genesis solutions

Position Summary:As the Genesys Certified Technical Manager at Al Futtaim Technologies, you will be a PMP Certified Engineer entrusted with leading a team of Genesys Engineers across multiple markets including UAE, KSA, Qatar, and other emerging markets as per company requirements.Responsibilities:Oversee the installation, testing, and commissioning of...

Job Title: Contact Center Technical Solutions Expert (Genesys & AI Solutions) | ParamInfo | Dubai, UAERecruiting Company: ParamInfoJob Location: Dubai, United Arab EmiratesJob Type: Full-TimeDetailed Job DescriptionParamInfo is seeking an experienced Contact Center Technical Solutions Expert to lead the architecture, design, integration, and governance of...

Job Title: Contact Center Technical Solutions Expert (Genesys & AI Solutions) | ParamInfo | Dubai, UAERecruiting Company: ParamInfoJob Location: Dubai, United Arab EmiratesJob Type: Full-TimeDetailed Job DescriptionParamInfo is seeking an experienced Contact Center Technical Solutions Expert to lead the architecture, design, integration, and governance of...

Key Responsibilities - Design configure and implement Genesys Cloud contact center solutions - Deploy and integrate NICE CXone platforms within enterprise environments - Manage end-to-end CCaaS implementation projects adhering to timelines and budgets - Plan and execute contact center migrations from legacy systems to cloud-based platforms - Collaborate...

Client of AIQU in the United Arab Emirates is seeking a senior CCaaS engineer to design, configure and implement Genesys Cloud and NICE CXone solutions for enterprise environments. You will lead end-to-end contact center projects, ensure delivery within timelines and budgets, and collaborate with network teams to integrate telephony infrastructure.The ideal...

Digital Banking (Online & Mobile Banking Website Digital Wealth Applications Tablet Banking & CRM Genesys IVR IVR and ATM & CDM) The Key responsibilities of this job will be: Requirement Gathering Collaborate with stakeholders to elicit analyze and document business requirements including functional and non-functional requirements towards the goal of...

Position Summary:As the Genesys Certified Technical Manager at Al Futtaim Technologies, you will be a PMP Certified Engineer entrusted with leading a team of Genesys Engineers across multiple markets including UAE, KSA, Qatar, and other emerging markets as per company requirements.Responsibilities:Oversee the installation, testing, and commissioning of...

ParamInfo is seeking an experienced Contact Center Technical Solutions Expert to lead the architecture, design, integration, and governance of enterprise contact center platforms in Dubai. This role requires deep expertise in Genesys solutions, omnichannel customer engagement, AI-powered customer service technologies, CRM integrations, and cloud-based...

ParamInfo is seeking an experienced Contact Center Technical Solutions Expert to lead the architecture, design, integration, and governance of enterprise contact center platforms in Dubai. This role requires deep expertise in Genesys solutions, omnichannel customer engagement, AI-powered customer service technologies, CRM integrations, and cloud-based...

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AI-powered Experience Orchestration platform organizations can accelerate growth by delivering empathetic personalized experiences at scale to drive customer loyalty workforce...

Job Description Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger...

AIQU is hiring for a Genesys Operations / Implementation Engineer in Dubai, UAE. The role focuses on end-to-end design, implementation, integration, migration, and L2/L3 support of enterprise cloud contact center solutions.The ideal candidate has 5+ years in CCaaS and hands-on experience with Genesys Cloud CX and NICE CXone, including architecture, APIs, SSO...

Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer...

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale - across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient...

**Permanent****Voxtron Middle East****1 Position****Experience: 4 to 8 Years****Apply on before: 20-10-2026** Voxtron is looking for a technically strong Contact Center Solutions Engineer to join our Voxvantage team.The ideal candidate should have hands-on experience with Contact Center technologies, VoIP/SIP and Linux/Unix environments. The role involves...

Job DescriptionSprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint.By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized,...

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale - across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient...

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale - across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient...

Job Description Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized,...

Job DescriptionSprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint.By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized,...