cx program manager

Q-Express Documents Transport in Dubai is seeking a metrics-driven Program Manager to improve catalog quality and customer experience on Amazon Now. You will lead data-driven projects to ensure accurate product listings, faster search, and reliable operational flows.Join a fast-growing e-commerce environment where you collaborate with cross-functional teams...

Q-Express Documents Transport in Dubai is seeking a metrics-driven Program Manager to improve catalog quality and customer experience on Amazon Now. You will lead data-driven projects to ensure accurate product listings, faster search, and reliable operational flows.Join a fast-growing e-commerce environment where you collaborate with cross-functional teams...

ResponsibilitiesLead, coach, and develop a team of internal trainers and facilitators Own day-to-day training delivery operations across internal and BPO sites Partner cross-functionally with Quality and CX stakeholders to identify operational gaps Conduct regular trainer and classroom observations using a standardized rubric Analyze training performance...

ResponsibilitiesServe as the primary senior technical point of contact for enterprise and strategic accountsLead complex onboarding, platform optimization, and advanced feature deploymentsTranslate customer business needs into scalable technical architectures and implementation plansBuild and maintain trusted relationships with senior executive and...

Responsibilities Serve as the primary senior technical point of contact for enterprise and strategic accounts Lead complex onboarding, platform optimization, and advanced feature deployments Translate customer business needs into scalable technical architectures and implementation plans Build and maintain trusted relationships with senior executive and...

Galderma is the emerging pureplay dermatology category leader present in approximately 90 countries. We deliver an innovative sciencebased portfolio of premium flagship brands and services that span the full spectrum of the fastgrowing dermatology market through Injectable Aesthetics Dermatological Skincare and Therapeutic Dermatology. Since our foundation...

ResponsibilitiesLead, coach, and develop a team of internal trainers and facilitatorsOwn day-to-day training delivery operations across internal and BPO sitesPartner cross-functionally with Quality and CX stakeholders to identify operational gapsConduct regular trainer and classroom observations using a standardized rubricAnalyze training performance metrics...

Job SnapshotRole: Senior Manager - CX StrategyLocation: Dubai, United Arab EmiratesIndustry: InternetFunction: Strategy/PlanningExperience: 7 yearsJob Type: Full-timeOverviewSenior Manager - CX Strategy in Dubai, United Arab Emirates is an Internet industry opportunity focused on customer experience transformation, retention strategy, performance analytics,...

Role OverviewThis role serves as a progressive step between Manager and Director, designed to strengthen leadership capabilities in driving improvement initiatives, analyzing workforce trends, and supporting performance management.You will lead a team, oversee day-to-day operations, and ensure continuous professional development while managing complex HR...

Manager - CX Retention StrategyLocation: Dubai, United Arab EmiratesIndustry: Internet – Strategy/Planning (Full‑time)Job SnapshotRole: Manager - CX Retention StrategyExperience: 5 yearsOverviewManager – CX Retention Strategy in Dubai is an Internet industry position focusing on customer retention analysis, compensation performance, behavioral...

Manager - CX Retention Strategy Location: Dubai, United Arab Emirates Industry: Internet – Strategy/Planning (Full‑time) Job Snapshot Role: Manager - CX Retention StrategyExperience: 5 years Overview Manager – CX Retention Strategy in Dubai is an Internet industry position focusing on customer retention analysis, compensation performance, behavioral...

Job Snapshot Role: Senior Manager - CX Strategy Location: Dubai, United Arab Emirates Industry: Internet Function: Strategy/Planning Experience: 7 years Job Type: Full-time Overview Senior Manager - CX Strategy in Dubai, United Arab Emirates is an Internet industry opportunity focused on customer experience transformation, retention strategy, performance...

Q-Express Documents Transport in Dubai is seeking a metrics-driven Program Manager to improve catalog quality and customer experience on Amazon Now. You will lead data-driven projects to ensure accurate product listings, faster search, and reliable operational flows. Join a fast-growing e-commerce environment where you collaborate with cross-functional teams...

ResponsibilitiesOwn the end-to-end delivery of regional digitalization programs, including scope, schedule, budget, quality, risk, customer satisfaction, revenue, and gross margin performance.Establish and maintain robust program governance, including steering committees, executive reviews, and risk registers.Lead cross-functional teams across project...

We are currently seeking a highly skilled and strategic Manager CX Performance Management to join one of our esteemed clients in the government sector. This role is ideal for candidates passionate about improving customer experience and driving performance excellence through data-driven insights and continuous improvement initiatives. Job Purpose The...

We are currently seeking a highly skilled and strategic Manager CX Performance Management to join one of our esteemed clients in the government sector. This role is ideal for candidates passionate about improving customer experience and driving performance excellence through data-driven insights and continuous improvement initiatives. Job Purpose The...

We are currently seeking a highly skilled and strategic Manager CX Performance Management to join one of our esteemed clients in the government sector. This role is ideal for candidates passionate about improving customer experience and driving performance excellence through data-driven insights and continuous improvement initiatives. Job Purpose The...

 Job Description: Location: Abu Dhabi, United Arab Emirates Position Summary: We are seeking a highly skilled and strategic Program Manager, Aviation Maintenance to lead and oversee all aspects of aviation maintenance programs within our client's organization. This role is responsible for the successful planning, execution, and...

Job Title: Program Manager About the Role We are seeking a strategic and experienced Program Manager to lead and manage large-scale software development and IT service programmes. The successful candidate will oversee multiple related projects, ensure alignment with business objectives, coordinate cross-functional teams, manage resource allocation,...

DescriptionAbout Creators HQCreators HQ is a global hub for content creators, bringing together creators, platforms, brands, and industry leaders to collaborate, learn, and grow. Through year-round programming, events, and initiatives, Creators HQ aims to empower creators and strengthen the global creator economy.About the RoleWe are looking for an...