case processing

We are supporting a leading organisation in the UAE in the appointment of an Employee Relations Manager. This role will be responsible for the effective execution of employee relations activities and payroll‑related interfaces, ensuring strong governance, confidentiality, and consistent application of internal policies across the business.The successful...

Job DescriptionSynopsisThe Service Recovery Agent is responsible for handling customer escalations, managing service recovery cases, and performing critical back-office activities within the 24/7 Service Recovery Desk. This role serves as the primary operational point of contact for escalated customer matters, taking ownership of cases from initial receipt...

JOB PURPOSE: The incumbent is responsible for handling collections legal cases chq. Execution cases Civil cases cases against bank liaising with collection teams for in-court settlements/ releasing cases handling accountancy cases assigned cases against the bank attending different expert meetings following up with law firms on case stages to minimize...

Job Description Role Objective The Senior Consultant is responsible for independently managing a portfolio of visa and consular matters while supporting Supervisors and Managers in the successful delivery of the team's overall output. The role requires strong technical knowledge, sound judgment and ownership in handling standard, complex and high-profile...

Job Description Role Objective The Senior Consultant is responsible for independently managing a portfolio of visa and consular matters while supporting Supervisors and Managers in the successful delivery of the team's overall output. The role requires strong technical knowledge, sound judgment and ownership in handling standard, complex and high-profile...

Job Purpose The Senior Associate – People & Culture plays a key role in supporting the execution of HR strategies and initiatives that foster an inclusive, engaging, and high-performing work environment. This role ensures the effective delivery of HR operations, with a strong focus on employee relations, case management, and investigations. The position...

The Government and Regulatory Officer is responsible for processing, handling, and responding to requests and queries received from Courts, Police, Public Prosecution, and Minor Affairs authorities across the UAE and Qatar, ensuring that all customer and non-customer cases are handled in a timely, accurate, compliant, and risk-free manner. The role supports...

Job Overview Senior Associate - Customer Relations role in Dubai UAE real estate industry is actively hiring for an Emirati talent focused on post-handover customer support, defect resolution, and client satisfaction management. Location: Dubai, UAE Industry: Real Estate Job Type: Full-time Salary: 12,000-16,000 AED (estimated) Candidate Nationality:...

Manage UAE immigration operations through internal coordination, case administration, data collection, documentation review, and timely follow-up Support in-country immigration processing by validating data, approvals, employee documentation, and submission timelines Coordinate with Global Mobility & Immigration, Country HR, Talent Acquisition, Benefits,...

The Government and Regulatory Officer is responsible for processing, handling, and responding to requests and queries received from Courts, Police, Public Prosecution, and Minor Affairs authorities across the UAE and Qatar, ensuring that all customer and non-customer cases are handled in a timely, accurate, compliant, and risk-free manner. The role supports...

Job Description Responsibilities: - Handle and resolve customer complaints received from the call center. - Act as the primary point of contact for high-priority or sensitive customer issues. - Investigate complaints thoroughly by coordinating with internal departments (sales, service, logistics, etc.). - Ensure timely resolution of cases while maintaining...

Business Analyst – Digital Banking Digital Banking Business Analyst to act as the bridge between technology teams and sales & distribution teams, ensuring smooth digital case submissions and supporting process optimization. This role involves conducting market research, competitor analysis, and in‑depth investigations into processes while engaging...

Amazons UAE Immigration Team is growing its bestinclass professional service to deliver exceptional immigration support to Amazon businesses employees and candidates across the MENA region. The team of project managers, analysts and experienced immigration subject matter experts act as strategic partners and consultants to Amazon business leaders and partner...

- Review returned, rejected, or incomplete cases and identify the reason for rejection. - Check documents and information for accuracy and completeness. - Identify missing, incorrect, or inconsistent information. - Coordinate with the concerned team to obtain the required information or documents. - Make necessary corrections before resubmission. -...

A Resubmission Officer is responsible for reviewing returned or rejected cases, identifying errors or missing information, making the necessary corrections, and ensuring that cases are accurately resubmitted within the required timeframe. The role involves regular coordination, follow-up, documentation, and maintaining accurate records Responsibilities -...

NISC in the UAE is seeking a seasoned product manager to own the Provisioning and Integrations roadmap, aligning cross-functional teams to deliver scalable cloud provisioning capabilities. You will collaborate with internal and third-party developers to document integrations, design use cases, and translate business needs into software requirements while...

Envoy Global, Inc. in Dubai is seeking an Administrative Coordinator & Arabic Typist to support the processing of consular documents and straightforward cases under supervision. You will assist Case Managers and coordinate admin tasks to maintain timely, accurate records. The role requires typing government-related applications and close collaboration with...

Dubai Public Prosecution in Dubai seeks a Legal and Judicial Support staff member for full-time duties in the prosecution workflow. The role involves handling case files, presenting material to the prosecutor, and coordinating with police and detention facilities to ensure proper processing of cases. Required are a Law degree and fast typing skills, with...

NISC in the UAE is seeking a seasoned product manager to own the Provisioning and Integrations roadmap, aligning cross-functional teams to deliver scalable cloud provisioning capabilities. You will collaborate with internal and third-party developers to document integrations, design use cases, and translate business needs into software requirements while...

Human Rights Compliance Manager - SustainabilityHuman Rights Compliance Manager - Sustainability in Dubai, United Arab Emirates is an Environmental Services opportunity within Amazon 's Worldwide Sustainability organization, focused on human rights, environmental due diligence, remediation, and responsible supply chain management. Amazon is hiring a...