case processing

Requirement Gathering & Analysis: Collaborate with stakeholders (business units, product owners, end-users) to elicit, analyze, and prioritize business requirements, translating them into clear, actionable Excellence: Create and maintain high-quality documentation, including:Agile user stories with clear acceptance criteria.Functional Specifications...

We are seeking for an experienced Continuous Improvement Manager to join our growing team in Dubai UAE The Continuous Improvement Manager will lead improvement initiatives turning lessons and frontline experience into lasting measurable change across the EPC portfolio They will act as a catalyst harnessing ideas operational data and cross-project insights to...

1 AI Product Strategy RoadmapDefine and own the AI product vision roadmap and backlog Identify use cases that deliver measurable business value Prioritise AI initiatives based on ROI business impact complexity and risk Align AI initiatives with strategic business objectives Create business cases and value-realisation frameworks2 AI Solution DesignWork...

Abu Dhabi, United Arab Emirates | Posted on 03/30/2026 Raqmiyat is a UAE-based IT and digital transformation company specializing in consulting, staffing, and enterprise technology solutions. We empower banking, government, and enterprise clients across the Middle East to achieve their digital objectives. Job Description Support the daily operations of the...

Government Relations Representative (UAE National) Job Description To provide Govt. Relations support services by liaising with government departments such as traffic, police, ministries, for the registration of vehicle, new branch opening, traffic fine payments, and any other miscellaneous issue requiring resolution through appropriate Govt. authority to...

Remotedxb in the United Arab Emirates seeks a Senior Enterprise Architect to lead end-to-end architecture for Oracle ERP environments, including EBS R12.2, Hyperion, and OCI. This role drives hybrid/multi-cloud integration across OCI, AWS, Azure, and GCP, and shapes AI/ML, analytics, and automation use cases for ERP processes.The position requires 15+ years...

Justlife is seeking a senior CX leader to own the escalation queue, drive root-cause analysis, and improve CSAT across ED and CRT. You will govern daily performance of BPO partners, coach teams, and decide complex cases involving compensation and liability. Expect hands-on leadership during peak periods with clear, data-driven decisions that align with...

JOB PURPOSE: The Group COO is an organization that enables business growth of First Abu Dhabi Banks SME & Consumer Banking Business meets the service aspirations of all our customers and remains an independent assurance provider of credit quality through the possession of sound credit risk product and market knowledge. Consumer Banking CAD IslamicPlain Mass...

Uber is building a hybrid future where autonomous vehicles work with human drivers to deliver safer, more reliable transportation. As a Team Lead on the Autonomous Vehicle team, you’ll coach a team handling complex cases, influence operations, and partner with global AV Operations and local stakeholders to drive excellence.You’ll shape policies and...

Job PurposeSupport Authority-level Project Portfolio Management (PPM) by coordinating portfolio activities, monitoring project performance, maintaining portfolio data and systems, and producing structured reports on projects, budgets, and benefits to ensure alignment with RTA strategies and governance requirements. Job DescriptionSupport Authority-level...

Digital Banking (Online & Mobile Banking Website Digital Wealth Applications Tablet Banking & CRM Genesys IVR IVR and ATM & CDM) The Key responsibilities of this job will be: Requirement Gathering Collaborate with stakeholders to elicit analyze and document business requirements including functional and non-functional requirements towards the goal of...

Role : Associate Manager AML Location : Abu Dhabi Role Purpose: To ensure compliance and enhance efficiency through executing and monitoring transaction activity performed in branches& business departments. The AML Associate Manager is responsible for the implementation of the Group-wide (including branches subsidiaries and ADIB Sudan Iraq and Qatar) AML/CFT...

Astons is a leading investment immigration and relocation company in Dubai, seeking an experienced Processing Lawyer to join on a full-time basis. You will deliver comprehensive legal assistance for investment immigration programs and prepare documents for citizenship and residency applications.The role requires a law degree, strong analytical skills, and...

To provide Govt. Relations support services by liaising with government departments such as traffic, police, ministries, for the registration of vehicle, new branch opening, traffic fine payments, and any other miscellaneous issue requiring resolution through appropriate Govt. authority to facilitate the administration process Responsibilities - Support...

Job Summary / IntroductionPerform duties as required in the relevant bank policies and KYC department SOPs covering KYC review process. The candidate will perform independent reviews and approve KYC files at the time of client on-boarding, Trigger base & KYC periodic reviews. The candidate will ensure that the KYC files are complete in terms of required KYC...

Who are we? Cars24 isn't just a name; we're a driving force in the pre-owned automobile industry, revolutionizing the way buyers get behind the wheel of their dream cars. From earning unicorn status in India to hitting the gas on our global expansion across the UAE and Australia, we're all about turning the gears of innovation. Our secret? A dream team that...

Bayut & dubizzle is seeking a Team Leader for Quality & Complaints to drive day-to-day QA and complaints handling. You will audit interactions, mentor quality specialists, and use data-driven insights to close gaps while aligning with SOPs and customer experience standards. You will own end-to-end resolution of escalated cases, coordinate with...

Galaxy Prime Mortgage in Dubai seeks a Senior Mortgage Advisor to source high-value clients and provide expert mortgage guidance. The role centers on managing complex cases, coordinating the full loan process, and ensuring timely closures. The ideal candidate has 5+ years in senior advisory roles, strong knowledge of local regulations and mortgage products,...

Tanqeeb in Dubai, UAE, seeks a customer settlement specialist to manage credit card recovery processes and lead follow-ups with leads and banks. You will explain settlement options, handle objections, and drive cases to closure while coordinating with banks and agencies.Ideal candidates should be fluent in English and Hindi; Malayalam is a plus, and a spouse...

Ajax Systems is seeking a talented FP&A professional to join our finance team in Dubai. You will drive financial modeling, budgeting, forecasting, and performance analysis to support strategic decisions for a fast-growing international tech company.You will collaborate with ERP/BI teams, prepare monthly P&L and cash flow forecasts, build investment business...