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TU Holdings Group is seeking a Service Training Manager to develop, implement, and manage training programs across business units, enhancing employee performance and service quality. The role focuses on identifying needs, improving service standards, and ensuring policy-aligned training delivery.The ideal candidate has 3–5 years of experience in training...

Finactuae in Dubai seeks the Head of Delivery to own the entire client delivery engine, spanning managed accounting, Virtual CFO, tax, audit, advisory, and transformational projects for UAE and India clients. The role emphasizes strong leadership, governance and the ability to scale delivery while preserving quality and margins. A senior services leader with...

Certified as a Top Employer in the UAE, Qatar, KSA, and Oman, KONE is committed to creating a better workplace through excellent people practices. We prioritize fostering a strong work culture, setting high standards for quality and efficiency, and creating a workplace that nurtures collaboration, diversity, growth, and well-being.KONE Middle East, Turkey &...

Job description Certified as a Top Employer in the UAE, Qatar, KSA, and Oman, KONE is committed to creating a better workplace through excellent people practices. We prioritize fostering a strong work culture, setting high standards for quality and efficiency, and creating a workplace that nurtures collaboration, diversity, growth, and well-being. KONE...

KONE Middle East, Turkey & Africa (KMTA) is expanding its direct market presence and seeking a Service Operations Excellence Manager to join the regional Service team in Dubai. This role leads frontline service operations, ensuring safety, quality and customer satisfaction while driving process improvements and global you hold an M.Sc. in a related field,...

KONE Middle East, Turkey & Africa (KMTA) in Dubai seeks a Service Operations Excellence Manager to lead frontline service operations, implement end-to-end processes, and raise safety, quality, and customer satisfaction. You will collaborate with regional and global teams to drive improvements and deploy KONE Way tools in daily operations.The role requires an...

KONE Middle East, Turkey & Africa (KMTA) in Dubai seeks a Service Operations Excellence Manager to lead frontline service operations, implement end-to-end processes, and raise safety, quality, and customer satisfaction. You will collaborate with regional and global teams to drive improvements and deploy KONE Way tools in daily operations. The role requires...

Job descriptionCertified as a Top Employer in the UAE, Qatar, KSA, and Oman, KONE is committed to creating a better workplace through excellent people practices. We prioritize fostering a strong work culture, setting high standards for quality and efficiency, and creating a workplace that nurtures collaboration, diversity, growth, and well-being.KONE Middle...

Responsibilities: - Run discovery and design workshops with business teams for service request and work-order processes- Design and configure Oracle Fusion Service: service requests, work orders, queues, assignment rules and SLAs- Set up the customer self-service portal (Digital Customer Service)- Prepare functional designs, test scripts and training...

PALMAS is looking for a Client Relations Manager in Abu Dhabi to be the primary point of contact for clients seeking services such as visa assistance, business setup, and document attestation. You will offer personalized solutions while ensuring high client satisfaction.In this role, you will actively address inquiries, resolve issues, and build long-term...

Career Opportunities: Learning, Development, and Service Excellence Supervisor (176310) Learning, Development, and Service Excellence Supervisor About Us Find Your Shangri-La in Shangri-La. Our story began in 1971, when the first Shangri-La opened its doors. We have since been crafting joyful experiences through heartfelt hospitality, and that legacy...

Holiday Inn & Suites Dubai Science Park is seeking a meticulous Training Manager to create an engaging learning environment for colleagues, helping them reach their full potential and deliver memorable guest experiences. The role requires a strong background in Learning & Development, with a focus on training methodologies, talent development, and...

Team Leadership & Service Excellence Lead and manage the service desk team, ensuring effective workload distribution, resource utilization, and service capacity planning. Monitor incoming ticket volumes, identify recurring issues and trends, and implement proactive measures to reduce repeat incidents. Review service performance metrics, ticket resolution...

Al-Futtaim in Dubai, UAE, is seeking an experienced Aftersales Manager to lead our automotive aftersales operations. You will drive revenue, profitability, and customer satisfaction across multiple service centers, guiding a large team and collaborating with workshop, parts, HR, and finance to achieve ambitious targets. The role requires a strong background...

Al-Futtaim Group in Dubai is seeking a Customer Care Executive to support customer relationships across multiple channels, handling inquiries and complaints with a focus on service quality and adherence to SLAs. The role requires 1-2 years in customer care, a bachelor's degree in business or related field, and strong communication, problem-solving and...

Tandem Search is seeking a Vice President to lead service quality, training, and performance across its branch network and contact centre. This senior leader will own how frontline teams are trained, measured and supported to deliver excellent service. You will drive QA across locations, set KPI frameworks, oversee onboarding and regulatory training, and...

(Not translated in selected language) Learning, Development, and Service Excellence Supervisor Shangri-La Group | Abu Dhabi, United Arab Emirates About Us Find Your Shangri-La in Shangri-La. Our story began in 1971, when the first Shangri-La opened its doors. We have since been crafting joyful experiences through heartfelt hospitality, and that legacy...

Shangri-La Group in Abu Dhabi seeks an experienced Learning, Development and Service Excellence Supervisor to lead hotel-wide training, coach colleagues, and monitor service standards to ensure a superior guest experience. You will partner with department leaders to identify development needs, implement practical learning solutions, and foster continuous...

The H Dubai is seeking a dedicated Quality Manager to lead hospitality quality initiatives across hotel operations in Dubai. You will drive service excellence, monitor standards, and promote a culture of continuous improvement to enhance guest satisfaction.Responsibilities include conducting audits, implementing quality programs, and collaborating with...

The H Dubai is seeking a dedicated Quality Manager to lead hospitality quality initiatives across hotel operations in Dubai. You will drive service excellence, monitor standards, and promote a culture of continuous improvement to enhance guest satisfaction. Responsibilities include conducting audits, implementing quality programs, and collaborating with...