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Chalhoub Group in Dubai seeks a dedicated VOC Insights Specialist to run the day-to-day Voice of Customer programme, close the loop on detractors, and translate feedback into actionable insights. You will own survey operations, follow-up, and VOC reporting across CSAT, NPS and FCR.The role partners with frontline and brand teams to ensure feedback drives...

INSPIRE | EXHILARATE | DELIGHT For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury...

INSPIRE | EXHILARATE | DELIGHT For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury...

Chalhoub Group is seeking a Voice of Customer specialist to own the VOC programme across the brand portfolio, turning feedback into actionable insights and continuous improvement. You will manage survey operations, ensure data quality and drive follow-up actions with brand teams.The role requires experience with Qualtrics, strong analytics, and fluency in...