in Genesys solutions, omnichannel customer engagement, AI-powered customer service technologies, CRM integrations, and cloud-based...

Head of Agentic Platforms | Corporate Services | GTDP About Al-FuttaimEstablished in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000...

Established in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim represents over 200 of the world’s most...

Head of Agentic Platforms | Corporate Services | GTDP About Al-FuttaimEstablished in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000...

Dicetek LLC seeks a skilled professional to drive technical readiness and operational enablement for our contact center solutions, collaborating with vendors and internal teams on Genesys setup, CRM integrations, and multichannel enablement. You will oversee integration readiness with client systems, ensure security, privacy, and architecture alignment, and...

Head of Agentic Platforms | Corporate Services | GTDP About Al-FuttaimEstablished in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000...

Job Snapshot Customer Support Agent - Contact Centre in Dubai, United Arab Emirates is a Retail hiring opportunity for a bilingual customer service professional with strong Arabic and English communication skills, CRM experience, complaint handling ability, and a clear focus on fast, accurate customer support. Job Details Location: Dubai, United Arab...

As discussed, kindly need your support to share resumes for one UC Expert vacancy, please note the followings: - Vacancy budget starts from 17,000 SAR to 19,000 SAR. - Candidate must be Saudi National. Furthermore, please review below information regarding the UC Expert vacancy: Job Title: UC Senior Technical Support Engineer Job Summary: We are...

Head of Agentic Platforms Head of Agentic Platforms Job Snapshot - Role: Head of Agentic Platforms - Location: Dubai, United Arab Emirates - Industry: I T and Services - Function: Software-System Architecture - Experience: 15 years in IT, including at least 5 years in a managerial role within the Agentic domain - Job Type: Full Time - Work Arrangement:...