contact manager

**Job Title**: Contact Center Manager (Medical Experience Required) **Location**: Dubai, UAE **Salary**: Starting from AED 15,000/month **Gender Requirement**: Male **Languages Required**: Arabic (fluent), English preferred **Start Date**: Immediate / As soon as possible **Requirements**: - Proven experience as a Contact Center Manager, preferably in a...

Customer Contact Centre Manager A fast-growing lifestyle hospitality group is looking for an operationally strong quality driven sharp leader to head up its Central Reservations and Guest Contact function across multiple properties. This isnt a back-office reservations role. Youll lead the team that shapes the guest journey before check-in even begins. In...

Customer Contact Centre Manager A fast-growing lifestyle hospitality group is looking for an operationally strong quality driven sharp leader to head up its Central Reservations and Guest Contact function across multiple properties. This isnt a back-office reservations role. Youll lead the team that shapes the guest journey before check-in even begins. ...

Customer Contact Centre Manager A fast-growing lifestyle hospitality group is looking for an operationally strong quality driven sharp leader to head up its Central Reservations and Guest Contact function across multiple properties. This isnt a back-office reservations role. Youll lead the team that shapes the guest journey before check-in even begins. In...

Contact Centre Manager – OperationsLocation: Abu Dhabi, United Arab EmiratesIndustry: BankingJob Type: Full‑timeRelevant experience required in contact centre operations.Job SnapshotRole: Contact Centre Manager – OperationsLocation: Abu Dhabi, United Arab EmiratesIndustry: BankingFunction: Call CentreExperience: Relevant contact centre operations...

Responsibilities PRIMARY JOB DUTIES AND RESPONSIBILITIESDrive the day-to-day performance of the Contact Center omni channel operations, ensuring seamless service across voice, digital, and AI-enabled channels in alignment with CCAD’s patient-first strategy. Champion the adoption and effective use of technology, automation, and AI-enabled tools to improve...

Abu Dhabi Commercial Bank (ADCB) is seeking an experienced Contact Centre Manager to lead a high-performing team. You will drive service excellence, deliver on NPS targets, and steward a customer-centric culture across digital and traditional channels.Lead people, manage processes, and align with ADCB’s policies to achieve business outcomes while offering...

Customer Contact Centre Manager A fast-growing lifestyle hospitality group is looking for an operationally strong quality driven sharp leader to head up its Central Reservations and Guest Contact function across multiple properties. This isnt a back-office reservations role. Youll lead the team that shapes the guest journey before check-in even begins. In...

Job Description We are seeking a dynamic Contact Center Performance Manager to lead our Dedicated Premium Team, a specialized group focused on delivering exceptional service to our highest-value guests. This role is pivotal in ensuring that both in-house and outsourced teams consistently uphold our brand promise, exceed guest expectations, and drive loyalty...

DescriptionRole OverviewThe Quality Assurance & Training Manager is responsible for ensuring consistent service quality across Sales and Customer Support teams by defining QA standards, monitoring performance, and building structured training programs. This role bridges the gap between process design and on-ground execution to improve customer experience,...

This role is accountable for end‑to‑end ownership of the Contact Centre Quality Framework, Training Governance Oversight, and Process Excellence, with a clear mandate to embed and sustain the Becoming Best-in-Class Service Standards (Excellence) Program across all operations. The incumbent will propose the strategic quality roadmap to uplift the overall...

Role Summary The Regional Contact Center Manager will drive and facilitate service excellence by adopting best practices within the contact center. This role involves identifying process gaps to create a seamless customer experience and managing coaching activities to reinforce strengths and address weaknesses across various sections of the Contact Center...

Role SummaryThe Regional Contact Center Manager will drive and facilitate service excellence by adopting best practices within the contact center. This role involves identifying process gaps to create a seamless customer experience and managing coaching activities to reinforce strengths and address weaknesses across various sections of the Contact Center...

Abu Dhabi Commercial Bank (ADCB) is seeking an experienced Contact Centre Manager to lead a high-performing team. You will drive service excellence, deliver on NPS targets, and steward a customer-centric culture across digital and traditional channels. Lead people, manage processes, and align with ADCB's policies to achieve business outcomes while offering...

About the Role:On behalf of our client, we are seeking a skilled and experienced Contact Center Supervisor with a strong background in community management. The successful candidate will oversee a team responsible for handling resident or community-related inquiries, ensuring high levels of service quality, responsiveness, and community engagement.This is a...

TP is seeking a Project Manager – Contact Center in Dubai to lead end-to-end delivery for contact center initiatives, including process improvements and technology will develop plans, timelines, budgets, and resource strategies, while monitoring progress, managing risks, and ensuring delivery within scope and budget. Strong collaboration with stakeholders...

Contact Center Supervisor – Community ManagementAbout the RoleOn behalf of our client, we are seeking a skilled and experiencedContact Center Supervisorwith a strong background incommunity management. The successful candidate will oversee a team responsible for handling resident or community-related inquiries, ensuring high levels of service quality,...

Contact Center Supervisor – Community Management About the Role On behalf of our client, we are seeking a skilled and experienced Contact Center Supervisor with a strong background in community management. The successful candidate will oversee a team responsible for handling resident or community-related inquiries, ensuring high levels of service quality,...

About the Role:On behalf of our client, we are seeking a skilled and experiencedContact Center Supervisorwith a strong background incommunity management. The successful candidate will oversee a team responsible for handling resident or community-related inquiries, ensuring high levels of service quality, responsiveness, and community engagement. This is a...

TP is seeking a Project Manager – Contact Center in Dubai to lead end-to-end delivery for contact center initiatives, including process improvements and technology implementations. You will develop plans, timelines, budgets, and resource strategies, while monitoring progress, managing risks, and ensuring delivery within scope and budget. Strong...