cx customer experience

Confidential Company in Dubai seeks a CX leader to oversee customer service activities and optimize touchpoints across the journey. You will drive improvements in lead time, service quality and supplier collaboration in a fast-paced retail environment. You will manage communications via calls, emails, and chats, develop and train teams and suppliers, and...

Black Pearl is seeking a Customer Experience Manager in the UAE to lead customer service operations, resolve complaints, and build high-performing teams. You will shape how customers receive support, drive multi-channel service improvements, and collaborate with stakeholders to simplify daily interactions. You will guide teams handling inquiries, service...

Call Centre Manager - AI & Customer Experience (CX)Digital X - Owned By Digital Dewa Single Owner Com United Arab EmiratesManage end-to-end contact center operations including Inbound, Outbound, Voice, Email, and Live Chat channelsLead customer experience strategies and service excellence initiativesDrive implementation and optimization of AI-powered...

Key ResponsibilitiesManage end-to-end contact center operations including Inbound Outbound Voice Email and Live Chat channelsLead customer experience strategies and service excellence initiativesDrive implementation and optimization of AI-powered customer service solutions chatbots automation tools and CRM systemsEnsure compliance with CBUAE regulations and...

Key ResponsibilitiesManage end-to-end contact center operations including Inbound Outbound Voice Email and Live Chat channelsLead customer experience strategies and service excellence initiativesDrive implementation and optimization of AI-powered customer service solutions chatbots automation tools and CRM systemsEnsure compliance with CBUAE regulations and...

Call Centre Manager - AI & Customer Experience (CX)Digital X - Owned By Digital Dewa Single Owner Com United Arab EmiratesManage end-to-end contact center operations including Inbound, Outbound, Voice, Email, and Live Chat channelsLead customer experience strategies and service excellence initiativesDrive implementation and optimization of AI-powered...

Job Description:At Al Tayer Insignia, your career is more than a job — it’s a journey into the heart of luxury retail. For over 40 years, we’ve partnered with the world’s most iconic brands, creating award-winning retail experiences across our boutiques, department stores, and leading online platforms. With stores and outlets across the GCC and a...

Job Description:At Al Tayer Insignia, your career is more than a job — it’s a journey into the heart of luxury retail. For over 40 years, we’ve partnered with the world’s most iconic brands, creating award-winning retail experiences across our boutiques, department stores, and leading online platforms. With stores and outlets across the GCC and a...

At Al Tayer Insignia, your career is more than a job — it’s a journey into the heart of luxury retail. For over 40 years, we’ve partnered with the world’s most iconic brands, creating award-winning retail experiences across our boutiques, department stores, and leading online platforms. With stores and outlets across the GCC and a truly seamless...

Key ResponsibilitiesManage end-to-end contact center operations including Inbound Outbound Voice Email and Live Chat channelsLead customer experience strategies and service excellence initiativesDrive implementation and optimization of AI-powered customer service solutions chatbots automation tools and CRM systemsEnsure compliance with CBUAE regulations and...

Call Centre Manager - AI & Customer Experience (CX)Digital X - Owned By Digital Dewa Single Owner Com United Arab EmiratesManage end-to-end contact center operations including Inbound, Outbound, Voice, Email, and Live Chat channelsLead customer experience strategies and service excellence initiativesDrive implementation and optimization of AI-powered...

At Al Tayer Insignia, your career is more than a job — it's a journey into the heart of luxury retail. For over 40 years, we've partnered with the world's most iconic brands, creating award-winning retail experiences across our boutiques, department stores, and leading online platforms. With stores and outlets across the GCC and a truly seamless...

Chalhoub Group in Dubai seeks a Voice of Customer specialist to own the VOC programme across the brand portfolio, turning feedback into actionable insights and improvements. You will lead survey governance, monitor data quality and drive follow‑up actions with brand teams in a remote/nearshore setup.Applicants should have 2–4 years in VOC/CX insights, be...

DescriptionCome build the future of international customer experience with us. Every year, millions of customers across Amazon's global stores — from Dubai to São Paulo, Warsaw to Bangalore — experience moments where Amazon falls short. CXI's vision is to ensure every one of them — regardless of where they shop, what language they speak, or whether...

Majid Al Futtaim is seeking a Senior Associate – Customer Insights in Dubai. This role involves building and deploying customer feedback surveys, analyzing data to identify trends, and converting findings into actionable insights. Candidates should have a Bachelor’s degree and 1 to 3 years of relevant experience. The ideal applicant is strong in data...

Chalhoub Group in Dubai seeks a Voice of Customer specialist to own the VOC programme across the brand portfolio, turning feedback into actionable insights and improvements. You will lead survey governance, monitor data quality and drive follow‐up actions with brand teams in a remote/nearshore setup. Applicants should have 2–4 years in VOC/CX insights,...

Description Come build the future of international customer experience with us. Every year, millions of customers across Amazon's global stores - from Dubai to São Paulo, Warsaw to Bangalore - experience moments where Amazon falls short. CXI's vision is to ensure every one of them - regardless of where they shop, what language they speak, or whether they...

First Abu Dhabi Bank (FAB) in Dubai seeks a seasoned professional to lead customer experience initiatives, monitor service performance, and drive data-driven decisions across business groups. The role emphasizes cross-functional collaboration with IT, operations, and marketing to deliver strategic outcomes aligned with FAB’s vision.The position demands...

Description Come build the future of international customer experience with us. Every year, millions of customers across Amazon's global stores — from Dubai to São Paulo, Warsaw to Bangalore — experience moments where Amazon falls short. CXI's vision is to ensure every one of them — regardless of where they shop, what language they speak, or whether...

DescriptionCome build the future of international customer experience with us. Every year, millions of customers across Amazon's global stores — from Dubai to São Paulo, Warsaw to Bangalore — experience moments where Amazon falls short. CXI's vision is to ensure every one of them — regardless of where they shop, what language they speak, or whether...