dialer

IT & Dialer Engineer Location: Dubai UAE Position Summary: The IT & Dialer Engineer is responsible for the installation configuration maintenance and troubleshooting of dialer systems and their integration with telephony and business applications. This role is crucial in ensuring that our dialer infrastructure operates efficiently to support outbound...

Job Description Rakbank is seeking an experienced Auto Dialer & Outbound Engagement Specialist to lead the design, optimisation, and governance of the Bank's outbound customer engagement capability across Collections, Sales, Relationship Management, and Customer Service. This is a unique opportunity to build and scale a best-in-class outbound engagement...

DescriptionRakbank is seeking an experienced Auto Dialer & Outbound Engagement Specialist to lead the design, optimisation, and governance of the Bank's outbound customer engagement capability across Collections, Sales, Relationship Management, and Customer Service. This is a unique opportunity to build and scale a best-in-class outbound engagement...

Job Description Rakbank is seeking an experienced Auto Dialer & Outbound Engagement Specialist to lead the design, optimisation, and governance of the Bank's outbound customer engagement capability across Collections, Sales, Relationship Management, and Customer Service. This is a unique opportunity to build and scale a best-in-class outbound engagement...

Hiring: Performance Marketing Specialist for Real estate brokerage company (Bitrix - CRM)Type: Full-timeAbout the Role:We are looking for a results-driven Performance Marketing Specialist to manage end-to-end lead acquisition campaigns, optimize marketing automation, and maintain core MarTech infrastructure. In this role, you will bridge the gap between...

Hiring: Performance Marketing Specialist for Real estate brokerage company (Bitrix - CRM)Type: Full-timeAbout the Role:We are looking for a results-driven Performance Marketing Specialist to manage end-to-end lead acquisition campaigns, optimize marketing automation, and maintain core MarTech infrastructure. In this role, you will bridge the gap between...

Job Description What You'll Be Doing: Command Centre & Real-Time Operations - Lead real-time monitoring of service levels, customer demand, queue performance, and operational stability. - Drive service recovery actions during high-volume periods and operational disruptions. - Ensure continuous visibility of operational performance across customer...

What Youll Be Doing: Command Centre & Real-Time Operations - Lead real-time monitoring of service levels, customer demand, queue performance, and operational stability. - Drive service recovery actions during high-volume periods and operational disruptions. - Ensure continuous visibility of operational performance across customer contact channels. - Act as...

Job Description What You'll Be Doing: Command Centre & Real-Time OperationsLead real-time monitoring of service levels, customer demand, queue performance, and operational stability. Drive service recovery actions during high-volume periods and operational disruptions. Ensure continuous visibility of operational performance across customer contact...

Job Description What You'll Be Doing: Command Centre & Real-Time Operations Lead real-time monitoring of service levels, customer demand, queue performance, and operational stability. Drive service recovery actions during high-volume periods and operational disruptions. Ensure continuous visibility of operational performance across customer contact...

What Youll Be Doing:Command Centre & Real-Time OperationsLead real-time monitoring of service levels, customer demand, queue performance, and operational stability.Drive service recovery actions during high-volume periods and operational disruptions.Ensure continuous visibility of operational performance across customer contact channels.Act as the command...

You will build a best-in-class outbound framework, drive recovery outcomes and revenue growth while ensuring regulatory compliance and customer fairness. The role partners with cross-functional teams and leverages dialer technologies and analytics to improve campaigns and customer experience.

What Youll Be Doing:Command Centre & Real-Time OperationsLead real-time monitoring of service levels, customer demand, queue performance, and operational stability.Drive service recovery actions during high-volume periods and operational disruptions.Ensure continuous visibility of operational performance across customer contact channels.Act as the command...

You will build a best-in-class outbound framework, drive recovery outcomes and revenue growth while ensuring regulatory compliance and customer fairness. The role partners with cross-functional teams and leverages dialer technologies and analytics to improve campaigns and customer experience.

Rakbank is seeking a senior operations leader to oversee real-time performance, workforce planning, dialer governance, and incident management within the contact centre. You will drive data-driven decisions, build executive dashboards, and partner with multiple stakeholders to improve customer outcomes. The role emphasizes governance, continuous...

Rakbank is seeking a senior operations leader to oversee real-time performance, workforce planning, dialer governance, and incident management within the contact centre. You will drive data-driven decisions, build executive dashboards, and partner with multiple stakeholders to improve customer outcomes. The role emphasizes governance, continuous improvement,...

RAKBANK in the United Arab Emirates seeks an experienced operations leader to run the Command Centre and Real-Time Operations, workforce management, dialer governance, and incident management. You will drive performance, monitor capacity, and ensure seamless service across channels. Responsibilities include leveraging BI insights, optimizing staffing, and...

RAKBANK in the United Arab Emirates seeks an experienced operations leader to run the Command Centre and Real-Time Operations, workforce management, dialer governance, and incident management. You will drive performance, monitor capacity, and ensure seamless service across channels.Responsibilities include leveraging BI insights, optimizing staffing, and...

Rakbank is seeking a senior operations leader to oversee real-time performance, workforce planning, dialer governance, and incident management within the contact centre. You will drive data-driven decisions, build executive dashboards, and partner with multiple stakeholders to improve customer outcomes.The role emphasizes governance, continuous improvement,...

ADIB is seeking a senior technical analyst to lead IT for digital channels and ensure 24/7 availability of contact center systems. You will manage incidents, track tickets, and drive enhancements across IVR, chat banking, dialer, and related platforms.The role requires strong leadership, deep technical expertise, and hands-on experience with Linux/Unix,...